Skinwallet Reviews 3.446

TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Pieniądze dotarły aczkolwiek dopiero po 3 dniach. Myśle, że nie powinno się zamieszczać info o wypłacie środków w ciągu 24 godzin jeśli czas oczekiwania jest za zwyczaj dużo dłuższy (patrząc na swój p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scammed me out of a nice pair of King Snake gloves GG. Unable to withdraw the money and then you get a "inactive fee" which drains the money on your account by a percentage until it's gone.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can't thank support team members, Harry and Interstellar, enough for their outstanding assistance! After a tough situation where I nearly lost half of my funds on the site, their team stepped in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I've already done transacation with this site and it went smooth, i waited 6 hours for my wihtdrawal and was amazed. But now I'm waiting almost 24 hours and still hasnt received money. It's 10 times... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. Financieel adviseur

Over Skinwallet

Geschreven door het bedrijf

Skinwallet

A publically traded company providing a range of online services for game-related digital goods trade.

SW Instant is your go-to quick skin deposit website with a range of payout options. Sell your CS:GO skins, Dota 2 cosmetic items and Team Fortress 2 items instantly for real cash, all in a secure and professional flow.

SW Market is a two-way marketplace for your most urgent digital good trading needs. Sell your skins and items in several steps or buy them from other users with great prices. Top up your balance easily or pay out your trade earnings with a wide range of methods, including 0% fee gift cards!

Skinwallet is also open to integrations and you can find both skin deals and gift cards in a range of other services online. We aim to facilitate getting money for skins or turning them into other profits.

SKINWALLET MARKET SKINWALLET INSTANT JOIN SW COMMUNITY

Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

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Beoordeeld met 1 van de 5 sterren

Po wpłaceniu skina za 50USD i…

Po wpłaceniu skina za 50USD i zaakceptowaniu trade oferty, pieniądze nie wpłynęły do depozytu i strona wyrzuciła wiadomość jakoby trade offer mial byc odrzucony.

29 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Flipek,

We're truly sorry for the inconvenience you've encountered. We understand how crucial it is for you that all transactions are processed correctly.

Please provide us with the details of the transaction, and we will investigate it thoroughly. If you haven't done so already, please reach out to our support team, and we will work to resolve this issue as quickly as possible.

Beoordeeld met 1 van de 5 sterren

I have a problem with my payout of paypal

I have a problem with my payout of funds to my Paypal account. The transaction status are complete. although i haven´t receive my payment in paypal and it was refused. What Do I have to do? What is the procedure?

13 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello BNK,

We're truly sorry to hear about the inconvenience you're facing with the PayPal payout. Occasionally, there can be delays or issues due to various reasons such as PayPal restrictions, verification processes, or technical glitches.

Firstly, please double-check your PayPal email and account to ensure there haven't been any oversights. If the payment was refused, there could be an issue either on our end or with your PayPal account.

Reach out to our customer support with details of the transaction, including any reference numbers or transaction IDs. This will help us trace the payment and understand the root of the problem.

We appreciate your patience, and rest assured, we'll do everything we can to resolve this matter as swiftly as possible. Your satisfaction is our top priority.

Beoordeeld met 2 van de 5 sterren

I got my money after a week

I got my money after a week

2 Star rating because they say it'll take 24 hours for depositing the money
I also had a review up but they took it down after I got paid. Stop the false advertising on payout time

11 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello Jayden,

We are sorry for the payout wait time, this now get done within 24-48 hours. Could you provide me with your transaction ID so i can check to see what exactly happened?

Beoordeeld met 1 van de 5 sterren

Jest mi niezmiernie miło napisać tę recenzję i pragnę

Jest mi niezmiernie miło napisać tę recenzję i pragnę serdecznie podziękować. Chciałbym podziękować osobie z mojego zdjęcia profilowego za doskonałe wsparcie w pomaganiu

17 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Brad,

We're glad to hear you had a positive experience with our support. We noticed you left us a one-star review. If this was an oversight or if there's anything else you'd like to share, we'd appreciate it if you could update your rating to reflect your experience. A 5-star review would mean a lot to us and help others get to know our commitment to quality service. Thank you for considering!

Beoordeeld met 5 van de 5 sterren

Money

I like money

11 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Same, thank you for using our service!

Beoordeeld met 2 van de 5 sterren

Bad prices

Bad prices, took way much more than 24hours as said

13 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We apologize for the inconvenience you've faced with our pricing and processing times. Your feedback is important to us, and we appreciate your input.

Our payouts get sent out daily and we offer one of the best prices on the market.

Beoordeeld met 1 van de 5 sterren

Delayed payout

Delayed payout
This service isn't instant, I don't recommend there support is bad too.

11 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We apologize for the delay in your payout and for any inconvenience you've faced. Your feedback is important, and we take this matter seriously.

We understand that you expected an instant service, and we're actively working to improve processing times. We also apologize if you had a negative experience with our support team. I would like to know more about this, please contact our on-site support.

Beoordeeld met 1 van de 5 sterren

still haven't received payout

still haven't received payout, bad service

13 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We apologize for the delay you've experienced in receiving your payout. Your feedback is important to us, and we understand your frustration.

We do process payouts daily, and if you haven't received yours, we recommend that you contact our support team. They will be able to investigate the matter and assist you in resolving it promptly.

Beoordeeld met 3 van de 5 sterren

Generally a good website

I used the instant option, okay the prices are understated (about 50% of the market value of steam). I read in the terms and conditions that they process transfers up to 24hrs, I only received the transfer on Wednesday after 3 working days where I completed the exchange transaction over the weekend. So the instant option is highly overrated.

11 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello Multi,

Thank you for your feedback and for using our platform. We appreciate your input, and it's valuable in helping us improve our services.

