Sleepandglow Reviews 465

TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Tolles Kissen! Habe seitdem morgens keine Schlaffalten mehr! Auch meine Nackenschmerzen sind viel besser geworden. Kann das Kissen zu 100 % weiterempfehlen. Die Lieferung erfolgte nach wenigen Tagen.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I bought this pillow on the recommendation of my beautician and physiotherapist. Thanks to a sale, I also got one for my mum. Since I’m quite particular about pillows, I was pleased that it truly is o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m extremely happy with this pillow. From the first night, it felt incredibly comfortable. The neck support is excellent — it keeps my head and neck perfectly aligned and has helped me wake up with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Delivery was prompt and I am pleased with how this pillow has helped my sleep - I am a side sleeper with neck issues and face creases from how I usually rest. This seems to be helping with both of tho... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

465 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Vorsicht, keine Rückgabe möglich

Das Kissen Omnia scheint sehr hochwertig, trotzdem nicht kompatibel mit meinem Nacken. Ich wollte also das 20-Tage-Rückgaberecht nutzen. Sleepandglow antwortet mir aber bereits seit zwei Wochen auf KEINE der angegebenen Kontaktmöglichkeiten (zwei Mailadressen und Instagram) Das ist unsäglich und äußerst unseriös. Für ein Unternehmen, das so teure Produkte vertreibt, ist das kein Aushängeschild! Ich werde dort nichts mehr kaufen!!

15 december 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Uta,
Thank you for getting in touch with Sleep&Glow.

We’re truly sorry to hear that our pillow didn’t work out for you. Please rest assured — we will, of course, arrange your return and refund with no questions or hesitation. Your comfort and peace of mind mean the most to us.

Could you please resend your request to our emails order@sleepandglow.com or info@sleepandglow.com? Maybe we had a glitch in our system.

We bring you our profound apologies for this unpleasant expectation.

Best regards,
Customer Support Team

Beoordeeld met 2 van de 5 sterren

Do not recommend - does not work

I thought this pillow was promising and had high hopes. I purchased it as an anti-wrinkle pillow , the concept seems great, but in reality the sides are so far apart that when you sleep on your side, your face doesn’t actually fit into the hollow part that’s supposed to relieve pressure. Instead, your face still gets squished just like with a normal pillow. Unfortunately, I wouldn’t buy it again and do not recommend it.

1 augustus 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Mel,
Thank you for getting in touch with Sleep&Glow.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position. We guarantee it is worth the time!

You will see the best result when you try your pillow for some more time.

Best regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Achtung: Das Kissen kann nicht zurückgeschickt werden

Das Kissen ist vermutlich gut. Für mich war es zu hoch, so dass ich es zurücksenden wollte. Auf der Homepage wird aber nicht kommuniziert, dass es nach Holland zurückgeschickt werden muss. Ich selber habe es von einer Schweizer Adresse bekommen. Zusätzlich zum Porto für die Rücksendung (fast 40 Euro) wären auch noch Zollgebühren von über 70 Euro dazugekommen, die die Firma hätte bezahlen müssen und mir dann von der Rückerstattung abgezogen hätte. Nur ist es nun leider so, dass die Firma die Zollgebühren nicht bezahlt hat. Der Verzollungsprozess in Holland wurde abgebrochen und das Kissen wurde nicht ausgeliefert. Ob es zu mir zurückkommt (und ich dann nochmals Porto zahle), ist ungewiss. Ebenso ob ich nun das Geld trotzdem zurückerstattet bekomme, weil ich ja alles richtig gemacht habe mit der Rücksendung. Also: Bitte kauft dass Kissen nur, wenn ihr absolut sicher seid, dass ihr es behalten wollt.

29 november 2025
Review zonder uitnodiging
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Antwoord van Sleepandglow

Hello Regula,
Thank you for getting in touch with Sleep&Glow.

We are very sorry that you did not enjoy our pillow! We have issued a refund to your account via the original payment method which will be processed within 5-10 days.

We bring you our profound apologies for this unpleasant expectation!

Best regards,
Customer Support Team

Beoordeeld met 3 van de 5 sterren

Amended/updated review


I an amending my original review-(below) it took many attempts to get a response and I am pleased to report, my issue was resolved. This makes me very happy because I do enjoy their pillows!

If I could give this company a negative star review I would, suffice to say, one star is a compliment to them.

24 november 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Francine,
Thank you for getting in touch with Sleep&Glow.

We are very sorry for this dissatisfactory experience. Unfortunately, your email was in our spam folder due to the technical glitch.

Our manager has provided you with our return instructions today.
We bring you our deep apologies for a long expectation!

Best Regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Omnia pillow

I have the pillow for several months now, the buying experience went smooth. About the pillow, my main concern was my neck pain and face wrinkles and it helps with both. Gives a nice neck support as well and less pain when waking up. It takes time to make the adjustment to sleep with a new pillow so be prepared as well.

