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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had so much trouble trying to upload an order for an album - my computer just wasn't connecting with their servers for some reason. Thank fully SIM supprt staff are excellent and work hard to try... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Flawless service. Sent digital file from the US to the UK and the collector is super happy with the quality of the print and how it looks in his flat! Really appreciated the excellent range of dimensi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great Professional Album and Print suppliers for Professional photographer in the UK. Always love the service they provide. If you are in need for great quality albums prints and framing this is the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered my first album from SIM recently and delivered it to my client this week. They were blown away by the quality! Amanda talked me through every step of the album production - I had a few... Toon meer

Bedrijfsgegevens

  1. Fotoprintservice
  2. Boekbinder
  3. Huwelijksservice

Geschreven door het bedrijf

We’re the ultimate supplier of choice for professional photographers looking for the finest Books, Photo Albums and USB products. We only use premium materials and all our products are handmade in the UK. We stand behind every single creation and oversee even the smallest detail to ensure superb quality and finish.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
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1 ster

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Beoordeeld met 2 van de 5 sterren

Faulty USB sticks

Several times now I have ordered USB tins which look great, only to find the USB sticks are faulty. Sim have quickly replaced them on each occasion but this is not ideal.

9 november 2021
Logo SIM Imaging

Antwoord van SIM Imaging

Hi Adam

I'm sorry to hear you experienced an issue with your USB on your latest order and I'm pleased that your replacement made it to you swiftly. From what I can see on your account this does look like the only faulty USB that we've replaced for you this year but you're absolutely right this should not be the case and certainly not what we would expect for our USB's. Please rest assured we always look for the highest quality USB chips but should any unexpected issues occur we do always endeavour to rectify this quickly & efficiently for you.

If you do experience any problems at all or if you have any questions, please feel free to get in touch & we'd be more than happy to help.
Our email is info@simimaging.co.uk and our contact number is 01707 273747 if you need to contact us at all.

We look forward to working with you again soon.

Kind regards
The SIM Team

Beoordeeld met 5 van de 5 sterren

I have used Simlab and Sim Imaging for prints, albums and frames

I have used Simlab and Sim Imaging for many years because I believe them to be the best, the best quality and the best customer service. Nothing more to say.

8 november 2021
Logo SIM Imaging

Antwoord van SIM Imaging

Hi Ruth,

Thank you very much for your 5 star review. We're very pleased to hear that you are happy with our service & quality, we look forward to working with you again soon.

The SIM Team

Beoordeeld met 5 van de 5 sterren

My first time using their services…

My first time using their services to order a wedding guests book, although i made an error in the print, with one phone call it was rectified quickly and came on time for my clients. The guests book itself was great and their services was even better than i expected.

3 oktober 2021
Beoordeeld met 5 van de 5 sterren

Signing frame…

Ordered a signing frame for our wedding through Sim Imaging and the service was perfect. Good communication from them throughout. Also the product received was excellent quality and exactly as described. Would definitely recommend this company and will use again. Thanks!

24 september 2021
Beoordeeld met 2 van de 5 sterren

Have always loved Sim products

Have always loved Sim products. I am local so often collect to save on postage. Just begrudge now having to pay £1 extra each time I order prints when I never had to for the past 10 years.

20 augustus 2021
Logo SIM Imaging

Antwoord van SIM Imaging

Good morning Nevina,

Thanks for your review and I'm sorry to see you are unhappy about the £1 collection fee. As our reception was closed during the COVID period, delivery was the only option for print orders with our usual postage and packaging fee of £5.95+VAT via DPD. Our local customers are so important to us, and we know that after years of loyalty, having the ability to collect again and avoid the delivery costs was an important service we needed to resume. Unfortunately as our business has had to adapt to handle the challenges the pandemic has presented, we've have had to introduce a small fee in order to cover our costs with reopening reception and the packing included on our orders. In order to reduce this from impacting our clients as much as possible, we've made this fee as small as we can at £1 for SIMLAB orders. As we do not have any minimum order requirements, this covers any amount of prints from SIMLAB from 1 print to 1000 so you can consolidate your images to place larger orders with only the single fee of £1.

We pride ourselves on offering top quality products to earn our returning customers loyalty which I would hope our reviews would reflect upon. I know we've discussed this over the phone previously and that you've been a loyal customer of ours for many years. I hope this helps explain further and that you can understand our reasons behind these necessary changes.

We look forward to seeing you on your next visit. Keep well and stay safe,
Kind regards
The SIM Team

Beoordeeld met 5 van de 5 sterren

my suppliers for life

I have been using SIM Imaging for over 1 year and I have never had an issues.
The quality of work is amazing and their prices are fair.
I regularly purchase the personalized USB wooden boxes for my client's work. The feedback from my clients is always great too, the professional look is always impressive to them.

I would 100% recommend, SIM Imaging will be my suppliers for life.

17 augustus 2021
Beoordeeld met 5 van de 5 sterren

From Canada with love

Any print coming from Canada to the UK would have been astronomical in pricing of shipping. Ordering from you took all the guesswork and risk out of shipping overseas and potential for damage. The print was a gift for a friend in Leeds and she was beyond thrilled at the vibrant colours and quality of print.
Thank you for making it something special and the delivery was definitely fast! Thank you thank you thank you!

17 augustus 2021
Beoordeeld met 5 van de 5 sterren

Reliable and excellent quality

I have used this company for many years and just received my latest order of professional albums. As always the service was timely and the quality outstanding. A product to be proud of. Thank you Sim Imaging.

23 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer service

Great Customer service, very personal touch. The image and frame quality is amazing. I have seen the same quality elsewhere for double the price. I would recommend this company and it's products.

9 juli 2021
Review zonder uitnodiging

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