Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... Toon meer
I am very impressed with Wessex Cleaning supplies. I would of give you five stars, but your delivery courier has let you down !! It took a week to get my delivery, to find out I was 5 litres of bleac... Toon meer
Bedrijf heeft geantwoord
Excellent service,enquiring about Andrea skin kind toilet rolls,lady went to warehouse and sent me photo,they were the right ones,can't get anymore of them now.They said they would email me,if same s... Toon meer
Bedrijfsgegevens
- Conciërgebenodigdheden leverancier
- ook in
- Industriële chemicaliën groothandelaar
- Industriële stofzuigerleverancier
- Leverancier van schoonmaakproducten
Geschreven door het bedrijf
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
Contactgegevens
6, 18 Empress Rd , SO14 0JU, Southampton, Verenigd Koninkrijk
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4,2
Goed
196 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from start to finish..
28 februari 2025
Great service
Always quick and on time. Telephone help has always been friendly and helpful. Great service.
29 januari 2025
Brilliant products & fab after-sales
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five stars all round.
2 december 2024
Non-existent service.
Couldn't deliver filters which they took payment for, and still waiting for Nilfisk switch. How did you do. You didn't.
27 november 2024
Messed around
Order a numatic vacuum that was (in stock) rang them up 3 days after, they told me it would come in 10 day then rang them up 6 days after to see how it was doing. Them they decided to say it would not be coming for another 2 months. Would definitely not being using this company again as they don't care about there customers!
28 november 2024
Review zonder uitnodiging
Antwoord van Wessex Cleaning Equipment and Janitorial Supplies
Dear Dan,
Thank you for taking the time to share your feedback. I am truly sorry for the experience you’ve had—it falls far short of the standard we aim to deliver.
When you placed your order, the initial lead time provided by Numatic was 10 days, and we communicated this to you. Unfortunately, the machine’s production schedule was unexpectedly delayed, and, regrettably, we were not informed of this change in time to update you promptly. This oversight on our part, particularly in keeping you informed, was unacceptable.
I understand how frustrating it must have been to contact us multiple times, only to receive inconsistent information and, ultimately, news of such a significant delay. Please know that we take this matter very seriously and are reviewing our processes with suppliers to ensure situations like this do not happen again.
We deeply regret that this experience has caused you to lose confidence in our company. If there’s anything we can do to make this right, please let us know, as we value your custom and would like the opportunity to restore your trust.
Thank you for bringing this to our attention, and once again, please accept our sincerest apologies.
MR
Always have my product in stock and…
Always have my product in stock and delivery super fast. No hassle no problem and fair price. 👌
28 oktober 2024
Fast service and shipping
3 oktober 2024
5*s all the way!
Cheaper than the rest. Quick delivery, cannot fault. I was updated on every step 5*s all the way!
29 september 2024
A great company very fast very…
A great company very fast very efficient and very professional. Pleased to give them five stars every time.
27 augustus 2024
Very long order processing time for…
Very long order processing time for self-collection
15 augustus 2024
Quick and easy
31 juli 2024
nocustomer service
non existing customer service. Lets you pay for products that are not available without even giving you a date of availability.
once you register you actually pay higher prices - ridiculous!
27 juni 2024
great service
27 juni 2024
Quick and easy
1 juni 2024
My order was delivered within 48hrs…
My order was delivered within 48hrs from ordering. Very impressed with the price and service. Would definately use again.
28 mei 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.