Attenzione!! Ho "acquistato" da loro il 4 dicembre 2025, ad oggi non ho ricevuto NIENTE!!! Ho scritto 2 volte al loro indirizzo per saperne qualcosa, mi hanno risposto con una mail standard in cui... Toon meer
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I really like the design and look but I think your ad is a little misleading as I saw the ad on instagram and I thought it was made of metal. So a little disappointing but the look and feel of it isn’... Toon meer
Bedrijf heeft geantwoord
The key fob cover was very attractive and "classy". I was amazed how easy it was to insert my fob into this elastic rubberized case. Now it is totally sealed from dust,moisture and damage from droppin... Toon meer
Although the key covers were a wee while coming when they arrived I couldn’t attach them to my keys quick enough. My keys were almost new but the covers made look more exclusive!
Bedrijfsgegevens
Geschreven door het bedrijf
Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.
Contactgegevens
Carrer Onyar 6, 17242, Girona, Spanje
- support@exclusivekeys.us
- shopexclusivekeys.com
3,8
Goed
129 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 31% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Only had it for a couple days but it…
Only had it for a couple days but it looks great so far so good
23 april 2026
Review zonder uitnodiging
Horrible customer service
Horrible customer service. Email them immediately after placing an order because I noticed the key coves had the trunk button missing, and did not match my control.
They requested photos and I send them right back. After that, they took a long time to reply,4 and was told that the item had already shipped and could not cancel my order.
3 april 2026
Review zonder uitnodiging
I love these keys they're awesome…
I love these keys they're awesome looking great packaging 📦 and fast delivery 👌
22 april 2026
Review zonder uitnodiging
Ask them to cancel my order because it…
Ask them to cancel my order because it took them over a week to even acknowledge the order. Finally showed up and it is terrible quality. Tried to get a return two times but haven’t heard back yet.
23 april 2026
Review zonder uitnodiging
DO NOT ORDER
Ordered 2 Exclusive key covers and they came but they are turned around and do not fit our key. I have spoken to them 3 times about a refund and they are giving me the runaround! DO NOT purchase from them! Terrible customer service.
**edited response*** I did go back and make sure I ordered the correct fit (which I did) and I did reach out directly to your customer service team and Sergi…. Still no progress on refund!
4 april 2026
Review zonder uitnodiging
Antwoord van Exclusive Keys
Hello,
We’re sorry to read your review and understand your frustration.
Our key covers are designed to fit specific key models, and when a cover appears “turned around” or does not fit properly, it is typically due to a mismatch between the selected model and the actual key, as even small variations can make a difference. For this reason, we provide detailed images on each product page to help ensure the correct selection before ordering.
Regarding your experience with our support team, we sincerely apologize if you felt that your case was not handled properly. This is not the level of service we aim to provide.
We would genuinely like to review your situation again and resolve it appropriately. Please contact us directly with your order details, and we will make sure your case is carefully reassessed and a fair solution is provided.
Best regards,
Exclusive Keys Support Team
Handsome key covers
I chose the Black & Gold Exclusive key covers and they look great!
Easy to put on and arrived to my house in Canada in a reasonable amount of time
15 april 2026
Review zonder uitnodiging
2019 Cadilac
2019 Cadilac. I ordered the 4 button keypad by mistake. I needed the 5 button. After waiting a few weeks the order finally arrived. I offered to return the item unopened and pay shipping both ways. I was told they couldn't do that.
13 april 2026
Review zonder uitnodiging
Antwoord van Exclusive Keys
Hello Arnie,
Thank you for your feedback, and we’re sorry to hear about your experience.
As you mentioned, the 4-button and 5-button key versions are different models, and our covers are specifically designed to match each exact key type. For this reason, we include detailed images on our product pages to help customers select the correct version before ordering.
Regarding returns, as each order is processed and prepared individually, we are unfortunately not always able to accept returns in cases where the incorrect model was selected. However, we always aim to assist our customers by helping them identify the correct version for future orders.
We understand your frustration and appreciate your feedback, as it helps us continue improving both our communication and customer experience.
Best regards,
Exclusive Keys Support Team
I love the look of the keys
I love the look of the keys. Well made product. I’m going to order a couple of more for family. Thanks
31 maart 2026
Review zonder uitnodiging
Really nice just wish I could have…
Really nice just wish I could have looked into key straps for both the Ram and Hyundai
20 april 2026
Review zonder uitnodiging
The key cover is of high quality and looks great !
The key cover is of high quality and seems like it will be pretty durable. It looks really nice. It was delivered fairly quickly considering it came from overseas. It is a great choice to upgrade the look of your basic everyday key fob.
20 april 2026
Review zonder uitnodiging
My 2014 Ford Explorer Key Cover
The online ordering, selection of key covers, and pricing made it a great experience. My only reason for not making it 5 star was because it took 3 weeks to get delivered from the order date and never mentioned that it would be shipped from overseas.
17 april 2026
Review zonder uitnodiging
They fit perfect and look great
They fit perfect and look great, I got one for me and my wife.
11 april 2026
Review zonder uitnodiging
PRODUCT LOOKS GREAT BUT LONG DELIVERY…
PRODUCT LOOKS GREAT BUT LONG DELIVERY TIMES
20 april 2026
Review zonder uitnodiging
I received my key and I love it
I received my key and I love it. Will be ordering a second one
15 april 2026
Review zonder uitnodiging
MY KEY COVERS WERE FAR BETTER THAN I…
MY KEY COVERS WERE FAR BETTER THAN I EVER EXPECTED THEM TO BE. I ABSOLUTLY LOVE THEM.
14 april 2026
Review zonder uitnodiging
Very nice tight fit
Very nice tight fit. Key ring was a bit harder to get on .other then that its been real nice. Will see how ware in pocket go's on the rubber cover.
13 april 2026
Review zonder uitnodiging
Adding class to an otherwise dull car fob
This fob cover certainly gives an up scale look to the original fob, but it takes some patience and experimenting to put together. Once installed it looks great and was worth the effort
13 april 2026
Review zonder uitnodiging
I gave the year in my car but making my…
I gave the year in my car but making my car they sent me the wrong key and then they wouldn’t return it so I could get the right one or get my money back. They told me that I would have to order the right one and pay for it all over again and lose my money on that one I will never do business with him ever again run run run
5 april 2026
Review zonder uitnodiging
Antwoord van Exclusive Keys
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
Our key covers are designed based on the exact shape of the key, not only the car’s make and year, as many vehicles can have multiple key variations. For this reason, we always provide detailed images on each product page so customers can match their key visually before placing an order.
In cases where a different model is selected, we still aim to assist our customers as much as possible by helping identify the correct version.
We’re sorry if there was any misunderstanding regarding the return or replacement process, as this is not the experience we want to provide. We would be happy to review your case again and find a fair solution.
Please contact our support team with your order details so we can assist you further.
Best regards,
Exclusive Keys Support Team
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