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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This product really helped my baby sleep for longer stretches. With the Sleepytroll, he often sleeps up to 9 hours at night and it helps bridge him back to sleep when he stirs. After I bought it,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They had really nice and helpful customer service when I wanted to purchase a unit. The sleepytroll hasn't necessarily been helping my four month old go to sleep, but I do think it's been helping hi... Toon meer

Beoordeeld met 1 van de 5 sterren

Dette er et dårlig produkt. Jeg hadde en før som ble ødelagt etter et halvt år. Jeg fikk en ny på garanti og denne ble brukt i et halvt år frem til babyen ikke trengte den mer. Det har nå gått ca. 1,5... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vi hadde en Rocket først, og jeg hadde ikke engang hørt om Sleepytroll. Det var faktisk min mann som kom hjem med Sleepytrollen en dag, og den har vært helt revolusjonerende for oss. Den lader... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Babywinkel

Geschreven door het bedrijf

Sleepytroll was born from one father’s frustration with his newborn needing constant rocking to fall asleep. What started as a small invention in Norway has grown into an award-winning baby tech brand trusted by families around the world. The Sleepytroll Baby Rocker gives parents a helping hand, gently rocking strollers or cribs so babies can fall asleep faster and stay asleep longer, while parents finally catch a break. Established in 2015, Sleepytroll has led the category with features like multi-purpose design (compatible with strollers, cribs*, and bouncers*), a 3-hour rocking cycle, app control, smart sound and motion sensors, 12-hour battery life, 2.5-hour fast USB-C charging, and IPX4 water resistance — making it the most advanced baby rocker on the market. Sleepytroll Baby Rocker Gen 2 was named one of TIME’s Best Inventions of 2024 and Best in Test by Tek.no, Norway’s most trusted product review site. *adapters sold separately.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent quality and genuinely effective

Sleepytroll has exceeded our expectations. The functionality is well thought out and easy to use, and it has been incredibly effective at helping our fussy baby settle and go back to sleep. What really stands out is the build quality; it feels solid, durable, and clearly designed to last, which is reassuring for a product used daily. Shipping was quick and the overall experience from order to use was seamless. A well-made, reliable product that truly delivers!!

25 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would Recommend

They had really nice and helpful customer service when I wanted to purchase a unit. The sleepytroll hasn't necessarily been helping my four month old go to sleep, but I do think it's been helping him stay asleep over the past 10 or so days of use.

Good battery life!

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This product really helped my baby…

This product really helped my baby sleep for longer stretches. With the Sleepytroll, he often sleeps up to 9 hours at night and it helps bridge him back to sleep when he stirs.

After I bought it, it worked tremendously but unfortunately it broke after about a month. I contacted customer service and they were very helpful and quickly sent a replacement.

While it could be coincidence, we definitely noticed a difference while waiting for the new one: without it, my baby woke up multiple times during the night. I use it on our co-sleeper with the bouncer attachment.

13 december 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi,

We’re so happy to hear how much Sleepytroll helped your baby sleep longer, that really means a lot to us. Thank you for sharing such a clear and honest experience.

We’re sorry the first unit stopped working, but glad our support team could help quickly with a replacement. It’s great to hear you noticed such a difference while waiting for the new one.

Thank you for trusting Sleepytroll and for your kind review.

Best regards,
The Sleepytroll team

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

Amazing customer service!

20 november 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi!

Thank you so much for your lovely review 💛

Thank you for sharing your experience and for being part of the Sleepytroll family!

Best Emilie

Beoordeeld met 5 van de 5 sterren

Just bought my second one- Gen 2

Just bought my second one- Gen 2. Love this product. It’s a ‘can’t live without’ when having a baby.

19 november 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi!

Thank you so much for your lovely review 💛

Thank you for sharing your experience and for being part of the Sleepytroll family!

Best Emilie

Beoordeeld met 5 van de 5 sterren

A must have product!

Sleepy troll is very nice and my experience with it is amazing. Our daughter is sleeping so much better and even longer!

18 november 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi!

