Shurgard Self Storage - Farnborough Reviews 

Exceptional service from Chris Store Manager

Chris was very helpful.
Great and knowledgeable in the art of storage. Thank you for your help today.

I had reason to upgrade my storage from 75 sq ft to 180 sq ft at Shurgard in Farnborough. Had an excellent experience making the change. A very lovely young lady in the office was extremely helpful and friendly and efficient, and did all the paperwork and explained how it all worked, including me changing my mind as to the size of cell I wanted at the last moment. I had planned to go to a 150 sq ft but then decided on a 180 sq ft cell instead. She even gave me a cup of coffee, after my hour of moving stuff! Once I had moved my stuff, she did the paperwork and I signed up. Thank you very much indeed for an excellent result, definitely 5*

What wonderful service, and very helpful staff. Highly recommended

We have used this before and are using again because Chris, the manager, is so helpful.

The store manager chris was very good at what he does. What a great guy and the customer service he brings is second to none. Well done

Chris was amazing helping me out with the app and contract! This guy is needs a pay rise

The staff here are super friendly and go above and beyond to make sure you're happy with everything in the unit! If i could give more than 5 stars I definitely would

This store manager Chris, is just amazing.
Can’t fault him at all. This guy is just tremendous and a great asset to the company.
This young man will go far in this world.
Keep up the great work and thank you again from the crazy sisters 😀

Very easy to use secure

So far so good. Staff is very friendly and helpful. The facility appears clean well organised.

Easy service, good price, clean facilities. Everything you would need/hope for in a storage unit.

Whilst the use of smartphone technology is very good and simple to use, I find it extremely frustrating to constantly have my phone in my hand in order to access different parts of the building especially when I have my hands full of heavy items! The booking process was quite stressful as it all had to be done via an app from a car park close to the building as it wasn’t manned and you can’t access the actual car park without having already rented your unit!

Sarita was brilliant, I cannot fault her. It was a bit frustrating having to constantly look up the app every time to get in, and use the lift.

I was impressed with how clean this facility was. The unit I was allocated was clean, air conditioned and priced reasonably. The manager was very helpful and professional

Very Very helpful

Everything that I booked, all online, was exactly what I got when I arrived on the day I said I would. Everything was clean and easy to load and unload.

The only thing I would say is that it wasn’t clear where your unit was when you get there but common sense gets you through. The lights took a few seconds to come on down the corridors but all was good.

Very easy to book storage online,and just as easy to give notice of leaving.Sent an email re-leaving and within a few minutes a phonecall from Farnborough Shurgard confirming leaving.
Overall a good experience.

Staff was so helpful, lovely lady. 1st class sevice

Speedy online service and the lady in the office was very polite as well. She provided all the information and showed us the storage area. Happy with the space we rented too.