Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant products and fab customer service. When a box was delivered damaged, customer service jumped in with replacements, so that a full round of property servicing could go ahead on schedule. Five... Toon meer
I am very impressed with Wessex Cleaning supplies. I would of give you five stars, but your delivery courier has let you down !! It took a week to get my delivery, to find out I was 5 litres of bleac... Toon meer
Bedrijf heeft geantwoord
Excellent service,enquiring about Andrea skin kind toilet rolls,lady went to warehouse and sent me photo,they were the right ones,can't get anymore of them now.They said they would email me,if same s... Toon meer
Bedrijfsgegevens
- Conciërgebenodigdheden leverancier
- ook in
- Industriële chemicaliën groothandelaar
- Industriële stofzuigerleverancier
- Leverancier van schoonmaakproducten
Geschreven door het bedrijf
Established in 1991, we’re an independent supplier of high-quality cleaning materials, chemicals, and cleaning machines ranging from vacuum cleaners to ride-on scrubber dryers. With a core focus on sustainable service delivery, our environment & local communities and product innovation, our mission is to change what you know about janitorial product supply and to create a sustainable future that reinvests into communities and the less privileged. We also focus on empowering our customers to lower their impact on the environment through our innovative circular machine recycling program. By partnering with Wessex for your janitorial and cleaning solutions, you are not only joining the Wessex customer family, but you are helping to make an impact on thousands of lives, right here in the UK, across local communities. Moreover, by purchasing from our Eco range, you further impact global emissions, deforestation, and your carbon footprint.
Contactgegevens
6, 18 Empress Rd , SO14 0JU, Southampton, Verenigd Koninkrijk
- 02380234304
- marketing@wessexcleaning.com
- shop.wessexcleaning.com
4,2
Goed
196 reviews
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More training is needed fir your sales…
More training is needed fir your sales staff im hoping she was new to the job.
Excellent delivery driver
25 januari 2022
Antwoord van Wessex Cleaning Equipment and Janitorial Supplies
Hi Zena,
Thank you for taking the time to leave us feedback - it all helps us to deliver the best service possible.
The training and development of our employees is one of the cornerstones of our business, so I am sorry to hear that our advisor did not meet your expectations.
I would like to discuss your feedback so I can learn where we fell short, and look at what we can do to best support training.
If you would like to discuss this, please drop an email to marketing@wessexcleaning.com where I will arrange a time to give you call.
Thank you again for your feedback.
MR
Thank you for your excellent customer…
Thank you for your excellent customer service, product ordered and arrived within two days.
21 januari 2022
Delivered very quickly forget one item…
Delivered very quickly forget one item but delivered next day
19 januari 2022
Great product price and delivery
17 januari 2022
brilliant rapid service as ever thankyou
16 januari 2022
Always quick and efficient service
12 januari 2022
Really good customer support…..really…
Really good customer support…..really quick turnaround…. Very happy B Marie
5 januari 2022
Late delivery
Item only arrived the next day after I called because ordered 3 weeks ago and no sign of it. When it did arrive the box was completely wrecked but thankfully nothing appears to be damaged. The items themselves look ok on inspection, so it's more about the delivery than the product. Not sure what went wrong, but grateful it finally arrived. Otherwise prices reasonable, and hopefully quality good.
Made a second order and couldn't fault them, so assuming first order was a blip. Thank you for a quick delivery second time around.
23 december 2021
Antwoord van Wessex Cleaning Equipment and Janitorial Supplies
Hi Team!
Firstly, thank you for taking the time to leave us a review. Every bit of feedback helps us to improve our service.
We're glad to hear that you gave us a second chance, and this time we met your expectations.
We are currently looking into what happened with the timeline for your first order so that we can learn from this and put measures in place to prevent a reoccurance. In addition, we're not happy with the condition of the packaging on upon delivery, so we will pick this up with the courier.
We will drop you an email personally when we are able to provide an update on this.
Thank you again for leaving us feedback.
Kind Regards,
MR
Quick and easy service.
21 december 2021
Easy ordering and good reliable service
21 december 2021
Very good product
Very good product, works great at cleaning all problems with our drain and waste pipes
15 december 2021
Very annoyed
Very annoyed. After exchanging several messages with this company I was told I would have my item delivered today and yet again no attempt has been made to deliver my order. Unfortunately now it will not arrive by the time I need it by. Avoid this company at all costs!
14 december 2021
Antwoord van Wessex Cleaning Equipment and Janitorial Supplies
Hi Hannah,
We are very sorry to hear that you have not had a good experience on this occasion. This is far from what we would expect to see. I will attempt to resolve this now and put this right for you.
I can see that you emailed into us yesterday at 16:19 to raise this issue. Our Sales Team replied to your email at 08.47 this morning explaining that the courier could not gain access to deliver your item yesterday, so they sent you a link to rearrange your delivery at a time that suited you.
Could you confirm that you have received this email, please? It would have come from sales@wessexcleaning.com and could have been caught in your 'junk' folder?
Kind Regards,
MR
Good and fast service
13 december 2021
Antwoord van Wessex Cleaning Equipment and Janitorial Supplies
Hi Peter,
Thank you for taking the time to rate our service. We are sorry to hear that you are not happy with the item purchased. We are always looking at ways to improve the producs that we supply, so please forward your order confirmation over to marketing@wessexcleaning.com so we can look into the product.
Thank you,
MR
All good fast Delivery very happy
All good Good service and fast delivery Love this company
4 december 2021
Just what I needed
1 december 2021
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