Simply Moving Reviews 

687
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TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

They damaged our front door, $1000, they scratched up our new floors and walls, they dented our fridge, they didn't have the equipment to move items so they said they would be back and never showed up... Toon meer

Beoordeeld met 1 van de 5 sterren

dishonest and non-professional at all. Disrespectful crew. They broke many of the items. My mahogany top dinner table- damaged- cracked for their negligence. The chairs were dragged all over until the... Toon meer

Beoordeeld met 1 van de 5 sterren

This company showed up late, overcharged what was quoted and caused damage to our home when moving our items out. They did not store our items in temperature controlled units as contracted to do so a... Toon meer

Beoordeeld met 1 van de 5 sterren

Hired Simply Moving to pack and move the contents of my apartment on 8/31/2021. Movers "packed" empty boxes (full of only packing paper), plus other large boxes filled with single small items (i.e... Toon meer

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TrustScore 1 uit 5

687 reviews

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(687)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

THEY WILL COME UNPREPARED AND YOU WILL PAY FOR IT

These guys talk a nice game, but they will come unprepared to your move, will always have a self-serving explanation for whatever they are doing incorrectly, you will have a stressful move, they will use your credit card to charge you whatever they want, they will not return your calls. They are dishonest. They charged me an additional $1,000 on my credit card without authorization. I worked with Rock.
DON'T GIVE THEM YOUR CREDIT CARD NUMBER !!

Problems:
1. They don't come prepared: They didn't bring the bubble wrap that I paid for, sent only 3 people when the job required 4 people, didn't bring anything to cover the wood floors even though we specifically discussed it in advance, they ran out of boxes, ran out of time and took unpacked stuff down the elevators onto the streets and packed there for hours.
2. They say they are experts in packing expensive things, but they are not: They didn't have any packing materials for expensive mirrors and paintings. They didn't cover the mirrors and paintings in any paper, just packed them directly into flat boxes which didn't even cover them in full. They packed the plasma TV in blanket and put it loosely into an old grungy box. And they charged me extra for this old grungy box because supposedly it was only "loaned" to me.
3. They love to charge your credit card: I called them four times after the move to discuss the number of blankets they will charge me -- because the furniture had to be left in blankets in storage. Extra blankets had to be used for everything because they didn't bring enough packing materials and we didn't have time to unwrap and return blankets. I think this is their way of making additional money. And then they just charged my credit card for an additional $1000 without any breakdown of the amount, including for keeping their grungy box for the TV (which I still don't know how much it cost me..). I called to resolve the matter, but they will keep lying and won't be reasonable.

Good things:
The three moving guys were nice and had good attitude and tried to do their best under the circumstances.

7 november 2016
Review zonder uitnodiging
Logo Simply Moving

Antwoord van Simply Moving

The charge was a deposit for our supplies and pads for which we pay a lot of money. We can not give you the pads for free, they cost more then your entire move. When you move out of your own storage whether you use us or not you can return the pads for a full refund.

Beoordeeld met 5 van de 5 sterren

Great Job!

Excellent moving experience. Crew was very professional and did a great job.

5 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

The guys were organized and efficient. The place I was moving to had very difficult spaces to work around. The guys moved furniture in that I never thought would fit.

4 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast, efficient, and affordable!

The movers were fast, hard-working, and took good care of my belongings. They worked with my tiny NYC elevator and low ceilings without a single complaint. I would use them again.

4 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Movers

Had an awesome experience with Simply Moving NY. The crew was prompt, courteous and, most of all, always had a smile. They worked tirelessly and got the job done quickly, paying close attention to wrapping furniture and bedding. Would definitely recommend them again. Ask for Nelson!

3 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service! Highly Recommend!

The movers were on time, early actually, fast, efficient, and got everything done! I asked them to take apart and put together my bed frame, and they did both things in less then an hour. They worked with me on price, and timing, and made sure that the date and time I selected was secure. The price was such a bargain for such great service!

3 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Calm and Organized

I had the flu the day of my move and wasn't nearly as prepared as I would have liked. The guys were fast, kind and took care of everything. It could have been a disaster, instead they were the best part of my moving experience. Worth every penny.

3 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Team!

The crew that I had was amazing .
They made my move a stress free move.

3 november 2016
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good service

The movers were fast and efficient, although they arrived 1 hours later than expected. They complained about an unexpected flight of stairs et some extra and started contesting the estimate although I had been told that it was a flat rate based on cubic meter and not the number of boxes or pieces. I chose the self packing steps, they were careful in packing the bed and furniture. Overall good experience, but never pleasant to feel like you need to renegotiate or bargain, or be forced to tip extra ...

2 november 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great service with safe and efficient moving

The move itself went really smooth and so did the booking. I recommend simply moving to anyone, they were quick and safe with all of my items.

The reason I give 4 stars instead of 5 is because on the phone during booking AND in an email chain I informed them that my apartment (where I was moving from) had 1 flight of stairs. When the movers came, the first words out of their mouth was "oh you have stairs? that is not included in the quote" so I immediately said that's not really my problem I have proof I told your company and showed him the email. They proceeded to tell me it would be $75 charge. So i gave them some cash (not 75$) to shut them up and keep the move going since I needed them to do the move or else I was screwed. But this was the one unprofessional thing that happened and is the only reason I did not give 5 stars. Sorry but it is not my issue if it is not in the quote when your company CONFIRMED in an email back to me that you knew about the stairs and all is good and confirmed.

2 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best moving service EVER!

Customer service from day 1 was personal, friendly and thorough. Changes to the details on my end were easily dealt with and their information was revised and supplied quickly. Moving crew were friendly, fast, professional and fun. I'd use this business for every move I make and recommend it to all I know.

1 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great moving company

We were so impressed with the movers! They were so nice and so helpful and did a great job.

1 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Extremely satisfied

I was extremely satisfied with Simply Moving. The movers were very friendly, quick, and efficient. Everything arrived in one piece. I would highly recommend Simply Moving.

1 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Complete professionals

The team sent to us to load a PackRat really knew their stuff! From the dismantling of furniture, to wrapping it for protection, these guys were real pros. The worked efficiently and packed the pod very skillfully. They were friendly and great to work with.

1 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

I had a great experience - movers were very kind and everything went very fast

31 oktober 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service!!

The Service was great! They arrived on a timely manner and worked fast but also very carefully. They were also really nice and even helped us move a few things into our car. Will definitely re-hire on a future occasion!

31 oktober 2016
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Slow and disorganized

We had 3 movers move us in a span of 8 hours from 4pm until 10pm. They scratched up our mirror and very expensive nightstand too. They were incredibly slow and disorganized, seemingly inexperienced.

30 oktober 2016
Review zonder uitnodiging

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