Very disappointing experience with…
Very disappointing experience with Shipper.
Customer service has been extremely poor. I had support tickets left open for weeks without any response.
I also had a serious payment issue. My first card payment appeared to fail, so I tried two more times. Later, when I checked my banking app, I discovered that I had actually been charged for all three attempts. When I contacted customer support to explain what happened and request a refund for the duplicate charges, instead of properly investigating the issue, I was essentially accused of lying.
Communication has also been very poor, and the support team seems to have very limited knowledge of their own product and service.
After weeks of unanswered tickets, duplicate charges, and this level of customer service, I cannot recommend Shipper. 0








