Shurgard Self Storage - Wokingham Reviews 

The man on reception was friendly and helpful, and explained everything clearly. When I had a small issue he was very receptive and resolved everything quickly and without fuss. Very good service.

Professional, responsive, friendly

Excellent friendly and professional and knowledgeable service from Kieran at Shurguard at Wokingham. Took me through all the rental options and then showed me various units that were available, very clearly also fully explaining the means of accessing the storage facility, 24/7. I was very impressed and signed up immediately.

Extremely friendly and helpful staff showing me the ropes for my first use of self storage.

Friday we met Kieran at reception and he took us through the pricing, showed us around and pointed out various units that were available. He was so helpful and made us feel confident to choose Shurgard. We returned Saturday to confirm the unit required and again Kieran made the whole process easy and enjoyable. Everything worked exactly as he had shown us and paperwork, costs, everything was as expected. I can not recommend Kieran and Surgard more highly. In such a competitive market, Surgard for us, had the service, pricing and business model for us. Very refreshing to find this level of professionalism, social skills and support.

Needed to clear a couple of rooms at home to redecorate so a bit of a 'spur of the moment' thing. Checked online, compared prices spoke to other people using self store and made phone calls. Shurgard had an offer on, so after seeing another company which I didn't feel comfortable with and was, I considered, expensive, I went to Shurgard and met up with Kieran. He clearly explained costs and discounts, showed me the unit, access and loading area (secure loading bay). We then managed to tailor the cost to suit. I had arranged my own insurance with a self storage specialist due to the value and period of rental (1 year). Kieran applied all the discounts on offer and a final figure was agreed which we were both happy with. I would happily recommend Shurgard to friends and colleagues. We have used the facility twice now without any issues and are very pleased.

Man at first port of call was super helpful and Kieran at Wokingham branch was also amazing, helpful and polite. Overall experience 10 out of 10.

I spoke with Valter about renting space with Shurgard and he was extremely helpful and friendly taking time to detail out a helpful breakdown of all costs and fees that I found very reassuring and reasonable. Very happy with overall price and service so far.

So easy to access. Plenty of trolleys available.

What a great experience 🙂
The customer service I received from Val was exceptional! 🙌 Thank you so much for your assistance 👌

Kieran was really helpful and answered all my questions and to choose the right storage solution!

Fast, efficient and friendly staff. Thorough, helpful follow up and reminders of required process without being ‘nagging’

Val was very helpful and answered all my questions. Explained everything I needed to know. I was torn between Shurghard and another storage company and he made me feel like it was a better option

Very helpful and efficient

We found the management team at Wokingham Shurgard Storage very helpful and went above and beyond to assist us with our query.
Very accommodating, and a very happy customer!
Thank you!

Extremely efficient customer service. Kieran had it all ready for me to sign the contract. The unit was unlocked and ready for me to store my items.

Thank you, Kieran!

Patricia Bird

Excellent customer service. Highly recommend. All questions answered and I wasn’t rushed when making a decision on unit size. Couldn’t have been more helpful. Site is really clean and secure.

I have recently used Shurgard in Wokingham. Both Karen and Val were so efficient and very pleasant. Setting up was easy thanks to them. The security is very good. When I had finished I ran into problems in ending the rental, Val made sure that I was completely supported and a solution was easily found. I am very grateful to them

Enquired about a storage unit and was helped by one of the friendliest staff members I've ever come across he knew what he was talking about didn't make me feel stupid asking so many questions. Top man thank you valter.