We are really pleased with our shutters. The whole process from start to finish was so smooth. There was no hard sell or pressure, just a very friendly & professional service. Charlie came to measure... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBridgford Business Centre, 29 Bridgford Road, West Bridgford, NG2 6AU Nottingham, Nottinghamshire, GB
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Lees wat reviewers zeggen
Having shutters added to the windows was certainly a painless experience from choice of shutters to measuring up the windows. The shutter fitter was on time, very experienced and worked for quite a... Toon meer
Bedrijf heeft geantwoord
We absolutely love our new shutters. The service we’ve received from shuttercraft has been brilliant, from the first point of contact right through to installation. We’ve had so many comments from nei... Toon meer
Bedrijf heeft geantwoord
Lynn Dilks home visit was excellent in explaining and helping us choose our shutters. From ordering to delivery came in time given. Scott our fitter was on time, friendly, polite, and clean in his wor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Shuttercraft - Nottingham
Geschreven door het bedrijf
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contactgegevens
Bridgford Business Centre, 29 Bridgford Road, West Bridgford, NG2 6AU, Nottingham, Nottinghamshire, Verenigd Koninkrijk
- 0115 971 8172
5,0
Uitstekend
390 reviews
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Excellent service
Excellent service, friendly and efficient. And top quality shutters! I would 100% recommend this company!
14 juli 2021
Gorgeous shutters, fabulous service
We asked for a quote for two large windows as part of a total property refurbishment. The Shuttercraft representative was knowledgeable, efficient, charming and attentive to our specification.
Delivery was just about when it had been promised for, a considerable feat in these difficult times.
The fitting was straightforwardly carried out by a very experienced man, quick and clean and the shutters look absolutely fantastic. So much so that, before the fitter left the site, two of our neighbours had asked him to arrange site visits for quotes - and they both ordered shutters. Highly recommended
14 juli 2021
Brilliant and friendly service
Brilliant and friendly service from beginning to end, really happy with the shutters and would highly recommend.
14 juli 2021
HIGHLY RECOMMEND
So happy with my shutters and the lovely chap that fitted them was so polite and helpful. Highly recommend! Great company from start to
Finish! X
14 juli 2021
Came highly recommended and didn't…
Came highly recommended and didn't disappoint. Perfect service from quote to fitting. Thank you Charlie and team.
14 juli 2021
“Shutter” delight!
Delighted with the shutters, they deliver everything that was promised and enhance all the rooms. The fitter (Mark) was excellent, very thorough and took great pride in his work. It was gratifying to see someone who really enjoys his job. Well done Shuttercraft.
13 juli 2021
An all round excellent job from the…
An all round excellent job from the team at Notts Shuttercraft! From the initial meeting looking at options, great prices, accurate communications on delivery, all the way through to fitting a quality product. Thank you! If you are thinking of having shutters- give Charlie a call!
5 juli 2021
Review zonder uitnodiging
Things I wish I’d known
I chose Shuttercraft on the basis of the positive reviews I’d read here. As a company, they may be good, as long as everything goes to plan. In my case it did not. Things I wish I’d known: the shutters come from China. Quality control consists of a photograph of them leaving the factory in China. They are not unpacked on arrival here prior to delivery at the customer’s house. This means, if they are damaged in transit, no-one will know until they are in the process of fitting them. I had ordered two shutters. Given the boxes aren’t checked prior to arriving at the customer’s house, it would make sense to me to open both boxes en situe before installing either. I was left in the situation where one shutter was fitted, having had holes drilled into brand new tiles and then the fitter realised that the other was irreparably damaged and could not be fitted. The second shutter had to be re-ordered and made from scratch. The only concession that was made was for the replacement shutter to be flown from China instead of being shipped. Even so, this is not a quick process. Charlie told me I was rude. I wish I had been as I’d feel a lot better about the experience. I understand things can go wrong but, as a paying customer, I would not expect to be insulted. As it is, poor customer service and products damaged in transit did not fulfil my expectations of quality products and service to match the price paid.
27 oktober 2020
Review zonder uitnodiging
Antwoord van Shuttercraft - Nottingham
Dear Helen
I am very sorry that one of your shutter panels was damaged in transit. I appreciate the disappointment this will have caused. I arranged for the replacement to be re-made and sent by Air Freight at our cost, having it available for you within 4 weeks. You then delayed the pre-agreed re-installation date due to personal circumstances, but the installation is now complete and you have confirmed you are happy with the shutters.
To address some of your other points, we make no secret of the fact that our shutters are manufactured in China. We have worked with the same manufacturer for over 18 years and they are renowned within the industry to be the very best shutters available anywhere in the world.
Our Quality Control process consists of a lot more than a simple photograph of the shutters prior to being packaged and dispatched, but I won’t go into detail about that here. However, you are right that we do not open the shutters until we arrive on site for the installation. This is industry-wide recognised best practice to minimise the risk of damage. I wholeheartedly support this process and can inform you that of the thousands of shutters we have installed, this is only the second instance where a panel has been so badly damaged that it could not be temporarily installed while a replacement was supplied. Overall the incidence of our products being damaged in transit is lower than 0.1%
I will never ask my staff to work in unnecessarily uncomfortable surroundings, so I did ask my fitter to tidy up and leave your property as quickly as possible once the replacement panel was installed.
I wish you all the best, and am sorry we were unable to come to an agreeable conclusion,
Charlie
Good product and service
20 oktober 2020
Review zonder uitnodiging
Wholeheartedly recommend
Charlie was super from start to finish. Always professional and a pleasure to deal with and always happy to answer any questions. The fitters were polite and professional and nice to have in the house. The shuttters are absolutely gorgeous and so well made and the blackout system is by far the most effective blackout we’ve had after trying curtains and blinds over the years. I wholeheartedly recommend both product and service.
14 oktober 2020
Fabulous service and quality!
Absolutely delighted with our new French door shutters. From enquiry to installation, the service has been excellent. Charlie’s advice helped me to choose the best option for our windows which now look stunning. The installation by Mark was professional, very neat and exceptionally tidy. The quality of the shutters and the finish give a look way beyond the cost.
I’d recommend Shuttercraft on service and quality to anybody thinking about installing shutters.
30 september 2020
Review zonder uitnodiging
Great service
Great service, really pleased with the shutters inc installation process & general communication. Thanks guys.
30 september 2020
Review zonder uitnodiging
Excellent product and service have…
Excellent product and service have already recommended.
29 september 2020
Review zonder uitnodiging
Excellent product
Excellent product, friendly and helpful staff- worth the wait. They look amazing!
9 september 2020
Review zonder uitnodiging
Highly recommended
We had an excellent service from Shuttercraft Nottingham&Derby from start to finish. The communication was sufficient and timely, our emails and queries were answered. COVID 19 guidance was clearly communicated at all stages. Mark who installed our shutters was very professional, did a brilliant job, tidied up everything and explained how everything works and even the cleaning process. We're very pleased with the product and it's quality. Many thanks to Mark, Robin and Charlie. We will definitely be using their services again!
Thank you
Alena & Steve
18 augustus 2020
Review zonder uitnodiging
Excellent workmanship
14 augustus 2020
Review zonder uitnodiging
Just what we were looking for & job…
Just what we were looking for & job well done .
13 augustus 2020
Review zonder uitnodiging
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