Shurgard Self Storage - Ruislip Reviews 103

TrustScore 4.5 uit 5

4,7

652 Victoria Rd, HA4 0LN Ruislip, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

George and AB were superb in helping us with the entire process from beginning to a quick tutorial on how it works. Excellent service

Beoordeeld met 5 van de 5 sterren

I was assisted by the store manager Jamil on finding the best storage unit for me and what I had to store. He was so helpful and efficient. I would fully recommend getting your things stored at Shurga... Toon meer

Beoordeeld met 5 van de 5 sterren

The whole process of selecting a self storage unit on line with Shurgard was very easy. Once payment was made and a start date agreed it as just a simple case of downloading the App. The App allows yo... Toon meer

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff. Charlie in the office was patient, polite, professional and very detailed oriented. He went over and beyond to show me the unit and explain various options. This mad... Toon meer


Bedrijfsgegevens

  1. Opslagverhuur
  2. Opslagbedrijf
  3. Magazijn

Over Shurgard Self Storage - Ruislip

Geschreven door het bedrijf

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Geschreven door het bedrijf

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contactgegevens

  • 652 Victoria Rd, HA4 0LN, Ruislip, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Service, thank you John!

John at Shurgard Ruislip is one of the kindest and most knowledgeable professionals that I have met in the customer service sector. When I walked into my local Surgard to enquire about their self-storage units as a solution to increase my studio's storage space, not only did John understand my budget as a young professional, but he went the extra mile to ensure that they offered me the best fit for my belongings. Thank you, John!!

13 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I didn't have a good experience in this…

I didn't have a good experience in this storage because they removed my triathlon equipment which costs around 2,500 pounds, a 55-inch TV, documents such as passport, certificates and household appliances!! I had a loss of around 3,000 pounds and I haven't heard back by email to find out where my things ended up!!! I don't recommend anyone leaving anything there!! I'm very sad and angry because it wasn't easy to get everything I lost and I had to work a lot to get my triathlon equipment, which included a helmet, a Cervelo P3 carbon bike and all the equipment I acquired over the years!!

28 februari 2024
Review zonder uitnodiging
Logo Shurgard Self Storage - Ruislip

Antwoord van Shurgard Self Storage - Ruislip

Hello, thank you for feedback. At Shurgard we aim to be as transparent as possible about our payment conditions. In order for the store to verify the circumstance please confirm your customer ID and phone number to info@shurgard.co.uk so we can contact you. We remain at your disposal. Your Shurgard team

Beoordeeld met 1 van de 5 sterren

hilst I understand that it's not…

Whilst I understand that it's not shurguards fault that hs2 has taken over a third of the parking area at the same time altering access times from 6am to 7am has meant I'm now moving to big yellow. I've sent 3 emails to head office asking for a reduction to my rent due to the above, not only did I not get it they didn't even bother replying. Surely losing a third of parking, actually hs2 has restricted my access when the entrance has been blocked, reducing access times deserves a reduction. Shurgard would have received payment from the government for hs2 so why not pass it onto customers for inconvenience.

11 november 2023
Review zonder uitnodiging
Logo Shurgard Self Storage - Ruislip

Antwoord van Shurgard Self Storage - Ruislip

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Beoordeeld met 1 van de 5 sterren

Was at Ruislip Storage and the service…

Was at Ruislip Storage and the service was very bad.
Store Manager not helpful .Trust me there plenty other storage places in the country better the Shurgard.

5 oktober 2023
Review zonder uitnodiging
Logo Shurgard Self Storage - Ruislip

Antwoord van Shurgard Self Storage - Ruislip

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

Beoordeeld met 5 van de 5 sterren

Easy to set up and use

John was so helpful helping me set up storage quickly and easily. The storage area is clean and spacious and easy to access with the app.

31 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing. Very friendly staff. Very helpful. John and Charlie sorted every thing out in a matter of minutes. Thank you both.

30 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mr John & Mr Jamil were very helpful

Mr John & Mr Jamil were very helpful, warm & courteous. I was explained all the jargon in simple words. I am very happy with customer service i received. Thanks John and Jamil.
Regards
Bhupinder

14 augustus 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer