I guess I should have looked here FIRST. AI led me here and SHOP recomended them... Scary that this place is being promoted at a good option. Shipping label created by nit shipped 5 days later... Toon meer
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Took about 2 weeks to receive my order after I contacted them. When it arrived, the glass containers were wrapped in 3 layers of bubble rap(great!) in box with pieces of other ripped up cardboard box... Toon meer
They have no way to communicate with customers in real time ordered on 9/2, cancelled through email on 9/7, tried calling 3 times 9/7-9/8 no ANSWER left a message even though not invited to. The compa... Toon meer
Ordered 24 bottles of Dessert Pepper Pinto Bean Dip but got 24 bottles of Bean Cheese Dip instead. Neither of us can stand the chesse-bean dip (i haven't even been able to give it away) but there has... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ShelHealth.com online marketplace in the U.S. that offers a large range of Health & Beauty products.
Contactgegevens
3479 NE 163rd St, 1051, 33160, North Miami Beach, Verenigde Staten
- customerservice@shelhealth.com
- shelhealth.com
1,8
Slecht
121 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My bread arrived in an old meat box…
My bread arrived in an old meat box with the packing tape stuck to the bread bags. This create large rips in the two of the 4 loafs and the bread had been exposed to the elements to and who knows what else before arrival.
No invoice, slip or instructions on how to return it.
Almost 24 hours later and no response from customer service.
I’m sure the bread is fantastic but can’t eat it because of poor packing/shipping.
5 maart 2020
Review zonder uitnodiging
Correct products arrived in good…
Correct products arrived in good condition and on time
3 maart 2020
Review zonder uitnodiging
Never received my $108 order
Never received my $108 order. Would not refund
1 maart 2020
Review zonder uitnodiging
Antwoord van ShelHealth
The person placed 3 orders. Two of which had no issues. For one order, the tracking information showed the order was delivered but the person claimed they never received it. We opened a claim with the UPS, and they denied the claim, saying they delivered the order to the address provided.
Always a fast process ordering as well…
Always a fast process ordering as well as shipping.
1 maart 2020
Review zonder uitnodiging
Highly recommend
I have been buying grocery products from shelhealth for a year now. I am happy that I can find everything I need at them store, customer service is excellent and shipping is smooth!
1 maart 2020
Review zonder uitnodiging
My order came quickly and was packaged…
My order came quickly and was packaged well. I had a difficult time finding the chips but they were exactly what I ordered and the cookies were awesome!
26 februari 2020
Review zonder uitnodiging
Fast turn around on shipping and…
Fast turn around on shipping and product delivery! Great experience. would buy from them again!
25 februari 2020
Review zonder uitnodiging
They can't deliver to certain countries…
They can't deliver to certain countries for example Saudi Arabia. You will lose the shipping money when the product is back to them. I don't recommend.
I had to edit to reply to their false reply. I provided full details of my address and I receive things from Amazon and other online shopping sites without any problem. Take care of them.
This is my third edit of the review, they even questioned my experience by telling Trustpilot that my review is fake. I provided Trustpilot with all documentation that proves my experience with them, so my review is still online.
18 februari 2020
Antwoord van ShelHealth
The customer provided us with the wrong address. We shipped the order and the order was returned to us because of the insufficient address. We issued the customer a refund for the product but not for the shipping fee because we already paid the fee to the USPS to ship the order and, as outlined in our return policy, shipping fees are non-refundable.
Company Customer Service is A+
We purchased a small boatload of items from ShelHealth, including chili seasoning packages to several kinds of cookies and dunkers in large containers. Our order promptly arrived in great shape except for one container of chocolate almond cookies, which had somehow become opened with it contents loose in the shipping box. ShelHealth's customer service replied quickly to our dilemma and settled our account accordingly. Very professional and businesslike. We will definitely order from this seller again.
14 februari 2020
Review zonder uitnodiging
It was extremely easy to shop at…
It was extremely easy to shop at ShelHealth. I searched for my item, chose my selection, and paid for my purchase. The order shipped same and tracking information is provided. Received after 2 days.
6 februari 2020
Review zonder uitnodiging
Great quality products
The store is well organized and their products are excellent. but their prices are astronomical.
16 oktober 2019
Review zonder uitnodiging
Great prices, excellent customer service
Great prices and excellent customer service. Order ships in 2-3 business days. Problem with order was quickly resolved. Will order from this company again. Recommended.
17 september 2019
Review zonder uitnodiging
Easy transaction
1 september 2019
Review zonder uitnodiging
outstanding
Delicious and very helpful with diet and nutrition.
28 augustus 2019
Review zonder uitnodiging
always buy grocery products here
always buy grocery products here, very happy with prices and service
27 augustus 2019
Review zonder uitnodiging
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