The BEST silk cap EVER! This is the top of the top product you could ever purchase for yourself and the health, shine and beautiful hair just simply using whenever you sleep all night, nap and even... Toon meer
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I bought a silk bonnet, ties and scrunchies for my wife for her birthday. She loves them and has used them every single day over the past month, and has told me every morning its one of the best gifts... Toon meer
For customers from the EU not recommended due to high customs fees that have to be paid on top of the high prices of the products. I had to pay nearly 17 Euros extra. Return from the EU have an add... Toon meer
Bedrijf heeft geantwoord
Not impressed. I was expecting better quality of the bonnet for what I paid. The inside that actually touches the hair is rough to the touch and i dont see that it helps to reduce fizz. The elastic... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SILKE London | The original 100% silk hair tools brand. We invent clever solutions that make having beautiful hair effortless, without damage.
Contactgegevens
PO Box 79849, N21 9GY, London, Verenigd Koninkrijk
- team@silkelondon.com
- silkelondon.com
3,9
Goed
127 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great service and communication is…
Great service and communication is faultless
15 juni 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Donna,
Thank you so much for your lovely review! We're thrilled to hear you were happy with our service and that communication was spot on - that's exactly what we aim for!
Kindest,
- The SILKE Team x
Silke London maintains status as top Silk head wrap leader
Silke London has grown over the many years I've been a customer. I love their blog tutorials and helpful hints. Their customer service has always been fantastic-- absolutely no problems at all. I love the Birthday incentive they added, making it easier to update our collection!
5 april 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Linda,
Thank you so much for your lovely review, and for your continued support over the years – it truly means the world to us!
We’re delighted to hear that you’ve enjoyed not only our SILKE Hair Wraps but also our blog tutorials and little extras we’ve introduced along the way. We’re especially glad the birthday treat has been a welcome addition – it’s our way of saying thank you for being such a valued part of our community. Here’s to many more years of great hair days!
Kindest,
- The SILKE Team x
The very best thing l have ever done for my Hair!…
The very best thing l have ever done for my hair is to wear my Silke Hair Wrap. My hair is soooo much better since lve been using it. It is soooo smooth , sooo silky & looks literally brand new each morning. I now have two. I can’t recommend them highly enough. If you want ‘brand new’ silky, glossy, smooth hair each time you wake up - ITS A MUST HAVE!!!
14 maart 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi HMC,
Thank you so much for your wonderful review! We're absolutely delighted to hear that your SILKE Hair Wrap has made such a difference to your hair. There’s nothing better than waking up to smooth, silky, and refreshed hair every morning, and we're so pleased you've found it to be a must-have in your routine. Enjoy your SILKE Hair Wraps, and thank you for recommending us!
Kindest,
- The SILKE Team x
Beautiful Colorful Scrunches …
Customer Service great and fast delivery. They hold up well and my thinning hair loves them. Plan to buy the green ones next. Love this company as I also have the hair caps that I wear at night.
14 februari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Susan,
Thank you so much for your kind words! We're thrilled to hear that you love our scrunchies and that they work well for your hair. It’s wonderful to know that our iconic Hair Wraps are also part of your routine—keeping your hair protected day and night!
Kindest,
- The SILKE Team x
For hair that is silky, use a SILKE
Verified buyer
I thought this was an expensive purchase but after using it for a few weeks, it’s by far one of the best things I’ve spent money on. I have straight-wavy - frizzy hair so I have to straighten it. I’d wake in the morning to a curled frizzy mess, not with this. My hair stays poker straight and I would say looks glossier the next morning too. I get hot in the night (might be an age thing) and my hair would get soaking wet. I wake now, with lovely hair, no matter how hot I have gotten through the night. Can’t recommend enough.
11 maart 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi NJW76,
Thank you so much for your wonderful review! We completely understand that investing in hair care can feel like a big decision, so we’re absolutely delighted to hear that your SILKE London Wrap has exceeded your expectations. It’s fantastic to know that it’s keeping your hair sleek, glossy, and frizz-free—even through those warmer nights! We truly appreciate your recommendation and are so pleased that your SILKE Wrap has become an essential part of your routine. Wishing you many more great hair days ahead!
