Although the goods were bonafide and very efficient delivery - buyer beware! They do not accept returns or exchanges outside the EU. I bought walking sandals and needed a smaller size which they had i... Toon meer
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Lees wat reviewers zeggen
Ordinato un paio di adidas domenica sera, consegnate martedì mattina: WOW!!! Consegna perfetta, prezzi leggermente più bassi rispetto agli altri siti, scarpe molto belle, sicuramente ricomprerò su Sho... Toon meer
Acquistato scarpe new balance sotto Natale. Pienamente soddisfatto del servizio offerto, della velocità di spedizione e dei prezzi vantaggiosi, anche se ora ulteriormente scontate. La mia esperienza è... Toon meer
Acquistato un paio di Sneakers Adidas. Gestione ordine perfetta, spedizione lo stesso giorno dell'acquisto. Ho poi avuto necessità di fare un reso e anche questo gestito in maniera perfetta. Sono cer... Toon meer
Contactgegevens
Corso Italia, 28, 74015, Martina Franca, Italië
- 3290131351
- info@shoelosophy.it
- shoelosophy.it
4,2
Goed
42 reviews
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Careful before you order from this site
Be aware they charge restocking fee and you have to arrange for payment of return shipping yourself in case the shoe size do not fit you. Also know that if you are outside of Italy they do not allow you to exchange size, you have to do a full return and place a new order. Customer service not very helpful. I would not advice ordering from here unless you know exactly what size you want and can not buy elsewhere.
29 juli 2025
Antwoord van Shoelosophy
We would like to remind you that our policies are clearly outlined on our website, and it’s possible that these details were not thoroughly reviewed prior to placing your order.
In particular, our policy states that return shipping costs outside of Italy are the responsibility of the customer, and that exchanges are only possible within Italy. This is a common practice among many e-commerce platforms to ensure smooth operations across different regions.
We always strive to be available for our customers and to respond as quickly as possible to any inquiries. We appreciate your understanding.
Sempre il top!
30 juni 2025
Great service
Great service! Even when the italian post office seemed to have lost the package , shoelosophy immediately helped me out en made sure the shoes where delivered in time.
10 juli 2025
Review zonder uitnodiging
Negoziante gentilissimo ,ho acquistato…
Negoziante gentilissimo ,ho acquistato una NB purtroppo troppo grande e mi hanno organizzato il reso senza problemi! Comprerò di nuovo da loro.
28 mei 2025
Un modello in pelle difficile da…
Un modello in pelle difficile da trovare e anche come colore e prezzo scontato del 30%e arrivato in 3 giorni lav.
28 mei 2025
Prodotto conforme a quanto mi aspetassi…
Prodotto conforme a quanto mi aspetassi e consegnato nei tempi previsti.
26 mei 2025
Superb !
Superb !! Great price and delivery took 2 days from Italy to u.k. highly recommended thanks
30 april 2025
Review zonder uitnodiging
Spedizione veloce e articolo ricevuto…
Spedizione veloce e articolo ricevuto in ottime condizioni, consigliato
27 januari 2025
Prodotto arrivato ben imballato e in…
Prodotto arrivato ben imballato e in pochissimo tempo
29 januari 2025
Dispatched in double quick time, good communication from seller
Dispatched in double quick time,
31 december 2024
Mr John from Ireland
Mr John from Ireland.
Had a change of mind on size I ordered. Contact made via WhatsApp and adjustment was sorted.
Perfect size jacket arrived. Cheers.
7 januari 2025
Review zonder uitnodiging
Prices are a con if you're not in the EU
Ordered a Universal Works jacket at a good price and the GB website states 'taxes included'. But taxes ARE NOT included if you are outside the EU and I've been fighting a £57 tax/ duty bill from FedEX ever since. Basically if you're a UK customer the prices are a con. Avoid
4 december 2024
Review zonder uitnodiging
Antwoord van Shoelosophy
Dear Simon,
Thank you for sharing your experience, although we’re sorry to hear about your dissatisfaction.
We’d like to clarify that, as stated on our website, taxes are included for EU customers, while prices for customers outside the EU do not include taxes or customs duties. Unfortunately, for shipments to the UK, any customs or import fees are applied directly by the courier, in line with local post-Brexit regulations.
We strive to provide transparent information, but we understand how this situation may have caused inconvenience. If you need further clarification or assistance, please don’t hesitate to contact us at info@shoelosophy.it.
We are always here to improve and ensure our customers’ satisfaction.
Kind regards,
The Shoelosophy Team
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