Thank you so much for your lovely review 💛

We’re so happy to hear that your daughter is sleeping better and longer with Sleepytroll. That means a lot to us.

Thank you for sharing your experience and for being part of the Sleepytroll family!

Best,
The Sleepytroll Team

Beoordeeld met 5 van de 5 sterren

Sleepytroll Baby Rocker Gen 2

The Sleepytroll Baby Rocker Gen 2 has been an absolute game-changer for our family. From the moment we started using it, naps and bedtime became so much smoother. The motion sensor feature is incredibly smart—whenever our baby starts to stir, the rocker gently kicks in, helping soothe them back to sleep without us having to rush over.

I love how easy it is to attach to the stroller or bassinet, and the build quality feels solid and reliable. The battery life is impressive too; it lasts far longer than I expected, even with daily use.

What really stands out is how natural and calming the rocking motion is. It doesn’t feel mechanical or jarring—just a gentle sway that mimics natural movement. Our baby settles faster and sleeps longer, which has been a huge relief for us.

If you’re on the fence, I can honestly say the Sleepytroll Gen 2 is worth every penny. It brings peace of mind, more restful naps, and a better overall rhythm to the day. I highly recommend it to any parent looking for that extra helping hand!

17 november 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi there!

Wow, thank you so much for this incredible review 💛We’re truly grateful that you took the time to share your experience, and it means the world to us to hear how much the Sleepytroll Gen 2 has helped your family.

Thank you again for recommending us and for being part of the Sleepytroll family. Wishing you many more peaceful naps ahead!

Best,
The Sleepytroll Team

Beoordeeld met 5 van de 5 sterren

We have 3 Sleepytrolls - great experience

We have three Sleepytroll Gen 2s -- one on the stroller, one for each of our twins. We started out just using it on the bouncers, but have since transitioned to cribs from a smart bassinet (and the boys are too big for bouncers) so we got the crib attachment and rocking feet and have been THRILLED with the crib performance.

16 november 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi,

Thank you so much for your wonderful review!

And wow, three Sleepytrolls! We’re truly thrilled to hear how well the Gen 2 works for your twins, both on the stroller and now with the crib setup. Knowing that the crib adapter and rocker feet have made the transition smoother means so much to us.

Thank you for being part of the Sleepytroll family, and for sharing your experience. Wishing you many more peaceful naps ahead!

Best,
The Sleepytroll Team

Beoordeeld met 5 van de 5 sterren

Vugger lenge og kan styres med app

Vi hadde en Rocket først, og jeg hadde ikke engang hørt om Sleepytroll. Det var faktisk min mann som kom hjem med Sleepytrollen en dag, og den har vært helt revolusjonerende for oss.

Den lader superraskt, batteriet varer i evigheter, og den vugger til og med i TRE (!) timer. Tror ikke noen andre rockere kan gå så lenge.

Også skikkelig luksus å kunne styre alt fra appen fra sofaen min, og få varsler når sensorene er blitt utløst.

Har ikke testet alt i appen enda, men hittil bare gode opplevelser og skulle ønske jeg hadde funnet denne først :D

7 oktober 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Tusen takk for den fantastiske tilbakemeldingen! Så utrolig hyggelig å høre at dere er så fornøyde med Sleepytroll, og at både batteritid og appfunksjoner har gjort hverdagen litt enklere.

Vi blir alltid glade for å høre hvordan Sleepytroll hjelper familier i småbarnstiden 💛

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 5 van de 5 sterren

Veldig bra!

3 november 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Så hyggelig å høre – tusen takk!

Vi setter stor pris på at du tok deg tid til å dele opplevelsen din, og det gjør oss ekstra glade å vite at Sleepytroll har gjort hverdagen litt enklere for dere.

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 5 van de 5 sterren

Fantastisk produkt

Fantastisk produkt! Det hjelper babyen med å koble sammen søvnsykluser, og nå sover hun mye lengre på dagtid.

18 oktober 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Tusen takk for den fine tilbakemeldingen! :)

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 5 van de 5 sterren

Suverän kundservice

Suverän kundservice! De hjälpte mig när jag hade fått fel produkt och var väldigt trevliga.

