I discovered Shopper Now through a TikTok creator’s recommendation and didn’t have high expectations at first, but I’ve been pleasantly surprised. So far, I’ve completed mystery shops that paid cash d... Toon meer
Bedrijf heeft geantwoord
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This company is so reliable and consistent. If I need help staff always get back to me asap and are very helpful. Amount of shops available varies but often there are plenty and some online options on... Toon meer
Bedrijf heeft geantwoord
I do thoroughly enjoy doing secret shopper as a side hustle. I enjoy the report system as it’s quite to the point and easy to access. My last experience was through a dental clean which was great beca... Toon meer
Bedrijf heeft geantwoord
My first experience as a mystery shopper… as soon as I’d completed job, I tried entering all the details but the server kept crashing. I then tried a couple more times when I got home, same issue. T... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
ShopperNOW is a mystery shopping platform that lets shoppers see all available mystery shops in and around their local area. ShopperNOW is the Customer Experience (CX) division of Creative Activation. Creative Activation works with leading retailers and brands and is the number one retail partner in Australia and New Zealand. With proven results in accelerating sales & customer engagement, we specialise in mystery shopping, merchandising & sales teams, brand ambassadors, customer service reviewing and retail auditing
Contactgegevens
L12, Tower 1 Collins Square, 727 Collins Street, 3008, Melbourne, Australië
- 02 7908 3097
- contact@shoppernow.com.au
- shoppernow.com.au
4,4
Uitstekend
176 reviews
Zo gebruikt dit bedrijf Trustpilot
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I love the texts that we get
I love the texts that we get. It's really helpful - the reminders and the feedback. It feels very personal to have someone help you like that. It's really helpful.
12 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for sharing your experience with us! We’re happy to know that you had a positive interaction. We strive to provide support that makes a difference, and your feedback means a lot to us. Thanks again!
Simple User Interface
Simple user interface, reliable and friendly support team.
5 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We're glad to hear you find our platform easy to use and our support team reliable and friendly. We appreciate your kind words and look forward to continuing to support you!
Visiting new outlets is exciting and…
Visiting new outlets is exciting and fun and you get paid 🥳🎉
21 februari 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We’re happy to hear that you find visiting stores exciting and enjoyable. We appreciate your support and look forward to providing you with more fun opportunities!
The staff are always polite and prompt…
The staff are always polite and prompt in getting back to me.
I only had a problem with the system not recognizing that I had accepted a job and not being able to go back and view what was required.
Many thanks
Rosey
21 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We're glad to hear that our staff have been polite and responsive. We’re sorry to hear about the issue you experienced with the system not recognising your job acceptance and the difficulty viewing the requirements. We’ll pass this on to our technical team to help improve the experience. If you encounter any further issues, please don’t hesitate to reach out—we’re here to help!
Bunnings…
I didn't realise you were paying me for Bunnings in Young NSW. As you said you were not. I just assured that on the two visits only two people were in anyway supportive to the customers needs. It was horrible service that I received and I dealt with a certain lady 2 times and yeah she didn't want to help and I was asking only to buy product.
3 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for sharing your experience. We understand your frustration with the service at the Bunnings store. While we facilitate the mystery shopping process, the service quality is ultimately the responsibility of the individual store. Your feedback is valuable, and we encourage you to share these concerns directly with the store management as well. We appreciate your efforts and look forward to working with you on future assignments.
Easy to apply for and complete Shopper…
Easy to apply for and complete Shopper Now jobs. So far so good. Thanks.
11 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We're glad to hear that the application process has been simple. We appreciate your support and look forward to providing you with more great opportunities.
I really enjoy taking on Mystery…
I really enjoy taking on Mystery Shopping jobs. I enjoy great customer service so I quite enjoy meeting people and reviewing the shopping experience.
The only downfall is that the payments received don’t really cover your cost's, by the time you drive out to the job then purchase a produce it’s not really worth your while to only make a few dollars.
I think this should be reviewed and maybe consider raising your rate.
16 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your thoughtful feedback! We’re so glad to hear that you enjoy the mystery shopping experience. We also appreciate your point about the payments; your suggestion to review the rates is valuable, and we’ll certainly take it into consideration as we continue to improve our offerings. We’re grateful for your input and hope to continue providing you with enjoyable opportunities!
