THANK YOU so much to the customer service team at Skin Pharmacy!! I missed a delivery of my favourite Skin Ceuticals products that I really needed. You could not have been more helpful in making sur... Toon meer
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Lees wat reviewers zeggen
Do not order from this company I ordered a product over £100 did not arrive tried several times to track item supposedly sent by Royal Mail left messages no one actually called me back then when I di... Toon meer
I had quite an unusual request with a tight turnaround time which the Skin Pharmacy were able to help with and execute perfectly. Thanks so much for your help and being able to facilitate my order - v... Toon meer
My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Authorised Stockist of Medical-Grade Skincare from Trusted Brands.
Contactgegevens
32 Devonshire Place, W1G 6JL, London, Verenigd Koninkrijk
- 020 3070 3833
- hello@skinpharmacy.com
- skinpharmacy.co.uk
4,2
Goed
233 reviews
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Excellent customer service
I ordered an Alumier MD vitamin rich serum and the pump was faulty so I was unable to use the product, I contacted skin pharmacy and received excellent customer service and a replacement product next day.
23 maart 2023
Excellent
Very happy with the service received. Arrived within 2 days and a great product. Very happy 😊
23 maart 2023
I am giving the company 5* for sure
I am giving the company 5* for sure. I have reached out to the company in advance and asked about international delivery to Hong Kong. My email was answered very promptly. After placing an order it took quite a few days to get the order shipped, after enquiring further I was made aware that my parcel got stuck with Royal Mail as we do not have postcodes in HK (RM should know that). I got anxious. It was my first order. Mahmoud reassured me that the order would be shipped by another service provider as soon as RM sent it back. Once order was posted by UPS I received it in 48h! The reason why I am giving 5* is that things always go wrong with couriers, we know that. It is important how the company acts when things go wrong. Not when they are perfect. I will definitely return to place more orders in the future.
22 maart 2023
Excellent service
Excellent service, speedy delivery at great prices, beautifully packaged. Wouldn’t use anywhere else for my Zo Obagi products highly recommend skin pharmacy.
1 maart 2023
Products are great
Products are great. I needed a change in products as my skin felt dull and dry. A few weeks after I started using the products my skin felt and looked more hydrated and radiant. I will be putting in an order this week for even more products.
29 december 2022
Excellent customer service
Excellent customer service. Service was very personalized and extremely accommodating
23 februari 2023
I purchased many times from this…
I purchased many times from this company, and I am very happy. Good communication, fast delivery, and the whole team are great ! Thank you ! I recommend this company to everyone !
2 februari 2023
Excellent Service!
27 januari 2023
Amazing service even when there was a…
Amazing service even when there was a hiccup with postage
27 januari 2023
The wrong creams were sent and I had to…
The wrong creams were sent and I had to send them back which was very inconvenient. No apology given either.
24 januari 2023
My go to Skin pharmacy
My go to Skin pharmacy always great service and communication and reasonably priced in comparison to other Skin pharmacies. Thank you
25 januari 2023
Great service and fast shipping.
4 februari 2023
Everything was excellent as always!
2 februari 2023
Excellent service
Excellent service, very professional and quick! I purchased the SkinBetter Science products and they are totally with it!
27 november 2022
Great service
Great service, were very accommodating when I needed a faster delivery. Highly recommended.
1 januari 2023
Excellent service from Mahmoud the skin…
Excellent service from Mahmoud the skin consultant every time
20 december 2022
The best experience
Yasmin advised me upon my pictures a fabulous routine that I couldn’t be happier with. She has understood my skin and given me a wonderful routine!
1 december 2022
Efficient service
Efficient service, always providing what you need at the right time.
5 december 2022
Fab company to deal with.
Fab company to deal with.. Super competitive pricing and very fast efficient service.. would highly recommend x
3 december 2022
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