Kindest,
- The SILKE Team x
Good quality
Beautiful hair bands. Good quality. I would love to see more pastel colours though.
5 maart 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Miss T Poulton,
Thank you so much for your lovely review! We're delighted to hear you're enjoying your SILKE Hair Ties and appreciate your feedback on introducing more pastel colours. We'll certainly pass your suggestion along to our design team—watch this space!
Kindest,
- The SILKE Team x
I recommend these products to everyone
I recommend these products to everyone. Since learning about the bonnets around 10 years ago I can shout about them enough. My go to presents are the hair bobbles they are super for Xmas stockings. Every girl should have a bonnet to sleep in.
24 februari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi there,
Thank you so much for your wonderful review! We're absolutely delighted that you love our products so much that you recommend them to everyone and even gift them as presents! Your enthusiastic recommendation means the world to us, and we truly appreciate you spreading the word. Every girl deserves the comfort and style of our hair wraps, and we're so grateful to be a part of your daily routine!
Kindest,
- The SILKE Team x
I love all the stuff!
I love all the stuff. The wrap is my go to to protect my hair whenever I'm traveling. It protects my hair from friction agains train or airplane seats. Leaving my hair clean and organized.
23 mei 2024
Review zonder uitnodiging
Antwoord van SILKE London
Hi Natalie,
Thank you so much for your wonderful review! It’s wonderful to hear that our wrap has become your trusted travel companion, keeping your hair protected and organised even on the move. Your feedback inspires us to continue creating products that truly make a difference in your daily routine.
We appreciate your support and look forward to being part of many more adventures with you!
Kindest,
- The SILKE Team x
Don't waste your money
The ”slippery” side of the silk is on the outside of the hair wrap and unfortunately it's not even as slippery as you expect. The product feels cheap. I’ve felt 100% silk before and this is definitely not the real thing.
Women are already being tricked enough into buying expensive products, don't waste your money
15 februari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Anna,
Thanks for sharing your experience, and we're sorry to hear you were disappointed with your purchase. Our customer service team hasn’t received any contact from you, or we would have loved the opportunity to assist you. We’ve now requested further information, as we’re unable to locate your order and would really like to help resolve this for you.
To clarify, at SILKE London, we use the highest quality silk available – 22 momme 6A mulberry grade 100% silk and have extensively tested our designs to ensure optimal hair protection and comfort. We've chosen to place the shiny side of the silk on the outside as it offers a beautiful, luxurious finish—because who doesn't want a little extra glam, even while you sleep? 😊
Rest assured, both sides of our premium silk are incredibly smooth and gentle, offering the same protective benefits to your hair by reducing friction, preventing damage, and maintaining moisture. The quality of the silk itself is what makes the difference, not which side faces your hair.
We hope this explanation helps! Please feel free to reach out if you have any further questions or concerns—we're always happy to help.
Kindest,
- The SILKE Team x
This was so disappointing
This was so disappointing. I bought one for me and my mum and they are fit for children, they are tiny. They were so expensive so I expected much better. Really misleading advertising and you need to adjust the sizing of your products.
13 februari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Caoimhe,
Thanks for sharing your experience, and we're sorry to hear you were disappointed with your purchase. Unfortunately, our customer service team hadn't heard from you previously, as we would have loved the chance to try our best to resolve this for you.
Our SILKE Hair Wraps have been designed and created for all hair types and head sizes with a secure yet comfortable elasticated fit, but we understand that fit can feel different for everyone. We never want our customers to feel misled, and we truly appreciate your feedback.
Please do reach out to us at team@silkelondon.com so we can assist you further—we’d love to make this right for you.
Kindest,
- The SILKE Team x
The silk bonnet arrived in beautiful…
The silk bonnet arrived in beautiful packaging. From the first night of use, I could see and feel the difference in my hair. It is very comfortable to wear I find I'm cooler at night due to not having my hair around my neck and shoulders. In the mornings my hair hardly needs brushing and I'm going longer between washes, On day 7 my hair still looking good
29 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Amanda,
Thank you so much for your wonderful review!
We're thrilled to hear that you're loving your SILKE Hair Wrap, and that it's making such a difference in your hair care routine. It’s amazing that you’re experiencing less frizz, easier styling, and have been able to increase the time times between washes!
We truly appreciate your support and hope you continue to enjoy the benefits of SILKE.
Kindest,
- The SILKE Team x
Silke London has transformed my life
Silke London has transformed my life! I'm using the hair wrap for about 5? years now. I have long thick curly hair and I wear it every night. It keep my hair tangle free, easier to 'shape' in the morning. My hair is prone to dryness and the wrap has It in much better condition. I even wear it when sunbathing!
25 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Maura,
Thank you so much for your lovely review!
We're absolutely thrilled to hear that your SILKE Hair Wrap has been such a game-changer for you over the past 5 years. Knowing that it keeps your beautiful, thick, curly hair tangle-free and helps maintain its health is exactly why we do what we do. It’s fantastic to hear it’s part of your daily routine – and even your sunbathing sessions!
Your kind words mean the world to us, and we’re so happy to be part of your hair care journey. If you ever have any questions or need anything, please let us know!
Kindest,
- The SILKE Team x
I ADORE my Silke!!!
I ADORE my Silke!!!! Truly a transformative piece in my hair routine - I wear it every night! Do yourself a favor and get yourself one, you will for sure notice a difference in your hair! It saves me so much time in the morning too - with a natural curl pattern and a hot sleeper, I used to wake up with wavy hair and flat to my head in the morning. Now - my blowouts last longer and I have less admin in the AM!!
My one qualm is my elastic has stretched a bit - but regardless I still wear it nightly for a beautiful head of hair in the morning!
*This is a completely honest review - no incentives, just true adoration for a great product!!
24 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Taylor,
Thank you so much for your glowing review! We’re beyond delighted to hear how much you adore your SILKE Hair Wrap and the incredible difference it’s made in your hair routine. From saving time in the morning to extending the life of your blowouts – it’s amazing to know how transformative it has been for you (especially as a hot sleeper with a natural curl pattern!).
Your kind words mean the world to us, and we’re thrilled to be part of your journey to gorgeous, effortless hair!
Kindest,
- The SILKE Team x
Silke London makes a great quality hair…
Silke London makes a great quality hair bonnet. The bonnet has protected my hair at night which makes it easy to style in the morning. Easy to order on the Silke London website. I love the colors of the Bonnet.
23 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Linda,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying your SILKE Hair Wrap, and that it’s making your haircare routine easier. Knowing that it’s protecting your hair and helping you style it effortlessly in the morning is exactly what we aim for!
We’re also glad you love our range of colours to choose from – we put a lot of thought into them, so it’s great to hear you appreciate them.
Kindest,
- The SILKE Team x
Large Silke scrunchies
I love this brand! They launched the large Scrunchies just before Xmas. I bought the green and brown ones and I haven’t stopped wearing them! They hold my hair up perfectly. No kinks in my hair. Great quality and amazing colours. Money well spent.
23 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Andry,
Thank you so much for your lovely feedback! We're thrilled to hear that you’re loving our new Large Scrunchies and that they hold your hair perfectly without leaving any kinks – that’s exactly what we aim for!
Thank you again for your support – we can’t wait to bring you more products you’ll love!
Kindest,
- The SILKE Team x
Just bad quality
I have many silk accessories. This isn't silk, the turban is too small to contain any amount of hair. Waste of money
13 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Katarzyna,
Thank you for sharing your feedback!
Unfortunately, our customer service team have not had any recent communication from you, so we are sorry to hear you feel this way about your purchase. We have sent a request for your order information, as the only order we found dates back to August 2023. At the time, we offered for your item to be returned and refunded, but the item was never returned.
We can confirm that our Hair Wraps are crafted from 100% pure mulberry silk, and we take great care in ensuring the highest quality materials are used. We strive to design products that fit a wide range of hair types, but we understand that personal preferences can vary.
If you would like further assistance or have any questions, please don't hesitate to reach out to our customer support team at team@silkelondon.com We're always here to help and ensure you have a positive experience with us.
Thank you again for your feedback.
