signalwire.com Reviews 6

I’ve been a SignalWire customer for 2 years, and they just suspended my account out of nowhere. I even have $20 credit in my account, yet they refuse to give any explanation or let me access my own account. Every support ticket I submit is closed without a single answer. The agent I dealt with was completely rude and unhelpful. This is unacceptable treatment—if you value your money and time, stay far away from SignalWire.

Nicholas, Justin, and Jon we're absolutely fantastic!

It felt like I was getting luxury support for free! I really appreciate their help and they did the most to help me with such a small issue.

Thank you guys!

Unprofessional and unacceptable onboarding experience.

I opened an account in December 2025 and it is still pending. There was no clear onboarding process, and even finding a way to contact support was unnecessarily difficult.

When support finally responded after 10 days, they asked for identification. I submitted the requested ID the same day and have received no response, no update, and no resolution since.

For a communications company, this level of silence is alarming. It reflects poor internal management and raises serious concerns about how they would support a business during real operational issues.

I do not recommend SignalWire to any business that needs reliability, accountability, or responsive support.

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The worst company ever. They are pathetic everything is pathetic and they make my blood boil. Terrible service and terrible customer service.

Verry Verry bad al a lot of ducoment to verify your account. don't try it