Not sure what happened for the previous reviews to be so negative. Ordered a new deck on Thursday and it arrived safely packaged via FedEx on the Monday morning with a handful of free stickers, which... Toon meer
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I still can not believe it, I bought a jacket from this store online one month ago, I did not receive it until now, I email and called them three times, no one responded to me, no one. I have never ha... Toon meer
Bedrijf heeft geantwoord
In all of my years skateboarding, I've never been to a shop that puts so much effort into keeping new skaters keen, the older skaters coming back and supplying a huge variety of good skateboarding b... Toon meer
One month after the order still not receive my parcel (order paid with credit card) write many mail to ask for a valid tracking number to see where is my order (probably lost) and nobody answer. First... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Westwood store: Seafront Store:
Contactgegevens
Unit 4a Westwood Business Park, Strasbourg Street, CT94JJ, Margate, Verenigd Koninkrijk
- 01843298238
- info@skatepharm.co.uk
- skatepharm.co.uk
2,8
Gemiddeld
123 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Gold wheels
great product, great special offer, dispatched quickly and came with a free magazine
12 mei 2018
Review zonder uitnodiging
Great guys and probably the best stock…
Great guys and probably the best stock of skate gear and clothing in the Uk. Will be shopping with Skate Pharm again soon.
9 mei 2018
Review zonder uitnodiging
I ordered my t-shirt a week ago and…
I ordered my t-shirt a week ago and paid for next day delivery which hasn't turned up.
I emailed for an update and still haven't had any response. Bit disappointed as I'm trying to support a local business..
25 april 2018
Review zonder uitnodiging
Antwoord van Skate Pharm
Thanks for your support, we received no e-mail from you regarding your item, hence no response.
The listing for the item clearly states that this a pre-order item not due in stock for another 2 1/2 weeks.
"THIS IS A PRE-ORDER ITEM, NEXT DELIVERY IS DUE BY 15th MAY, WE WILL UPDATE YOU WITH EXACT DELIVERY DATE AND YOUR ITEM WILL BE SHIPPED AS SOON AS OUR STOCK ARRIVES."
As stated you will be advised closer the date of exact delivery time, we are actually expecting these ones to be early.
Hoping someone can help me
I still can not believe it, I bought a jacket from this store online one month ago, I did not receive it until now, I email and called them three times, no one responded to me, no one. I have never had a shopping experience like this. Please somebody tells me what can I do in this situation.
15 april 2018
Review zonder uitnodiging
Antwoord van Skate Pharm
You're probably calling in the middle of the night or something? The shop is open 6 days a week. We will look into your order and get back to you.
UPDATE - Item refunded due to international shipping delay/loss (suspected held in customs)
Never received my order
3 april 2018
Review zonder uitnodiging
Antwoord van Skate Pharm
We were unaware of any issue with your order. We will look into it and refund/replace as necessary.
Great skateshop
28 maart 2018
Review zonder uitnodiging
Always good service
Always good service. Got to support local UK skate shops and brands
27 maart 2018
Review zonder uitnodiging
Always a pleasure with skate pharm
Always a pleasure with skate pharm, quick delivery and mad prices.
27 maart 2018
Review zonder uitnodiging
No worries shopping with this SOS.
27 maart 2018
Review zonder uitnodiging
A proper skate shop
A proper skate shop. Always great, either in store or online.
20 maart 2018
Review zonder uitnodiging
Long ship time
It did take over a month for our order to arrive to the US so prepare for that delay when you order. Customer service was responsive and order was received.
11 maart 2018
Review zonder uitnodiging
Antwoord van Skate Pharm
Item was delayed due to excessive snowfall in the UK which was completely out of our hands. Unfortunately with have little control over our countries inability to cope with adverse weather conditions.
Normal delivery time to the States is 7-14 days.
It has some of the cheapest clothing I…
It has some of the cheapest clothing I have seen.... It also does a lot of brands I love but can't find anywhere else.
2 maart 2018
Review zonder uitnodiging
Great website and delivery service
Great website and delivery service. Thanks 🤘🏻
25 februari 2018
Review zonder uitnodiging
RADICAL VENDORS OF SHRED
RADICAL VENDORS OF SHRED. THE REAL DEAL
23 februari 2018
Review zonder uitnodiging
Just silence...
I ordered a wolf cap and since its silence. I've tried to contact but no answers. I have stepped up this by contacting the seller through paypal and I have not received an answer yet. Now I leave the case to paypal. I saw that not until early July I can get the money back if nothing happens from the seller.
15 februari 2018
Review zonder uitnodiging
Antwoord van Skate Pharm
Apologies if we missed your e-mail. We have just issued the paypal refund for the missing item. Sorry again for the issue we handle all queries as quickly as possible.
best skateshop
12 februari 2018
Review zonder uitnodiging
Needs work
Communication was great once I emailed but no receipt was sent out after purchase online. Was longer than it should’ve been to ship out and once I received the package it looked like it was from a shoddy poor seller from ebay but not from a online store you'd think to expect. Business needs work
8 februari 2018
Review zonder uitnodiging
Antwoord van Skate Pharm
Thanks for your feedback, we will take your criticism on board. We recycle all our card and packaging wherever possible for environmental reasons. We've never had a board damaged in transit international or otherwise so I'd say our packaging is more than sufficient if not always pretty!
Our UK deliveries receive auto tracking notifications via e-mail and SMS, something we have been looking to add for our international customers.
We have had issues with some of the international couriers we've used in terms of missing collections and late deliveries but have now moved to a new international freight handling service which should make our international deliveries quicker and also cheaper.
Thanks again for your custom and we appreciate your feedback.
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