Kindest,
The SILKE London Team X
Hohe Zollgebühren für Kauf aus Deutschland
Leider musste ich 30€ Zollgebühren für die Sendung zahlen.
Dann habe ich die Seidenhaube ausgepackt und bemerkt, dass die Haube viel zu klein gearbeitet ist. Die passt höchstens auf einen Kinderkopf und dann sind noch keine Haare untergebracht. Auch ist die raue Seite der Seite innen dh den gewünschten Effekt für die Haare könnte sie auch aus diesem Grund nicht haben.
Der Kundenservice hat mir den Preis für die Haube erstattet. So bleibe ich zumindest nicht auf allen Kosten sitzen. Die mitgelieferten Seidenscrunchies sind gut.
10 januari 2025
Review zonder uitnodiging
Antwoord van SILKE London
Hi Kristin,
Thanks for sharing your feedback. We are sorry to hear you were not completely satisfied with your experience on this occasion; however we are grateful that you reached out to us so we could find a solution as quickly as possible.
We take your feedback regarding the size and design very seriously and will use it to continue improving our products.
We hope your SILKE Hair Ties have been a useful addition to your haircare routine! If you have any further questions or concerns, please don’t hesitate to contact us.
Kindest,
- The SILKE Team x
I am not sure what to think.
I am not sure what to think.
I have had a silk hair wrap from silke london for a few days, however I have doubts about its quality. The company assures customers that their products have gone through many tests and are the best possible version, but still the slippery side of the silk is on the outside of the hair wrap. What is the point of this? I am not too happy with the product knowing that such a product has the best effect when the slippery part of the silk is on the inside.
I ordered products from silke london, through the Polish intermediary Zalando.
16 december 2024
Review zonder uitnodiging
Antwoord van SILKE London
Hi Julia,
Thank you for sharing your feedback.
We completely understand your concern and appreciate you giving us the opportunity to clarify. At SILKE London, we use the highest quality 22 momme 6A mulberry grade 100% silk and have extensively tested our designs to ensure optimal hair protection and comfort. We've chosen to place the shiny side of the silk on the outside as it offers a beautiful, luxurious finish—because who doesn't want a little extra glam, even while you sleep?
Rest assured, both sides of our premium silk are incredibly smooth and gentle, offering the same protective benefits to your hair by reducing friction, preventing damage, and maintaining moisture. The quality of the silk itself is what makes the difference, not which side faces your hair.
We hope this explanation helps! Please feel free to reach out if you have any further questions or concerns—we're always happy to help.
Warm regards,
The SILKE London Team
Spent £50 on a silk hat and it doesn't fit
Make sure you read the 1 star reviews, i think they are the real and truthful ones. Don't be duped by the 5 star ones like I was.
Spent £50 on a silk hat and it doesn't fit at all. It's like a child size. They won't accept returns. Either it's been sewn incorrectly or they do not cater for adult size heads but they don't tell you that. They just take your money and go silent. The inside of the hat is rough but the outside silky. Shouldn't it be the other way round?
I do not recommend this company. Expensive "silk" hats that don't fit adult size heads.
8 november 2024
Review zonder uitnodiging
Antwoord van SILKE London
Hi JL,
We’re sorry to hear that you’re not happy with your purchase. We haven’t received any direct communication from you, but we’ve already requested your contact details from Trustpilot so we can resolve this for you as quickly as possible.
We take quality very seriously, and we’d like to arrange for the return of the hat so we can inspect the measurements and ensure it meets our standards.
Thank you for bringing this to our attention, and we’re committed to making it right for you!
Kindest,
- The SILKE Team x
Have been using silk turban for 6 years…
Have been using silk turban for 6 years now🤗 Just a game changer for me 🥰 I have fine tends to frizz hair & this keeps it straight & shiny ❤️ If I don’t put it on I always regret it the following morning ❤️❤️
26 november 2024
Review zonder uitnodiging
Antwoord van SILKE London
Hi Elizabeth,
Thank you so much for your wonderful review and for being a loyal customer! It’s great to hear that your SILKE Hair Wrap has helped to keep your hair smooth and shiny!
Kindest,
- The SILKE Team x
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