Simply Home Mirrors Reviews 

245
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What an amazing company Simply Home Mirrors are , definitely 5 🌟. I spoke to James at HO asking some questions before I made my choice of mirror . He was so very helpful and knowledgeable what a cred... Toon meer

Beoordeeld met 5 van de 5 sterren

We had our large mirror delivered by Jordan, a really pleasant and happy guy considering he had been on the road all day, we know this because we were tracking our delivery. He arrived at 8:30 in th... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a mirror and start to finish was so easy also with a good price. On the day of delivery I was still in hospital after surgery so contact with the office was made explaining my situation and as... Toon meer

Beoordeeld met 1 van de 5 sterren

Placed an order in August, received two emails delaying delivery. Still waiting delivery and it’s October. Requested a full refund several times via email and receive no response. Stay well clear!!! N... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Exclusive Affordable Furniture & Accessories For Your Home


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(245)

71 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Morden day internet thieves. Order never sent and no refund given.

I ordered a mirror from this company and was then contacted stating it was out of stock. I agreed to an alternative and we set a delivery date. The delivery was cancelled last minute by the company. They then gave me 5 additional dates when they assured me it would be delivered. The last date I was given was 27/5/23 where I was assured my senior management that my mirror will be with me that day and is worth the wait. On the day I heard nothing. I emailed the company and shortly afterwards received a call from someone claiming to be the delivery driver. They told me that the mirror is broken, they are very experienced in these types of damages and can hear that it is damaged so therefore there is no point delivering a faulty product. I have then emailed the company multiple times since (including the key word urgent) and have received no response. They have however found the time to update their Facebook page. As far as I’m concerned this is fraud. They accepted my money and appear to have had no intention to deliver my mirror. I have requested a full refund several times and have had no response. Avoid this company!

Update after the reply from Simply Home. At the time I posted this review I had not received a refund despite several requests for a refund. I then opened a case through my payment card and that is why I was refunded. I also at no point saw or received the item as you’ve stated so I have no idea if it was damaged as it was NEVER in my possession.

30 mei 2023
Review zonder uitnodiging
Logo Simply Home Mirrors

Antwoord van Simply Home Mirrors

Hi Liana, sorry we missed this one! We're not at all used to receiving 1* feedback and I believe this review must've been lost amongst all the other 5* reviews we're received from many happy customers. What I can say is we're deeply sorry that your experience wasn't the same as 99% of our highly valued customers. We'd been working with a supplier for these mirrors who turned out to be very unreliable. We've since stopped working with them. We then had the issues with the courier delivering the item and then when they did, damaging the item. Of course, when this happened, you where refunded straight away. I'd like to think given the explanation that you can see how we were let down by 3rd parties however you purchased the item from us, so we take full responsibility. Thanks for the review however you certainly where refunded for the faulty/damaged item received. We hope to see you again in the future where I can guarantee a much better experience.

Many Thanks,

Simply Home UK

Beoordeeld met 5 van de 5 sterren

Believe it or not I ordered around 6…

Believe it or not I ordered around 6 weeks ago and have not received my order as of yet due to my moving date being moved.

I can not thank Simply HomeUK enough!!! Their customer services and ability to remain so professional, yet understand has been truly amazing. I can’t wait to finally confirm a delivery date.

They have made a life long customer out of me. THANK YOU

7 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly rate this company love my…

Highly rate this company love my sideboard looks stunning and classy ! And the delivery driver Alan & Imani were excellent nothing was too much trouble ! So helpful And courteous! Will definitely use this company again couldn’t fault them ! Wendy Lewis

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Imani & Alan

Imani & Alan. Were great in communicating what time they would arrive with my delivery. Also took time to find my building which wasn’t easy as its a new build. They also explained how I should set up my item.

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply fabulous service !

I’d give 10 stars if I could.. what exceptional and superb service from the delivery drivers Michael and Omar! They were so professional from the word go and nothing was too much trouble. They loaded the cabinet into the house, took it out the packaging to make sure there was no damage and even took the rubbish away for us! You don’t usually come across nice chaps like these two but they were a credit to your business!

The cabinet itself is absolutely beautiful and looks stunning in our living room leaving such a statement!

Thanks so much again guys!

Rosemary and Jim from Worksop x

18 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful bedroom furniture kept well…

Beautiful bedroom furniture kept well informed on my delivery and plenty of time for the delivery Craig and Mark were absolutely brilliant carried the both pieces upstairs for me unpacked them put the the way I wanted them took all the rubbish downstairs to thank you guys you were both amazing

19 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful furniture

Beautiful furniture, just as described, delivery on time as advised, and 2 of the best drivers, very polite, and took extra care thankyou simply homes

19 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful Bedroom Furniture

Good communication from this company regarding delivery of my bedroom furniture, I ordered two chest of drawers and a dressing table, all delivered on time and perfect! The furniture is delivered assembled, just had to put crystal handles on, glad to say Craig & Mark carried up this heavy load and put furniture where i wanted in my room, great guys! I am absolutley delighted with it all, thank you so much!

22 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

At first i wasn't sure on the company…

At first i wasn't sure on the company as i never heard of it but after looking on their website i could see it was genuine but i was still nervous and worried about placing an order but the company reassured me it was genuine and i am so glad i placed my first order and i will be re ordering very soon

19 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

This company is amazing they have the most awesome and spectacular items.
They are so understandable and very good communications
The workers are so polite and lovely and place your items where you want them to go
Definitely purchase from here again and others should to recommend to everyone

25 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just simply superb!!!

Just simply superb! Was sceptical of ordering at first but i must say i need not of worried at all. Was informed from start to finish and updated on the actual delivery day of an approximate time for the delivery. The quality of my Mirrored dining table is great and the price was even better. Would highly recommend SimplyHomeUK to anyone wanting decent modern furniture for a good price. Delivery guy's were polite and professional! I would certainly order from SimplyHomeUK again for sure.

19 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

When looking at Simply Homes UK's website to decide which dressing table to choose I made the decision to go for the plain mirrored one although the white mirrored one looked beautiful too! From ordering, to delivery, they offer excellent customer service! I would order from this company again! It was delivered by two very helpful delivery guys and it came ready assembled! I am so happy with my beautiful dressing table! 🩷

19 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and delivery

Connor and Mason were really lovely and professional, called me about an hour before delivery to let me know what time they'd get to my house. Unpacked the item to make sure it wasn't damaged as well before they left. No complaints, thank you very much :)

21 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Haven’t unwrapped my delivery yet as…

Only just this minute been delivered so excited to unwrap it though but delivery was super fast and connor and the other delivery driver were so lovely professional polite and helpful thank you so much will defo buy again from you guys highly recommend

20 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant team of Connor and Mason

Brilliant team of Connor and Mason. They deliver the item on time and I received phone call from them 30 minutes before arrival. The gorgeous dressing table was repacked and checked. The item is in immaculate condition for a very handsome price. I cannot be happier with the delivery and the item. Thank you :) a++++ service and item.

20 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dressing table

Both Connor and Mason delivered my dressing table such nice lads and even carried it up my first flight of stairs which saved me a massive job great delivery service

20 april 2023
Review zonder uitnodiging

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