10 november 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Jumir,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Sleep&Glow Omnia Pillow

I've been sleeping on the Sleep&Glow Omnia for over 2 months now, and I can honestly say it made a huge difference. I wake up well-rested, without facial puffiness or pillow creases. The pillow is comfortable, supports my head and neck perfectly, and I got used to its shape very quickly.
My skin looks better in the morning, and I can't imagine going back to a regular pillow. Definitely worth it!

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Sleepandglow

Hello Agnieszka,

Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you. Our pillows definitely combine the advantages of orthopedic and anti-wrinkle pillows.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Very good quality pillow

Very good quality pillow, I bought the pillow with purple hydraulic silk pillow case. After using this pillow I sleep through the night and more refresh in the morning

9 oktober 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Siu,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

I did not buy a pillow …

I did not buy a pillow from this company. I have tried a few times but cannot get past their offers for discounts which are not then recognized. For instance, they offer a 20% discount on the pillows. They warn that the discount applies to the least expensive item. So, if you order a pillowcase for the pillow (which is necessary since a pillowcase does not come with the pillow) the 20% discount is applied to the pillowcase, not the much more expensive pillow.
Businesses that operate like this obviously are not selling products they believe in otherwise they wouldn't have to use these scammy tactics.

23 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Anne,
Thank you for getting in touch with Sleep&Glow.

Our team is extremely sorry that you have this unpleasant impression about our company. We often offer different promotions on our website to delight our valued customers. That was never our intention to confuse you.

The 20% discount is applied to the second product if you add the second item to your online cart. For example, if you add Omnia pillow and then add Omnia pillow with a premium silk pillowcase "Starry sky" , the price for the second pillow will be US$ 231.20.

If you would like to get more information about our current prices and promotions, we will be glad to assist you via our email order@sleepandglow.com or info@sleepandglow.com.

We bring you our profound apologies for this unpleasant situation!

Best regards,
Customer Support Team

Beoordeeld met 3 van de 5 sterren

Still trying to get used to it

The product was shipped in a timely fashion which was appreciated. I am still trying to get used to the pillow. I notice myself waking up more frequently because my neck is uncomfortable and the pillow traps-in my heat. I will keep trying it out and hopefully it will get better.

21 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Amanda,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. You will see the best result when you try your pillow for some more time.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position. We guarantee it is worth the time!

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Beoordeeld met 4 van de 5 sterren

This pillow helps me stay on my back

This pillow helps me stay on my back. I’ve noticed my neck hurts less since using it. It’s a bit expensive but considering I’ll be using it every single night, not so bad.

21 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Kristin,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Ordered in July and money left the…

Ordered in July and money left the account. It's September and still no pillow???? It's very hard to contact this company as they don't seem to respond to emails and take several days to respond (if ever) by insta/facebook.

10 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Kate,
Thank you for your review.

Our team is extremely sorry that you have this unpleasant impression about our company.

We had a glitch in our system, some orders were not processing correctly. We are very sorry about it and for not noticing earlier.

We have issued a refund to your account via the original payment method which will be processed within 5-10 days. You will get notification from Stripe.

Thank you for your honesty, we are genuinely sorry that we let you down.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Un produit efficace

Un produit efficace. Je l'ai apprécié lors de mes vacances d'une semaine sans cet oreiller. Bien sûr, il faut un temps d'adaptation, mais ça vaut le coup.

9 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Olha,
Thank you for getting in touch with Sleep&Glow.

Some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position.

You will see the best result when you try your pillow for some more time.
We really appreciate you as our customer and we strive to become better and better for you!

Kind regards,
Sleep&Glow

Beoordeeld met 5 van de 5 sterren

The pillow of my dreams!

I've been using the omnia pillow for a few weeks now. This pillow is everything I ever wanted! I love how it cradles your face when side sleeping and its perfect when on my back as well. It did take a week or so to get used to positioning properly when rolling onto my side. I woke up a few times on my side in the middle of the pillow rather than on the cradle. But after a few weeks, I can confirm that I am waking up with far fewer sleep wrinkles and less moisture loss on my face.

5 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Aja,
Thank you for getting in touch with Sleep&Glow.

We are so thankful for your response! It is important for us to know that our product is useful for you.

Kindly be advised, that some people just need more time getting used to our pillow, and it is quite normal to feel some discomfort at first, because your body is training to sleep in a physiologically new and correct position.

Stay young and beautiful with us!

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Best Pillow for Side Sleepers!

The website is easy to navigate and they offer a variety of wonderful products! I ordered the Omnia pillow and the silk pillow case cover and I love it so much!! I have noticed a decrease in the appearance of my wrinkles and I wake up with zero pillow marks on my face.

5 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Kim,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness.