First time mystery shopper
Easy to sign up and easy to accept jobs and pay goes into ya bank no worries
2 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We’re glad to hear that the sign-up process was easy. We aim to make everything as straightforward as possible, and we're happy you're having a positive experience.
Good job overall
Good job overall. Its upfront and clear what its about and a good job for someone willing to complete the job effectively. Support team is always very good.
1 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
We’re so pleased to hear you had a good experience with us. Your feedback is important to us, and we’re committed to continually improving.
manager was very helpful to his clients
manager was very helpful to his customers. The questionnaire given was too long and complicated. You are giving too, many choices. You need to be specific with your questions. I felt very at ease doing the experience and look forward to do many more. Tha k you for the opportunity
24 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We're so glad to hear that you felt at ease during the experience. We also appreciate your thoughts on the questionnaire—it’s valuable feedback, and we’ll review the length and clarity of our questions to make the process more streamlined. We’re excited to have you continue with us and look forward to providing you with more great opportunities in the future. Thanks again!
Continuous improvement for business
Continuous improvement for business.
Meeting staff and learning about product knowledge and understanding client requirements is an essential element of the role of mystery shopping. The ability to highlight gaps in training while providing information regarding the quality of staff service assists the client improvement of policies and procedures ensuring customer satisfaction and business continuity.
26 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your thoughtful review! We truly appreciate your insight into the importance of mystery shopping in identifying opportunities for improvement. We're glad to know that you recognise the value of continuous improvement, and we’re committed to supporting businesses in delivering the best possible service. Thanks again for sharing your perspective!
Antwoord van shoppernow.com.au
Thanks for the positive feedback! We’re so glad you were satisfied with our service.
Love my job!
The guidelines given to follow for the mystery shop were detailed and clear.
I am very much enjoying this experience!
1 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thanks so much for your feedback! We’re glad to hear you were pleased with our service. Your input helps us continue to enhance what we do.
I like the jobs because they are fun
I like the jobs because they are fun. There is just not enough of them in my area because I am Rural and not in the City. I would like to see more phone and web jobs that it does not matter where I am. Eg Car Breakdown and service calls or calls to enquire about a product and report on service..
2 mei 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We’re glad to hear that you find the jobs fun. We understand that being in a rural area can limit the availability of certain opportunities, and we appreciate your suggestions for more phone and web-based tasks. We’re always looking to expand and improve the variety of jobs we offer. Thanks for being a valued part of the community!
Very flexible working environment
Very flexible working environment, choose your work when and where you want. Quickly paid with super, not large amounts but every bit helps.
3 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your review! We're glad to hear that the flexibility and quick payments have been beneficial for you. We truly appreciate your feedback and are committed to providing a positive experience.
very hard to get the jobs and some of…
very hard to get the jobs and some of the jobs are paying very low. I have assigned some jobs on my job however the jobs got cancelled due to some questions on the quiz need to be updated.
14 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for sharing your feedback. We’re sorry to hear that you've faced challenges with job availability and payment rates. We’re always working to improve our processes and ensure a smoother experience. Your feedback is valuable, and we’re committed to addressing these concerns. Please don’t hesitate to reach out to our support team if you experience any further issues—we’re here to help!
I find Shopper Now easy to navigate
I find Shopper Now easy to navigate, and once I did a few shops, pretty straightforward
10 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
We really appreciate you taking the time to share your thoughts! It’s great to hear that you were satisfied with your experience.
A good side job
they paid on time. Fil, we get given good jobs. I'm waking ring support And they answer the Phone
28 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
We’re so pleased to hear you had a good experience with us. Your feedback is important to us, and we’re committed to continually improving.
The process is fun and easy
The process is fun and easy. They pay wells although I hope they’ll have more jobs in Mackay for me but other than that the experience is pretty good
29 april 2025
Review zonder uitnodiging
Antwoord van shoppernow.com.au
Thank you for your feedback! We’re glad to hear that you’re enjoying the process and that the pay has met your expectations. We understand your desire for more job opportunities in Mackay, and we’re always working to expand our offerings. We appreciate your support and hope to provide even more opportunities in your area soon!
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