Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... Toon meer
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Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰
fast shipping, quality is great, gold is a little yellow is the only thing adjustable mechanism works perfectly so overall a great buy, thank you!
Haven’t received my order, there was an internal error made by the Sif Jacob’s team relating to import tax. Still not resolved. No timeline and now no responses from customer services. Disgusting... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
Geschreven door het bedrijf
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Place your order as usual
We take care of the import duties & VAT!
Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!
Contactgegevens
Mesterlodden 23, 2820, Gentofte, Denemarken
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.uk
4,1
Goed
481 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Company has never issued a refund
I ordered a pair of earrings and ended up needing to return them. I have never received a refund and it has been a month since they were received by the company.
16 juli 2025
Antwoord van Sif Jakobs Jewellery
Dear Samantha,
We are sorry to hear about the experience you had with us. We always strive to ensure our customers have a positive experience. Please contact us at online@sifjakobs.com and we will assist you further with this matter.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Haven’t received my order
Haven’t received my order, there was an internal error made by the Sif Jacob’s team relating to import tax.
Still not resolved.
No timeline and now no responses from customer services. Disgusting service.
Sif Jacob jewellery is my favourite brand but this appalling service will make me think twice about ordering again via the website. I’ll probably try another retailer who I have confidence about fixing problems swiftly.
29 augustus 2025
Antwoord van Sif Jakobs Jewellery
Dear Debbie,
We are sorry to hear about your experience. As we mentioned in our email, we do everything we can to ensure the delivery goes as smoothly as possible, and we apologize for the issue with your delivery. We always respond to our customers, but you contacted customer service during the weekend. That’s why we are replying to your email today. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Antwoord van Sif Jakobs Jewellery
Dear Valerie,
Thank you for your review.
We're happy to hear that you're satisfied. We look forward to assisting you again.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Ring purchase
The rings I ordered are lovely but I did originally purchased 3 but was subsequently told one was out of stock even though it was clearly available to begin with!
The delivery firm UPS were useless as I was told a 3 hour window in the morning so took morning off work and then was told it would now arrive during a 4 hour window in the afternoon. Not good
29 augustus 2025
Antwoord van Sif Jakobs Jewellery
Dear Debbie,
We are sorry to hear about your experience. Unfortunately, one of the rings was out of stock, which is why we were unable to send it. We apologise for the issue with UPS, we are of course doing everything we can to ensure that delivery goes as smoothly as possible. If any questions feel free to contact us.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Yummy ring!
Glad I traced your website. So many goodies. Just looove the ring. Looks well made. Fabulous statement ring. Fits to size. Quick delivery. Well packaged.
Would be amazing if you offered a slightly larger size.
14 augustus 2025
Not happy at all I received a pair of…
Not happy at all I received a pair of earrings on the 1st August return them the same day as didn’t look like the photo I have emailed SifJabkobs twice to see if they have received them I haven’t had a response from them not a happy customer
Have now been contacted and issued a refund thank you
31 juli 2025
Antwoord van Sif Jakobs Jewellery
Dear Susan,
We are sorry to hear about your experience, that’s of course not how it should be. We will contact you via email so we can resolve this and assist you. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Beautiful ring
Beautiful ring, first class services
Delivery very quick and great packaging.
Will be ordering again
25 juni 2025
Antwoord van Sif Jakobs Jewellery
Dear Zhang,
Thank you for your review. We are pleased to hear about your experience and satisfaction with us. We look forward to assisting you again.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
I was given a bracelet and it broke…
I was given a bracelet and it broke within a few months. The company then told us we could return it and they would send us a new one. We did this, only for us to be told the one I got given originally was out of stock. I was then told they would send us a voucher to order something different, they sent a voucher worth £63 when we spent £75 originally which makes no sense and is very unfair from an expensive jewellery brand. I then ordered a new necklace which is not like the pictures taken. The necklace is very very small and I have not been happy at all with this company.
