Sigma Sports - Wilmslow Reviews 

I used Sigma Wilmslow’s excellent bike repair service after realising my DIY skills were never gonna fix my bottom bracket! From initial enquiry through to drop off, comms during the repair and pick up, the whole experience was excellent. During the repair Sigma identified a few other issues and outlined some essential and optional repairs, their costs (v reasonable) and added these. I didn’t feel pressured by pushy sales people or patronising / intimidating mechanics (as I have done before in other bike shops). Throughout they were friendly, professional and did an excellent job, at a very fair price. Thank you.

Ordered a pair of shoes online to collect in store, received email confirmation they were ready.
Arrived at the Wilmslow store, to be greeted by a young guy who was pleasant and extremely helpful, fitted new cleats to the shoes without being asked, and was happy to chat about cycling whilst I was trying them on .

Really friendly and helpful from Bobby and everyone in store. Couldn’t recommend them highly enough

Friendly staff (Lizzie) , well educated in the items for sale and patient enough to achieve the best option for the customer.

Great shop, helpful staff and a wide selection of all things cycling.

It is good to try clothing before you buy.

Helpful staff, very prepared for my booked visit with bike pre-built.

Very friendly and helpful staff

Really helpful and supportive.

Visiting your Wilmslow store to collect my order of shoes and speedplay cleats today 11/6/26 the offer of fitting made previously by Paul caused consternation as staff in shop hadn’t done before, but credit to Lizzy who simply got on with it and a short time later she’d finished and talked me through the adjustments that could be made. Great service Many thanks , Bruce

Had what I wanted in stock at the store. Very friendly staff. I've used Sigma mail order for many years but it's nice that I can now do click and collect from the new store which is a 30 minute ride from home.

The staff have always been. Courteous, polite, friendly and knowledgeable

Friendly welcoming staff

Great service and always really helpful in the shop

Friendly and knowledgeable staff who really put me at ease as I got used to clipless pedals for the first time, and tried on a swimming/triathlon friendly wetsuit in order to find the right size due to struggling to find an appropriate size online (as a heavy-chested and petite woman).

Had exactly what I needed. Items in the sale too so even better !!

The delivery was fast and efficient but the tracking link to the delivery company did not work 😊

We ordered 2 bikes, only to be told 2 weeks later that one of the bikes wasn't available from Trek, so we had to cancel the order and search for the same bike which we found £600 cheaper elsewhere. When I came to collect my bike there were slight scratches on the paint work. The bike wasn't correctly handed over, the tyres weren't holding thier pressure and the travel on the brakes is excessive. I phoned the shop and explained this and they offered to rectify, however we live 90 miles away..I have now booked the bike into a local Trek dealership to rectify. I also think the 10% deposit for my partner is trek helmet was not taken off the final invoice, however due the complications of cancelling her bike order we couldn't confirm this with the shop before we left. In conclusion not a good experience..