Supplier addressed my concerns immediately to my complete satisfaction. Product works great for me, comfortable and my wife has to check if I’m still breathing I am so quiet while I sleep.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Order was exactly what I ordered. Arrived super fast, but required a signature and we weren’t home. Had to wait 3 more days until it was available at the post office. Would be nice if signature n... Toon meer
Bedrijf heeft geantwoord
Website was easy to navigate and re-order my supplies. Delivery was very fast and complete. Every year I have to follow up for an actual invoice to meet my insurance document needs. An invoice does... Toon meer
Bedrijf heeft geantwoord
a little worried about not ordering from medi-gas but in reality this place is just an offshoot business of medi-gas..no worries ..carried on with same login and it showed my ordering history...delive... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
Contactgegevens
150 McPhillips Street, R3E 2J9, Winnipeg, Canada
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4,6
Uitstekend
151 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Payment posted before goods delivered
It has been 2 weeks since I placed my order on November 1, 2024. Regrettably, I have yet to receive my supplies. I spoke to someone from Medigas in Winnipeg and was promised that I would receive an email response to my inquiry by the end of the day. That did not occur. My credit card statement indicates that I was charged for my order on November 1 (more than $1500), but I have yet to receive the items ordered.
1 november 2024
Antwoord van Remologie
Hi John,
We sincerely apologize for the delay in processing and delivering your order, as well as for the lack of timely communication. We understand how frustrating this experience must have been, especially given the amount of time and money involved.
We truly value your trust and have taken steps to resolve this issue. We hope the resolution we provided meets your expectations and restores your confidence in us.
This is not the standard of service we strive to provide, and we are reviewing our processes to ensure this does not happen again. We appreciate your patience and hope you will give us the opportunity to provide the service you deserve on you next order.
Thank you for bringing this to our attention.
Antwoord van Remologie
Hi Lyne, Thank you for the great review. We look forward to serving you again!
Good response on my purchase!
First time and it went fast have good experience with my purchase and very satisfied!
21 oktober 2024
This was my first time ordering from…
This was my first time ordering from this company and the website was extremely easy to use. The ordering and delivery was fast and accurate.
8 oktober 2024
Antwoord van Remologie
Hi Denise, Thank you for the great review!
Antwoord van Remologie
Hi Raynald. Thank you for the great review!
Antwoord van Remologie
Thanks DB! We are so glad you got the service you deserve!
Best price that I have seen listed for…
Best price that I have seen listed for this product. Quality has always been there.
29 augustus 2024
Antwoord van Remologie
Hi Reed, Thank you for the excellent review. We are glad to provide quality products at fair value!
Got what I needed easily and quickly
Got what I needed easily and quickly. Remologie does what it’s supposed to do.
15 augustus 2024
Antwoord van Remologie
Hi John, Thank you for the review. We are glad you had a great experience shopping with us!
Web site was very easy to navigate
Web site was very easy to navigate.
Order was filled quickly and sent out right after a long weekend.
2 augustus 2024
Antwoord van Remologie
Hi Garry, Thank you for the 5-star review. We are glad to hear you had a great experience shopping with us!
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