Sigma Sports - Letchworth Reviews 

Staff were very knowledgeable and had lots of relevant experience of the type of cycling that I do

Great service from Kristina at Letchworth Garden City very knowledgeable on products made buying a new bike easy and effortless from start to finish, would definitely recommend this place.

Fantastic experience buying my new Pinarello X7 from Caroline who was full of knowledge and sensible advice. A very enjoyable experience from start to finish. Cannot recommend highly enough 🙌🏼🚴🏼‍♂️👌🏼

Great service from Caroline helping me try a few sizes and advised on fit for a helmet and glasses that were good for me

I have just bought a new bike from Sigma Letchworth and I have to say the service I received was excellent. I received honest advice and Sam showed great patience with me, changing my mind almost daily. The pricing was certainly competetive too.

Very knowledgeable and friendly staff, Catelyn, that helped me pick out and fit many different shoe sizes and brands. Relaxed and friendly vibes all around, definitely coming back.

The whole experience of buying my bike with Sigma was perfect. They knew exactly what I needed when I went in unsure of what to get. Kristina was amazing with helping me get everything set up, fitting me to my bike and helping me sort all my accessories. Will 100% be a regular in the Letchworth store.

Giant back after it's first service at Sigma Sports Letchworth (but still in the safe hands of Eben). Really appreciate him taking me through what's been done (and also for not judging me for taking my bike in in such a state of disrepair - thank you for making her as good as knew!).

Alex Walker was brilliant from start to finish in helping me source the right bike and accessories. His knowledge and enthusiasm surpassed my expectations. I have recommended family to Alex to help them with their next bike upgrade. Thanks again Alex

Sigma sports always provide a great customer experience, regardless of what you are purchasing. Whether that’s measuring up for accurate frame size or sourcing non-stock items for finishing off your bike the way that works for you. I’ve been a customer for many years and will continue to recommend these guys. Special thanks to Alex in Letchworth for dealing with my impatience (nbd is always exciting).

I had a manufacturer defect in one of my almost new tyres during a ride 2 days before a cycling trip away. Nightmare. But… from an online customer services chat first thing the next day, to a phone call to the staff at Letchworth, the tyre was replaced with similar in stock (and fitted!) within a few hours. They even did a deal on the rear tyre to make them match. All sorted and back on the road. The staff were incredible, a good laugh and really wanted to help my situation to right the issue. I’ve ordered from sigma in the past and would choose to order from them as a priority in future based on this. Flawless. And thank you again.

Leon has been excellent, again

Generally I'm quite pleased with Sigma Sports, but with the most recent order I have been left a little disappointed. Appreciate there were delays the order, which i understand, but there should have been proactive updating from their side and not having me chase.

I wanted a pair of sports sunglasses and Caroline was very knowledgeable in advising me on the right pair for my purposes. I am very happy with my purchase and would definitely recommend Sigma Sports.

I had a problem with a bar bag I purchased 2 weeks ago and today was the first time I had had a chance to take it back.
I was not to sure if it was me or a fault with the bag as it won't stay attached to the bars. Kristina had a look and confirmed it was a fault with the bag and changed it for a different type. Nothing was an issue and she listened when I explained the problem before investigating the issue.
Great friendly service thank you.

Another first class experience at Sigma sports.
Shout out to Carolyn and Alex who were super helpful as always with their professional, efficient advice . Thank you!

Brilliant service. Staff are super friendly and super helpful. All are experts in their field, and the shop has a huge array of bikes and equipment for cyclists and triathletes (nothing over sold). Also a large and well equipped servicing department at the rear of the shop. Car parking and bike parking around The back. Coffee machine is due if you need a caffeine boost 😆. Great value and I will definitely use Sigma Sport online and Letchworth Garden City again. 11/10

First time we’ve been into the new shop and the team were outstanding.

So helpful and knowledgeable. Mended my son’s bike for him so he is super happy.

Thank you so much 😊

Truly Amazing Service and Expertise

I had a fantastic experience! The level of knowledge about cycling shoes and proper fitting was truly impressive. Carolyn helped me throughout the entire process — she was incredibly helpful, patient, and knowledgeable. Everyone I interacted with was friendly and welcoming, making the whole experience even better. Highly recommend.

Amazing advice on deciding on and purchasing padded cycling shorts and which ones to try, as well as specifics on how to be sure my cycling body position and seat height is correct - highly recommend chatting to Carolyn about anything you're unsure of about cycling, whether it's exercise or road bike related, I went in a bit hesitant about what I needed and came out feeling much more confident on how to improve my technique as well as having a perfect pair of shorts too! :D