Skinwallet Reviews 3.446

TrustScore 3 uit 5

2,9

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Beoordeeld met 3 van de 5 sterren

Pieniądze dotarły aczkolwiek dopiero po 3 dniach. Myśle, że nie powinno się zamieszczać info o wypłacie środków w ciągu 24 godzin jeśli czas oczekiwania jest za zwyczaj dużo dłuższy (patrząc na swój p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scammed me out of a nice pair of King Snake gloves GG. Unable to withdraw the money and then you get a "inactive fee" which drains the money on your account by a percentage until it's gone.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can't thank support team members, Harry and Interstellar, enough for their outstanding assistance! After a tough situation where I nearly lost half of my funds on the site, their team stepped in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I've already done transacation with this site and it went smooth, i waited 6 hours for my wihtdrawal and was amazed. But now I'm waiting almost 24 hours and still hasnt received money. It's 10 times... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. Financieel adviseur

Over Skinwallet

Geschreven door het bedrijf

Skinwallet

A publically traded company providing a range of online services for game-related digital goods trade.

SW Instant is your go-to quick skin deposit website with a range of payout options. Sell your CS:GO skins, Dota 2 cosmetic items and Team Fortress 2 items instantly for real cash, all in a secure and professional flow.

SW Market is a two-way marketplace for your most urgent digital good trading needs. Sell your skins and items in several steps or buy them from other users with great prices. Top up your balance easily or pay out your trade earnings with a wide range of methods, including 0% fee gift cards!

Skinwallet is also open to integrations and you can find both skin deals and gift cards in a range of other services online. We aim to facilitate getting money for skins or turning them into other profits.

SKINWALLET MARKET SKINWALLET INSTANT JOIN SW COMMUNITY

Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

I got the money after 4 days or so

I got the money after 4 days or so but I had to make a support ticket for it to arrive. Idk if I would of had to wait longer if I didnt.

30 december 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello Rob,

Happy to hear you still got your funds! Sorry for any inconvenience that you may have had.

Beoordeeld met 2 van de 5 sterren

skinwallet user review

they certainly try to run a honest, and functioning business, but for whatever reason they constantly (atleast in my case) give me issues on every basis of using their platform.
The biggest issue is the payout function, right now payouts are completely impossible and it's been like that for the past couple weeks. which sucks because I need the 850€ I have on their platform. But it might aswell not exist because I can't reach it.
my tip is go use skinport, they have better everything.

1 januari 2024
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Samuel,

Thank you for sharing your feedback. We apologize for the issues you've faced, especially with payouts. We're pleased to inform you that we have recently processed all pending payouts, including yours. We understand how vital these funds are to you and appreciate your patience during this period.

We are committed to improving our platform and ensuring a smoother experience for our users. If you have further concerns or need assistance, please reach out to our support team.

Beoordeeld met 3 van de 5 sterren

Been about 19 hrs and still no payout…

Been about 19 hrs and still no payout received on my paypal. I'll wait till the 24 hrs, but I've already sent an email to support since I was getting worried and haven't received a word back. I was hoping this was going to be quick like it said and be within 2-24 hrs.

Update 12/30/23 - Got my payout at 11am this morning.

27 december 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Jurb,

You should receive your funds within the next 24-48 hours, we are sorry for the wait and inconvenience.

Beoordeeld met 1 van de 5 sterren

Did a withdraw of my money

Did a withdraw of my money, and after 20 days haven't received. Emailed support about it and haven't had an answer.

17 november 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello Vilku,

Please contact us through Skinwallet.com we do not provide mail support anymore.

Will make sure to get you your funds!

Beoordeeld met 5 van de 5 sterren

Payout to PayPal

Very nice and easy, for sure I will use the site in the future 😀

23 december 2023
Logo Skinwallet

Antwoord van Skinwallet

Hey!

Glad to see you enjoyed our services! See you next time and thank you for the review!

Beoordeeld met 4 van de 5 sterren

Payout

Took longer than expected but payout still went through.

18 december 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello,

Glad to hear you received your funds! Sorry for the longer wait and and inconvenience.

Beoordeeld met 3 van de 5 sterren

Been over 3 days and still waiting on…

Been over 3 days and still waiting on payout for skin.

“Expected payout time between 2-24hrs (avg. 6)”. lol that is a lie.

I asked for them to send me my skin back, seeing as “instant” is actually nowhere close to truthful.
Nope.
I asked for a timeframe for when payouts would resume and I would get paid.
Nope.

I will never use SkinWallet ever again, and will steer everyone I know away from this service as well.

If you are having issues with payout, or trying to create a better system, that’s great, but don’t continue to set expectations for payout timeframes you cannot achieve!!