22 mei 2025
Antwoord van Sif Jakobs Jewellery
Dear Grace,
We’re truly sorry to hear that you’re dissatisfied with your experience with us. A gift card for the amount of £63 has been sent to you, as this reflects the amount actually paid for the order. Since a discount code was used, we’re unable to issue a gift card for a higher value than the amount paid. We’re also sorry to hear that the design of the necklace did not meet your expectations. We do our utmost to ensure all jewellery measurements are clearly stated for our customers. If you have any further questions or concerns, please don’t hesitate to reach out to us at online@sifjakobs.com.
Wishing you a lovely day.
Kind regards,
Emilie from Sif Jakobs.
My order was so easy and a very quick…
My order was so easy and a very quick delivery.
My ring was so beautiful
27 mei 2025
Antwoord van Sif Jakobs Jewellery
Dear Mary,
Thank you for your kind message. We are happy to hear that you are satisfied with your order and with the piece of jewelry. We look forward to assisting you again. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Antwoord van Sif Jakobs Jewellery
Dear Lisa,
Thank you for your review. We are glad to hear about your experience and satisfaction. We look forward to assisting you again. Wishing you a great day. Kind regards,
Emilie from Sif Jakobs.
Pretty delicate high quality ring…
Pretty delicate high quality ring delivered promptly. Beautifully packaged. A special gift.
9 mei 2025
Antwoord van Sif Jakobs Jewellery
Dear Jacqueline,
Thank you for the review. We are happy to hear about your experience and your joy with the purchase and the jewelry. We look forward to assisting you again. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Stunning Jewellery
I purchased the Glorenza Cubic Zirconia Domed Hoop Pendant Necklace and matching Glorenza Piccolo Earrings as a gift for a milestone birthday. The recipient was absolutely thrilled with this beautiful and stunning piece of jewellery. It is simple, yet elegant and very eye catching, especially under lights. I would highly recommend it to anyone looking for something special. The company sent it out very quickly and well packaged.
9 mei 2025
Antwoord van Sif Jakobs Jewellery
Dear Eileen,
Thank you so much for sharing your experience. We are very happy to hear about the joy and excitement the jewelry brought. We look forward to assisting you again. Wishing you a lovely day.
Kind regards,
Emilie from Sif Jakobs.
Antwoord van Sif Jakobs Jewellery
Dear Marie,
We are happy to hear about your experience, and your satisfaction with us. We look forward to assisting you again another time. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Perfection
Absolutely beautiful wave ring , So pretty & delicate, Quality is impressive ,
Presentation of order is beyond amazing ! Makes it feel even more special ,
Ordering was seamless , Super Communication throughout ordering to delivery ( Extremely unfortunate we had the laziest DPD driver, parked outside, Left card to collect parcel out on the pavement , Furious !! But don’t want it to over shadow the rest of the experience)
Recommend this retailer 100% ,
Thank you
28 april 2025
Antwoord van Sif Jakobs Jewellery
Dear JC, thank you for sharing your experience. We’re delighted to hear about your joy and excitement regarding the ring, the quality, and your overall experience with us. We look forward to assisting you again in the future.
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Antwoord van Sif Jakobs Jewellery
Dear Harriet,
We’re glad to hear about your experience with us, and thank you for the kind words. We look forward to assisting you again in the future. Wishing you a lovely day.
Kind regards,
Emilie from Sif Jakobs.
Broke on day one...
Well, ring looked good but two of the pearls came off the first day of wearing. Hopefully I'll be able to post a much better review of their customer service. We shall see...
26 maart 2025
Antwoord van Sif Jakobs Jewellery
Dear Ivan,
We are very sorry to hear that you have had issues with the pearls on the ring. This is certainly not the experience we wish for our customers. We would love to assist you so you can have the best possible experience with the purchase. Please contact us directly via email so we can find a solution. We look forward to helping you and hopefully having the chance to improve your experience.
Thank you for your patience – we hope to hear from you soon.
Best regards,
Emilie from Sif Jakobs
The rings are as good as they looked
The rings are as good as they looked. They arrived promptly.
Thank you, I hope to purchase from you again in the future.
19 maart 2025
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