Sinnovator Reviews 

Easy to deal with and great products to choose from.

Straightforward company, fantastic product range, (they are a work of art) and always innovating or offering something different in the adult novelties market.

Customer centric and have not been disappointed yet! Products are well made as well as hand crafted. I have not had any issues or faults with the products - they do come with a card on how to perform your own product quality checks and product care.

The delivery can sometimes go awry!, but happens with any postal/courier service.

Product is great and exactly as described! They seem to use very good quality moulds that ensure their products are well defined and appear just as shown on their listings. Delivery was fast and showed up way before the estimated time frame. Neatly packed too. Whole process was amazing!

I loved the toys. They were amazing and I definitely will trying out more of your products very soon.

The expierience i had was absolutly great. Can you get me some more toys of this Brand? I will take every toy of this Brand i can get

Sinnovator makes great products and always delivers on quality and creativity! I have only gotten a few of their products and they are easily my favs. Their quality holds up, shipping times are all reasonable for the distance, and I've never needed to reach out about an issue.

Can't wait for the days where I can afford to support them more and enjoy their fantastic variety of products and experiences.

I live in the USA, and the products arrived surprisingly fast and performed admirably.

The replacement model is not as sturdy as the older ones, but it does seem to hold up well under use so far.

Brilliant pre sales advice, super quick delivery and excellent quality product. Largest depth trainer, perfect structure and design. Will absolutely buy more products, infact can't imagine buying from anywhere else from now on!
Jae x

Shipping is super fast, even from overseas. Customer service is friendly, but clearly AI, which feels insulting. I had an issue with an order, and got a gift card, so I've now gotten multiple toys from this company. Quality is inconsistent- toys arrive dusty, my two orders have both been missing things. Trim on silicone is often messy. Surprisingly shoddy quality considering the way they talk about their toys and quality on their site. This, paired with the fact that they use AI for their correspondence makes me question how much effort is actually put into the company. There is an attention to detail missing. I would not pay full price for an item from this site and frankly, am not sure if their quality is trustworthy.

A good communication, quick delivery, I got an additional item as a bonus. You also get a discount on your first order.

Absolutely great quality products, with fast and reliable delivery services.

I absolutly do not know what is up with their support team, from all of these reviews, what I have seen online and their Contact Us page they seem to be responsive and quick,
yet after an email, and A WEEK LATER a filled out conact form, nothing. Radio Silence.
I have shipping/adress issues and cannot place the order, and I had a question about the color of a toy, yet neither of my questions are answered. I'm really disappointed, seeing as they make gorgeous looking toys...

Excellent products and costumer service, I needed help between Christmas Eve and new year's Eve, so no easy time but they did great.
Everything was beyond my expectations.
Trustful company, professional, understanding and helpful costumer service, Can't recommend enough!

The site was comprehensive and easy to use. I needed to make an amendment to my order on short notice, and I was promptly responded to. My only complaint would be that the order number tracker does not work, but there's a way around this so it's fine. Excellent service.

Fantastic company with stellar online help and glorious products. I had some specific questions prior to ordering (yet more custom fun toys) today, discovered an actual amazing human available on the chat function, who checked warehouse stock for me and was super helpful, massive shout out to the amazing Violet!
Can't wait for my order to arrive :-)

Responds well and makes quality, lasting products.

Great customer service. I was missing a bottle of lube in my package, I contacted them and they immediately had one sent out to me with no hassle.

Awesome product and more awesome customer service 👌

Sinnovator makes amazing products that work really well. Their innovation is great and are very responsive to customer requests and feedback. Overall a top notch experience and I will certainly do business with them again and again.