We understand your concern regarding the processing time, and we apologize for any inconvenience caused by the delay in receiving your transfer. We're actively working to enhance our processing times and provide a more efficient experience for our users.

This should not happen again, apologies.

Beoordeeld met 1 van de 5 sterren
Logo Skinwallet

Antwoord van Skinwallet

Hello Snekko,

We apologize for the delay you've experienced in receiving your payment for your items. This is not the level of service we aim to provide, and we understand your frustration.

To address this issue and ensure you receive your payment, we recommend that you contact our on-site support team. They will be able to investigate the matter and assist you in resolving it promptly.

Beoordeeld met 4 van de 5 sterren

Trustworthy and reliable site

Trustworthy and reliable site, which is rare to find when selling expensive skins.

Would be 5 stars, however payment time frame isn't as advertised, took 3/4 days to arrive, however I was aware that this was likely due to the previous reviews. Was happy to wait and after years of looking for a site like this, was happy to find Skinwallet!

13 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Cai,

Thank you for your positive feedback and for recognizing our site as trustworthy and reliable. We truly appreciate your trust and you using our site!

We understand your concern about the payment time frame, and we apologize for the delay. We're actively working to improve our processing times to provide a more efficient service.

Beoordeeld met 1 van de 5 sterren

This website is an absolute joke

This website is an absolute joke and needs to be reported and taken down. They say the money is guaranteed within 24 hours, but I’ve been waiting a week now and still nothing. Every time I write a message to support they say “the admins couldn’t get to it” or “it’s being processed and you’ll get it tonight” or some other nonsense. I just wrote them a final message letting them know that I filed a fraud report on their site because I assume I’ll never see the 105 dollars I was supposed to receive. I’ll update this review if they send me my money, but the 1 star rating will stay the same. You can’t promise people in writing that their money is coming 4 times and still send nothing or make the excuse that your admins are all too lazy to do their job.

10 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We sincerely apologize for the negative experience you've had with our platform. The delay you've encountered in receiving your funds is not acceptable, and we understand your frustration.

Your feedback is important, and we take this matter seriously. We're actively working to improve our service and address the issues you've mentioned, including communication and processing times.

The payments are having a slight delay due us updating it to ensure faster payouts! We are sorry for the inconvience.

Beoordeeld met 1 van de 5 sterren

I sold my skins on 5th of October this…

I sold my skins on 5th of October this month and today is 11th of October. My payout is still in pending status. PayPal payments are supposed to be transferred within 24 hours according to your website. Don’t know how you guys calculate your hours. Not just this but the team is giving false information about the payment. Should have sold my skins to my friend.

5 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We sincerely apologize for the delay in processing your payout. Your feedback regarding the extended wait time is understandable, and we apologize for any inconvenience this has caused.

Our team is actively working to improve processing times to ensure a faster and more efficient service. We understand your frustration and the importance of timely payments.

Beoordeeld met 1 van de 5 sterren

I put my money on paypal on 05.10.2023…

I put my money on paypal on 05.10.2023 and still haven't received the money. I emailed skinwallet but to no avail, they don't reply on email, facebook, anywhere, I feel like I lost this money and they are scammers

9 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello Ionut,

We apologize for the delay in processing your funds and for any inconvenience you've experienced. This is not the level of service we aim to provide.

To expedite the resolution of your issue, we recommend that you contact our on-site support via skinwallet.com. They will be able to provide more immediate assistance and updates regarding your pending transaction.

Beoordeeld met 2 van de 5 sterren

Witholding skins

Paid for 3 skins. Got 2 out of 3, and the last skin has been "In Withdraw" waiting for Steam to cancel the trade for 2 days now. Just stay clear and go for some other site that works.

3 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello,

We apologize for the inconvenience you've experienced with your recent transaction on our platform. We understand your frustration with not receiving the third skin, and we appreciate your feedback.

The delay in receiving your third skin is indeed due to our market undergoing maintenance and experiencing errors. To resolve this issue and ensure you receive your skin, we recommend that you contact our support team. They will be able to provide you with specific assistance and updates regarding your pending trade.

Beoordeeld met 1 van de 5 sterren

Feaaxc

Bad experience

1 oktober 2023
Logo Skinwallet

Antwoord van Skinwallet

Hello Customer.

Sorry you feel this way, please contact our support so we can help with any issues.

Beoordeeld met 4 van de 5 sterren

Good service, delayed payout

Good service, great communication.
4 stars because cash payout was delayed. I waited for one week instead of 2-24 hours, but everything else was without any problem.

25 september 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hello David,

We're grateful for your positive feedback and the 4-star rating. We're delighted to hear that you found our service to be good, with effective communication.

However, we do apologize for the delay you experienced in receiving your cash payout. We understand that waiting for a week instead of the expected 12-24 hours can be frustrating.
Please know that we take this feedback seriously and are actively working to streamline our payout processes to prevent such delays in the future.

Your input is valuable to us, and we're committed to providing you with a better experience next time. If you have any further questions or suggestions, please don't hesitate to let us know. We're here to help.

Beoordeeld met 5 van de 5 sterren

I was looking at multiple sites scared…

I was looking at multiple sites scared about getting scammed, ended up going with this one, cashed out over $700 worth of skins and it was in my PayPal within 12 hours, will be using again 🤝

2 oktober 2023
Review zonder uitnodiging
Logo Skinwallet

Antwoord van Skinwallet

Hi Trravis,

We're really glad you chose to give our platform a try, especially with concerns about scams out there. It's fantastic to hear that you had a smooth experience cashing out your skins, and that your funds arrived in your PayPal within just 12 hours.

We're here whenever you need us, so if you ever have more skins to cash out or any questions, just reach out. Thanks for your trust, and we look forward to assisting you again in the future!

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