Your positive feedback is best reward for us! We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Overall I like it

Shipping is fast. I waited 24 hours for the pillow to unfold after received it. I do see less puffiness on my face after the first night which is amzing. Definitely need some time to get used to sleeping on it but I think overall it's worth it. Wish more washing instructions are provided for the silk pillow case tho.

3 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Tomato,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service.

We really appreciate you as our customer and we strive to become better and better for you!

Best regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

Auf keine Fall bei Sleep&Glow bestellen! Rücksendung nicht möglich!

Ich habe bei Sleep&Glow bestellt. Ich wollte die Ware zurücksenden, habe dann wie gewünscht das Unternehmen per Mail kontaktiert. Leider habe ich nie eine Antwort erhalten, auch nicht auf meine 2. und 3. Mail.
Auf Instagram haben sie einmal nach meiner Email-Adresse gefragt, dann habe ich nie wieder etwas gehört. Es geht um viel Geld und das Unternehmen stellt sich tot - auf keinen Fall dort etwas kaufen!!

2 september 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Lisa,
Thank you for getting in touch with Sleep&Glow.

We are really sorry for this situation.

We have tried to contact you multiple times using all our email, however we only get the automatic emails that a message that you sent could not be delivered. Could you please contact us using the different email? We will be able to send you our confirmations that we tried to contact you and resolve your issue in a timely manner.

Please also check your spam folder, you may find our replies there.

We bring you our profound apologies for this unpleasant expectation!

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Almohada Omnia y funda de seda

Compré la almohada Omnia y una funda de seda de color rosa. Las dos primeras noches me costó adaptarme a ella pero ya ha pasado casi una semana y creo que puedo decir que me he adaptado a ella. Noto que es más baja que mi antigua almohada pero no me despierto con dolor de cuello. La funda de seda es muy suave. Actualizaré la información más adelante ya que aún es pronto para ver los resultados sobre el tema de las arrugas del sueño pero de momento estoy contenta con la compra.

29 augustus 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Esther,
Thank you for getting in touch with Sleep&Glow.

We are really glad to hear that you enjoy our pillow's quality. We have created our products for reducing facial pressure and helping to prevent sleep wrinkles and morning puffiness.

You will see the best result when you try your pillow for some more time. We really appreciate that you found time to thank us.

Best regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Ich habe das klassische…

Ich habe das klassische Sleep&Glow-Kissen mit einem Bezug aus Tencel und Kupfer. Große Veränderungen habe ich bisher nicht bemerkt, aber insgesamt schlafe ich sehr angenehm darauf. Am meisten hat mich nicht nur das Kissen überzeugt, sondern auch das Team: Die Rückmeldung kam sofort, der Support ist wirklich hervorragend. Ich hatte Probleme mit der Postzustellung, aber das Team hat schnell reagiert und mir sofort geholfen. Vielen Dank für diesen großartigen Service!

26 augustus 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Anaja,
Thank you for reaching out Sleep&Glow.

We are so thankful for your review! It is important for us to know that our team managed to assist you quickly. We always try to be on the client's side and listen to your opinion. If the customer is satisfied, then our team is happy!

We really appreciate that you found time to thank us.

Kind regards,
Customer Support Team

Beoordeeld met 5 van de 5 sterren

Consegna puntuale in 7 giorni

Consegna puntuale in 7 giorni. Cuscino integro e pulito con federa. Cuscino morbido e comodo. Facile pulire la federa. Dopo alcuni giorni rughe labiali già attenuate.

31 juli 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Good day Elena,
Thank you for getting in touch with Sleep&Glow.

We are more than happy to receive such wonderful messages from our clients! Your feedback helps us to improve our products' quality and service. We really appreciate you as our customer and we strive to become better and better for you!

Kind regards,
Customer Support Team

Beoordeeld met 1 van de 5 sterren

J’ai acheté le dernier oreiller de…

J’ai acheté le dernier oreiller de cette marque et je suis plus que déçue. Non seulement je suis plus fatiguée et marquée le matin mais en plus j’ai très mal aux cervicales depuis que je l’utilise. J’ai demandé à être remboursée mais j’ai dépassé le délai des 20 jours. En effet j’ai voulu voir si ces désagréments duraient dans le temps. Je ne recommande pas du tout. J’ai jeté mon argent par les fenêtres !

20 augustus 2025
Review zonder uitnodiging
Logo Sleepandglow

Antwoord van Sleepandglow

Hello Peggy,
Thank you for getting in touch with Sleep&Glow.

We are really sorry to hear that you don’t find the pillow suitable. However, you can return the pillow only if you are within 20-day trial period. Unfortunately, we can’t accept your return. We hope for your understanding!

You can find more info about our returns policy via https://sleepandglow.com/warranty-and-returns/.

Best regards,
Customer Support Team

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