9 oktober 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Tusen takk for den fine tilbakemeldingen!

Så hyggelig å høre at du er fornøyd med både produktet og kundeservicen vår, det setter vi stor pris på 💛

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 5 van de 5 sterren

Kundservice utöver det vanliga!

En vagnskakare som kan rädda många hopplösa stunder med skrikande barn. Men framförallt har företaget en fantastisk bra kundservice med Joachim i spetsen!

6 oktober 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hei!

Tusen takk for den fine tilbakemeldingen, så hyggelig å høre at Sleepytroll har vært til hjelp i hverdagen 💛

Vi setter også stor pris på de gode ordene om kundeservicen vår!

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 1 van de 5 sterren

Leverandør svarer ikke e-poster når det…

Leverandør svarer ikke e-poster når det gjelder produkt som er defekt.

29 september 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hei Glenn,

Takk for tilbakemeldingen. Vi har svart deg på alle henvendelser vi har mottatt, både på e-post og via Facebook, og beklager dersom noe av kommunikasjonen ikke har nådd frem.

Som nevnt tidligere gjelder reklamasjonsretten i to år etter kjøp, og ettersom produktet ble kjøpt for mer enn to år siden, faller det dessverre utenfor denne perioden.

Vi forstår likevel godt skuffelsen, og vi har brukt tilbakemeldinger som din til å forbedre produktet. Sleepytroll Baby Rocker Gen 2 har blant annet fått bedre batteri, sterkere motor og flere tekniske oppgraderinger for lengre levetid.

Takk igjen for at du delte erfaringen din – det hjelper oss å bli bedre.

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 1 van de 5 sterren

SleepyTroll ships Used Quality Rockers, Dismissive Customer Support

I purchased two Sleepytroll Baby Rocker Gen 2 units (one via a UK retailer, one directly from Sleepytroll USA). Both arrived looking far from “new”: one with abrasions and actual dirt on the straps, the other with a broken product seal and scuffing on the buckle.

When I raised this, Sleepytroll’s response was dismissive — they claimed scratches are “normal from the molding process” on some of their units. and left it to the retailer to deal with. Meanwhile, all of their marketing shows flawless, polished products to support their “premium Scandinavian quality” branding. The reality is very different.

At this price point, I expected consistency and transparency. Instead, I received products that looked like factory seconds and customer service that minimized my concerns. Parents deserve better.

16 september 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Hi Ryan,

Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet your expectations.

We completely understand your concern about the broken seal and apologize for the disappointment this caused. As mentioned in our correspondence, some of our current units may have light cosmetic marks on the buckle from the molding process, which don’t affect safety or performance. That said, every product should of course arrive properly sealed and in perfect condition, and we regret that this was not the case with your order.

As soon as we learned about the issue, our team offered both a replacement and a full refund option, and your refund was processed promptly once the return was received.

We really appreciate you taking the time to communicate with us and giving Sleepytroll a try. Hopefully, we’ll have the chance to give you a better experience in the future.

Warm regards,
The Sleepytroll Team

Beoordeeld met 5 van de 5 sterren

Efter en vecka med bebis som inte ville…

Efter en vecka med bebis som inte ville sova åkte jag till affären och köpte en sleepytroll. Vi fick omedelbart goda resultat på barnvagnen och efter att ha modifierat spjälsängen även där. Sedan sleepytroll har han snittat 9 timmar nattsömn. Nu när han har rutiner använder vi den bara till nödfall för att lättare somna om om han vaknar till på natten. Vi vart så nöjda att vi köpte en begagnad för att ha två, en på nedanvåning och en uppe i sovrummet. Den begagnade behöver nu nya batterier så det är nästa projekt, att låta morfar radioreparatör byta batteripacket.
Jag tror inte att alla bebisar nödvändigtvis funkar med en babyrocker och föräldrarna måste ha målet att använda den så lite som möjligt, men detta kan vara ditt bästa hjälpmedel!

