I will like to give a lot of high level of compliment for Klaudia here at the Self Storage Shurgard in Harrow near Headstone Lane. Klaudia has an amazing customer service and I am grateful... Toon meer
Locatie
Wijzig locatieChantry Place, Headstone Lane 3, HA3 6NY Harrow, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very nice, pleasant young man . Really inspiring personality and has this respectful manner that makes you trust them as much as is needed. Quality that is outside their scope of work
The member of staff who dealt with our requirements was friendly, helpful and knowledgeable, and was able to answer all our questions about renting and using the storage unit. The unit itself is just... Toon meer
Excellent service easy to book online & all questions answered politely by helpful onsite team. Very clean unit - whole process well managed would recommend.
Bedrijfsgegevens
Over Shurgard Self Storage - Harrow
Geschreven door het bedrijf
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Geschreven door het bedrijf
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contactgegevens
Chantry Place, Headstone Lane 3, HA3 6NY, Harrow, Verenigd Koninkrijk
4,7
Uitstekend
71 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is a preliminary rating because…
This is a preliminary rating because the 200cubic metre unit I have hired has a broken light. For a smaller unit the corridor lights would be sufficient but it’s dark at the back of this large one and I can’t read the labels on my boxes without a torch. I have asked for it to be fixed and there seems to be some sort of money saving policy in place that stops the staff from replacing it - although they have promised to see if they can do it in the near future. If they replace the light in my storage unit I would happily give them five stars for excellent facilities, easy access and helpful staff. If not I’ll go down to two stars for giving false promises
24 september 2022
Antwoord van Shurgard Self Storage - Harrow
Hello, we are sorry to read that you feel the lighting in the building is inadequate. We have passed your concerns on to the Store Manager who will be looking into this in more detail. Thank you for sharing your concerns.
Best place ever
6 augustus 2022
No parking for vehicles to park to…
No parking for vehicles to park to unload, the site in Hatch End cannot accommodate any long based van, parking on a private road at the entrance leads to £60 fine. Had to book another site last minute with added costs. Poor service delivery.
15 juli 2022
Antwoord van Shurgard Self Storage - Harrow
Hello, thank you for taking the time to give us your feedback. We're sorry to read you've experienced difficulties with the parking and apologise for any inconvenience this may have caused. We aim to make access to our storage units with easy access and free parking. Many locations have a drive-in so can drive your vehicle directly into the premises and park inside to facilitate loading and unloading. We also offer storage units that are directly accessible by car or lorry. These are located on the ground floor, often at the exterior of the premises, so you can park your vehicle in front of your storage unit. Each of our 30 locations has different features though. Have a look at our website (https://www.shurgard.co.uk/self-storage-uk). Thanks you for sharing your comments.
Good clean building
All good...only niggle is the compulsory insurance. My insurance covers it but Shurguard insists on paper but my insurer only provide electronic and i cannot screen shot it. Showing the copy on screen not considered enough so feel a litte duped
14 maart 2022
Harrow Branch...Terrible Service
Harrow Branch...Terrible Service, at the end of my notice period , given my notice to vacate and last payment taken from my account, , after 5 months I had a letter from debt collectors in Ireland to say I owed £20.91 as a final notice .
No correspondence meantime from shurguard to suggest there was anything owing . Also received a final amount letter after closing my account .
Absolute thieves, definitely stay away from this company at any cost .
10 februari 2022
Review zonder uitnodiging
Antwoord van Shurgard Self Storage - Harrow
Dear customer, sorry to hear about your 1 star review. At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. We remain at your disposal. Your Shurgard team
Very good,friendly helpful service
10 februari 2022
No heating and expensive padlocks
The storage facility has no heating and was extremely cold - and I was disappointed to be forced into buying a Shurguard specific padlock which was £15 - I’m sure these cost £1 at best and should be included free when renting for longer periods. It’s just stealth revenue for you as I’ve used my own padlock at other facilities.
31 januari 2022
Antwoord van Shurgard Self Storage - Harrow
Hello, thank you for taking the time to share your feedback with us. At Shurgard we take protection seriously. That's why all storage units require a unique cylinder lock which can be purchased in the store. You are the only one to have access to your storage unit. It is a one-off cost, so returning customers can simply re-use their lock. We are sorry to read that you feel the temperature in the storage facility is inadequate, and we've passed your concerns on to the Store Manager who will be looking into this in more detail. We hope you're having a positive storage experience and thank you again for sharing your comments.
We have been very pleased with…
We have been very pleased with Shurgard, the staff are fantastic, they have always been really helpful and the storage units are run really smoothly.
All great.
6 november 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.