Sküma Water Reviews 

I already had a skuma machine for last few years. The minerals stopped dispensing, I sent it for repair and was turned around quickly and working fine. I’ve upgraded to new machine and given mine to my daughter. Ashwin followed up quickly on a query I had. New machine installed and working great. Post machine also working great. I have true peace of mind knowing I’m eliminating all the toxins currently in our water system.

Okay so i’ll be honest, i’ve been living off plastic water bottles for years and I just wanted to find an alternative. I didn’t want to pay around £1000 to install and mess with the plumbing in my house so this was anice option I saw instead! I’ve been taking health alot more seriously so microplastics was a major issue I wanted to eliminate. Was quite skeptical at first as to how efficient the machine would be, received it couple of days ago. Set up was fairly easy watching the handy video created.

I also got a years worth of minerals which was fantastic. I’ve been using the mineral option for drinking, and the non- mineral option to use as part of my cooking in soups etc. water tastes good in the sense that it doesn’t have a ‘taste’. Which i like personally.

I was a bit shocked how we have to frequently empty the waste filter tank, then I just the details and realised that as we live in a hard water area. So you may not need to empty as frequently if your water is fine in the area. Skuma is doing its thing filtering that out for us. So whilst its a bit of a hassle frequently emptying it, I can’t really complain as this is a portable machine doing reverse osmosis, and filtering all sorts of toxins and metals, so ofcourse i don’t mind a 10 second job to empty the filter.

One key point to note is that I was worried about the ‘waiting’ time but thankfully you can get filtered water instantly. So if you’re in a rush then you can just press the button and fill your bottle! The tank holds upto 5 litres of water. It filters behind the scenes. Not loud and overwhelming but it does make a mild rumbling sound for a bit. It also holds around 1.5l of water which is ready but i don’t notice as I instantly get my filtered water!

Nothing is messy or difficult, got the jist of it quickly.

Design is sleek, found a nice place to fit it in the kitchen, and i was happy to read it only uses about 8 watts of energy on standby.

I love the neon blue light, makes my kitchen look fancy. Lets see how it goes long-term. I hope it lasts well as i’m happy so far knowing i’m drinking clean water without microplastics, and hope it will play a positive role in my health too. Thanks Skuma! 100% recommended.

Ashwin responded quickly to my issue giving clear and helpful advice. I had confidence that he would resolve the issue someway or another.

Très satisfaite de Sküma! L'utilisation de la machine à eau est très facile, et le goût est au rendez-vous. J'ai trouvé le produit idéal pour continuer à boire l'eau du robinet, tout en étant rassurée de sa qualité! Je recommande à 100%!

A lot of RO systems leave water tasting flat and empty - but not this one. Skuma takes out all the rubbish, then carefully puts back just the right amount of natural calcium and magnesium. The result? Water that is smooth, crisp, fresh, and tastes like the best natural spring water you've ever drunk. No bitter aftertaste, no chalky feeling - just pure,
delicious water.

Incredibly attentive, generous and careful customer service. The kind that gets a company a customer for life. You can feel the heart and care behind the brand and whoever has created this culture should be very proud of themselves! I can’t yet speak to the quality of the water, but if it’s anywhere close to the quality of customer service I can confirm it is top notch ☺️

I ordered my skuma and then 10 minutes later saw it with a discount on instagram so ordered it again. Customer service were very helpful and cancelled my first one straight away and refunded my money. So far am loving my Skuma and my whole family are enjoying it. It’s so handy to be able to warm water to drink in the morning at the touch of a button. And to make a cup of tea without having to wait for the kettle to boil. But most of all it’s good knowing my family and I are no longer drinking all the rubbish in tap water or microplastics in bottled water anymore

I worked with Skuma and they’re amazing. Great product and team.

Excellent water quality and reliable service. Deliveries are always on time, and the staff are courteous and professional. Highly recommended for anyone looking for a trustworthy water supplier.

Got to know about this product through a friend. The product was amazing and the service was at its best. The team's communication was perfect.

Great product also the customer service was really good, I highly recommend it👍

Service was good and the team was very helpful and patient

I just had a small problem with the setup and the support team helped me real quick!!!

Water quality is very fresh
The customer service is very good, nothing to complaint, overall experience was good

Mr Rohit was really helpful throught the process and the service was outstanding

Love this machine! The water tastes great and it’s easy to use! Only issue I’ve had is the machine is leaking water but hoping this is just a seal issue.

I held off on writing this (like others) but don’t want other people to waste their time and money with these machines like I have. See multiple reviews of the same theme.

The machines just don’t work - they haven’t finalised the product enough in order to be able to provide reliable machines. After my fifth machine breaking (each for a different reason), I gave up. I had to get through three machines when I first purchased before one worked, then it lasted about 9 months and my final one for a month.

They’re quite a faff to set up and maintain especially when so temperamental.

I sent back my last machine in April (it’s now June) with the promise of a refund. It has not arrived. I keep chasing and getting useless AI responses telling me they empathise, they’re sorry, consulting with the finance department but with no timeline as to when they will refund. Genuinely I don’t think the company has cash to refund me. It’s bordering fraudulent that they’re taking money for machines that they clearly know do not reliably perform, and then do not have the cash to refund those machines.

I’ve wasted over a year with them and now don’t even have my cash back to buy a machine that actually works.

Would never advise anyone to buy - go to another brand

The water definitely feels fresh and tastes smooth. Love it.

To be honest, the new to frequently empty the waste water compartment is a chore that is new to us but can understand the need. We collect it in for water our plants. Nothing is wasted.

Excellent customers service. Easily accessible on WhatsApp, fast and clear communication and resolution of requests. I’ve had my skuma for several years and I now I upgraded to the newest version by getting it serviced. The only thing is I wish they made them also in white as I need another one for my business and white would match better with the decor.