I agreed to sell my skin for nearly HALF its actual value because I was expecting an “””INSTANT””” payout, and that was fine if it was actually instant. But I could’ve sold my skin for its full value by now, but instead I got screwed by skinwallet.

Super frustrating. DO NOT use this service if you’re reading this.

Post resolution edit: PayPal transfer went through and customer service was quick to help which is awesome. Still think should adjust verbiage on site to set proper expectations. Changing to 3 stars for really good customer service response.

19 december 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We're truly sorry for the delay in your payout and any inconvenience this has caused. We understand the importance of meeting our promised payout times and regret that we've fallen short in this instance.

We appreciate your honest feedback and are looking into your case as a priority. Please provide your transaction ID so we can address this directly.

Again, our apologies for the frustration this has caused. We're committed to resolving this quickly for you.

Beoordeeld met 3 van de 5 sterren

3 days im waiting on a payout of my…

update on my case: I have to be honest even tho i was disappointed by the delivery time of my funds i got them in full so the website is legit if u don't mind waiting for the money. I was stressed out so i said what i said and i leave it down there so people can have an idea.

3 days im waiting on a payout of my cash out , i did a cash out of my skins on the 12/18/2023 at 6.41PM Est
Today its the 21 and no money, chat support is everyday same conversation, we cant guarantee a payout; our payment provider run into some problems, i don't care the moment u accepted the skins and your website states a guaranteed payout from 2-24h and says 6h average u should make sure that happens.

17 december 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Ucradex,

We sincerely apologize for the delay in your payout and the frustration this has caused you. It's clear that the service you've received has not aligned with the expectations we've set, and for that, we are truly sorry.

We understand that you're in a position where the explanations provided by our chat support, while meant to inform, do not resolve the core issue of the delayed payment. We take full responsibility for any discrepancies between our stated payout times and the experience you've had.

We are actively working to get your payment sent out, you'll receive it within the next 36 hours.

Beoordeeld met 3 van de 5 sterren

Well this is my third time that I’ve…

Well this is my third time that I’ve been told 24 hours and now it’s been 3 days got a different answer from support every time I’m starting to get worried

13 december 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Ryan,

If you haven't received your funds please contact on-site support through skinwallet.com.

Beoordeeld met 3 van de 5 sterren

It’s been 48 hours and nothing

It’s been 48 hours and nothing. Honestly when I see 24 hours I sort of expect that give or take a few hours but it’s quite frustrating. I was then told could be up to 72 hours. I’m rather irritated by this because I don’t like trusting PayPal at the best of times.

The support team got back to me quickly so no fault there but the automated system or approval team really need to step their game up or hire more people

15 december 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Jamie,

You will receive this today! Sorry for the wait and inconvenience.

We are in the works of making a new system, this should be done within the next 1-2 months.

Beoordeeld met 4 van de 5 sterren

The cashout took a bit longer than they…

The cashout took a bit longer than they say on the website. The Money still came so imma use this site again. Recommended

5 december 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello,

Thank you for your review! Glad to hear you had a good experience and will be using our site again!

Beoordeeld met 1 van de 5 sterren

I've been waiting a week

I've been waiting a week, the website says that the money has been sent, but it's not there. and it looks like it won’t happen, support is silent, I wrote several letters and silence. I don’t recommend it to anyone at all!

5 december 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello Frey,

Have you made sure to contact us through on-site support? We do not offer mail support anymore.

You can contact us through skinwallet.com

Beoordeeld met 1 van de 5 sterren
Logo Skinwallet

Antwoord van Skinwallet

Hello Dominik,

We sent all the payouts yesterday, if you haven't received yours please contact our support through Skinwallet.com and provide us with your transaction ID.

Beoordeeld met 1 van de 5 sterren

4 days till i received the payment

it has been more than 24 hours and i still have not received my payout. each time i contact customer support i reach out for a real agent since i wouldnt wanna be talking to a bot yet still i dont even know if the real agent is a bot or not. They reply with the same message when i ask about my payouts not being received which is "we ran into some backend difficulties, you'll receive them as soon as possible". Scammers nothing else.

Edit: I received the money after 4 days from payout date.

5 december 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello AY,

Our process times are 24-48 hours. Skinwallet support has real agents, you've probably talked to one.

You should receive your funds within the next 12 hours!

Beoordeeld met 3 van de 5 sterren

Honest

Honest? Ok for an 'instant cash' and avg time of 6h I need to point out that over 96h is not even close and in that time I would sell them at normal price... I just hope it was one time issue as they've been convincing me though out these past days.
At least that's a way to ez cashout maybe just not always as fast as advertised.

29 november 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Radek,

Our normal payout times are within 48 hours, on rare occasions this may have a slight delay.

We are sorry if this happened and we apologize for the inconvenience.

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