14 april 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Tusen takk for at du delte opplevelsen din! Så fantastisk å høre at Sleepytroll har hjulpet dere med bedre søvn og roligere netter 💛
Vi er helt enige – målet er ikke å bruke den hele tiden, men å ha en liten hjelper når det trengs.

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 5 van de 5 sterren

God kundeservice, godt produkt

Vi købte sleepytroll 2nd gen, bed adaptor og ben, som var meningen skulle installeres på vores Sebra seng, som videoen på deres side viste.

Vi valgte specifikt sleepytroll fremfor Rockit af ovenstående årsag, så vores baby kunne trives med at sove i sin seng.

Det går først op for os, at videoen ikke er reel da vi står med produktet i hånden og der står vi ikke må montere på Sebra seng, der ellers vises i deres video 🤷🏼‍♀️.

Vi får købt en brugt IKEA tremmeseng, den godt må installeres på. Det lykkedes os endda at putte vores datter med den. Men efter en gang brug, så virker den ikke - da den ikke kan oplade.

Efter at have læst andres kommentarer til dette problem er jeg nervøs, men kontakter firmaet. Det viser sig at være det helt rigtige at gøre :-) Selvom det tager lang tid er de enormt venlige og hjælpsomme og spørg ind til oplader adaptor jeg bruger mv.

Til sidst sender de mig en ny maskine. Den anden er defekt. Og jeg skal selvfølgelig returnere den gamle. Da vores baby bliver meget syg og vi ikke har printer mv. trækker alting ud og dette skriver jeg. De er meget forstående.

For den første fejl modtog vi lidt økonomisk kompensation, for fejl nr. 2 fik vi en bouncer adaptor. Det i kombination med kundeservicen og den grundige vejledning jeg oplevede at modtage får de alligevel 5 stjerner.

Vi bruger den fortsat og vores baby sover i sin tremmeseng. Jeg kan klart anbefale produktet og jeg kan på ingen måde nikke genkendende til kommentarerne om kundeservice, der ikke tilbyder at udbedre fejlen. Vi har dog heller ikke haft den så længe.

10 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ingen reservedele tilgængelig

Vores Sleepytroll stoppede med at svinge vægten rundt, så den rokkede ikke længere.
Elmotoren kører godt nok rundt, men akslen drejer ikke vægtklodsen. Overgangen fra aksel til "plastikdims" med kuglelejer er blevet løs efter brug.
Kundeservice hos Sleepytroll oplyser at der ikke er reservedele tilgængelig til reparation og at de ikke ved om de får dem.
Med beskeden "We are sorry for the inconvenience!" kan vi nu smide Sleepytroll'en ud.
Dårlig byggekvalitet og dårlig service.

7 maart 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Takk for at du deler tilbakemeldingen din!

Vi beklager så mye for at vi ikke har hatt reservedeler på lager til Sleepytroll Gen 1. Vi forstår godt at det er frustrerende, og håper selvsagt å få dette inn igjen slik at vi kan tilby en løsning.

Vi anbefaler at du kontakter butikken der produktet ble kjøpt for å sjekke om det fortsatt er innenfor reklamasjonstiden. Hvis ikke, må du gjerne ta kontakt med oss direkte, så ser vi på hva vi kan gjøre videre.

Vennlig hilsen,
Sleepytroll-teamet

Beoordeeld met 1 van de 5 sterren

Bra initialt men batteriet är så pass…

Bra initialt men batteriet är så pass dåligt nu att den laddar ut på några minuter. Går ej att använda längre.

22 februari 2025
Review zonder uitnodiging
Logo Sleepytroll

Antwoord van Sleepytroll

Takk for at du deler tilbakemeldingen din!

Vi ser fra vår tidligere kommunikasjon at dette gjelder Sleepytroll Gen 1, som dessverre er utenfor reklamasjonstiden. Vi forstår at det er skuffende, og beklager dette.

Siden den gang har vi lansert Sleepytroll Gen 2, med kraftigere batteri, lengre driftstid og flere forbedringer basert på tilbakemeldinger som din.

Vennlig hilsen,
Sleepytroll-teamet

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