A really seamless service that saved me all the headaches of contacting people to change things over . Would highly recommend to all.
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Lees wat reviewers zeggen
Promises a lot, does less. Only good for an individual, as you have to pay per household member. Can't go back in and review what was sent, just a pretty but useless dashboard. DVLA,... Toon meer
Bedrijf heeft geantwoord
Really simple process to follow and so far so good, the updates are coming in now - some much quicker than others. I did mess up and put the wrong details in at one point but I sent a message to s... Toon meer
Bedrijf heeft geantwoord
Great in theory, not in practice. Promised seamless transfers but delivered limited service. Worked well with DVLA, Electoral roll and NHS but didn't update my address on 'The NHS Spine' Not been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Huisautomatiseringsbedrijf
- Raad
- Elektriciteitsbedrijf
- Thuishulp
- Niet-overheidsorganisatie
- Drinkwaterbedrijf
Geschreven door het bedrijf
SlothMove is an award-winning UK change-of-address platform designed to simplify the process of moving home. Instead of contacting each organisation individually, SlothMove allows you to update your address across multiple providers in just a few minutes through a single secure platform. Since launching, over 75,000 people across the UK have used SlothMove to manage their address updates when moving home. SlothMove is part of the AIIC Group, which has been recognised in the Financial Times FT1000 list of Europe’s fastest-growing companies, and includes leading UK legal businesses such as Taylor Rose, FDR Law and Kingsley Wood. Our mission is simple: save people time, reduce the cost and hassle of moving, help them stay organised, and help protect against issues like missed bills or important correspondence going to the wrong address. So you can enjoy the excitement of your new home, without the burden of the associated admin.
Contactgegevens
SlothMove LTD, Worldwide House, Thorpe Wood,, PE3 6SB, Peterborough, Verenigd Koninkrijk
- hello@slothmove.com
- slothmove.com
4,0
Goed
508 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I do not require this service
I do not require this service. I realised most of my address changes had already been done. You requested payment which I did, then you inform me I have omitted information, I then go through it all again with a further payment. It’s still not correct. I stopped when the 3rd payment was asked. I now have 2 pending payments at my bank.
If I have made a mistake why does the website not let me know, then it could be corrected.
Please cancel my application along with pending payments.
7 januari 2024
Antwoord van SlothMove
Hey there! 👋
Thanks for getting in touch ☺️
We're sorry to hear that you are no longer interested in continuing your Slothmove Journey. Please rest assured that I am currently processing a full refund, which should be with you in 5-10 working days! 🚀 🎉
We send verification emails after payment is completed in order to ensure that your information is distributed correctly. Any necessary amendments are processed manually on our end to ensure that everything is distributed correctly, pending your verification 🙌
We distribute these emails after your initial onboarding as we are unable to verify whether your personal details are correct until we have all of the necessary information to hand upon completion of our form.
It's our number one priority to ensure that your home move is as simple & convenient as possible, so we're sorry that we were unable to help in this instance. Rest assured that our team is currently looking into why your move with us didn't go ahead as planned ☺️
Please feel free to get in touch if you have any further questions, concerns or feedback -we're here to help! 🦥
All the best,
Madock
So far we have had a brilliant service
So far we have had a brilliant service. Ready for our move in five weeks time
5 januari 2024
Fast and reliable
Honestly am surprised how fast and secure SlothMove operates, they made my life much easier.
1 januari 2024
easy to sign up to and navigate
easy to sign up to and navigate. I don't know if my change of adress has gone through however givrn it is Christmas period i didn't expect them to. I'll give more fedback when i see tge results but having read other reviews i expect it's a worthwhile spend at only £35.
28 december 2023
Antwoord van SlothMove
Hey there Mandy 👋
Happy New Year! 🎊
Thank you for your review; we're a small company so feedback like this is much appreciated 🙌
I've taken the time to look into your move to ensure everything is proceeding correctly, and I'm happy to confirm that a large portion of your updates have already been distributed 🎉
The remainder are simply waiting for your move-date, as advised by the services you have selected. This means you're all set 🚀
If you have any further questions, concerns or feedback then please feel free to get in touch via hello@slothmove.com -we're here to help! 🦥
All the best,
Madock
Well that worked unexpectedly fast
Well that worked unexpectedly fast
Thanks a lot
1 december 2023
Review zonder uitnodiging
This has made moving properties so much…
This has made moving properties so much easier the one thing I dreaded doing the most was changing addresses everywhere
Slothmove have made this so much easier
Many thanks
Gill
20 december 2023
Really good when I got into it but…
Really good when I got into it but slight problem with driving licence but resolved next day
20 december 2023
This service did not cover a lot of…
This service did not cover a lot of banks or loyalty cards. It would've just been quicker to change my address manually for many of them, so no worth the fee
14 december 2023
Antwoord van SlothMove
Hey there Ivan! 👋
Thank you for your review ☺️
We're a super small company so feedback is super important to us 🙌
With this in mind we'd love to know a little more about how we could improve, as well as which loyalty cards you would have liked us to update. If there's anything we can do to help with your move then please let us know, we're here to help! 🦥
All the best,
Madock
Brilliant and efficient service.
I googled to see if there was a list or template for who to inform about changing my address. Well, Sloth move popped up, and I'm so glad, it's the best £35 I've ever spent. 10 minutes putting all my information in, within an hour I had had confirmation from 2 services that my address change was under way.24 hours and almost everything is going through. This is such a huge time and stress saver. Really glad I used them. Highly recommended for a seamless transition.
13 december 2023
One stop shop forever!
Better using a one stop shop than having to contact multiple departments.
Somehow I have appeared.to have been £35 twice! Be grateful is someone will please sort that out and refund one
14 december 2023
Very Disappointed Dissatisfaction totally
I filled all paid l was sent to make a password and email to start refused to except email suddenly it did l tried to make a password not good enough so 12 letters including capitals numbers not excepted what happens now
14 december 2023
Antwoord van SlothMove
Hey there! 👋
Thank you for your review ☺️
I've looked into this for you and can see that your account is now set up with us, so it appears as though you have already selected a password 🙌
The next step will be to verify your details before your updates are distributed, which you can do by logging into your account via https://www.myslothmove.com/login -once you've done this, you'll be all set! 🚀 🎉
We hope this helps -I have forwarded this information to you via email in case you have any further questions 🦥
All the best,
Madock
Very easy and quick beats sitting on…
Very easy and quick beats sitting on the phone all day
10 december 2023
Very good easy and quick process…
Very good easy and quick process everything automatically
7 december 2023
The exercise left me anxious! Why did I have to pay Link for the Services done by Slothmove? Could I know the connection?
Involvement of Link in the business I was carrying out with Slothmove. I was not given an explanation of the relationship between the two.
6 december 2023
Antwoord van SlothMove
Hey Aloysius! 👋
Thank you for your feedback ☺️
I'm just responding to let you know that we've reached out via email for further clarification 🙌
Please feel free to get back to us when you can 🦥
All the best,
Madock
Couldn't get though to HMRC by phone
Couldn't get though to HMRC by phone, decided to go with SlothMove and it seems to be dealt with immediately.
6 december 2023
Making it easy to move
6 december 2023
I have not recieved any of the emails…
I have not recieved any of the emails to sign documentation that I have been waiting for.
28 oktober 2023
Antwoord van SlothMove
Hello Maddie,
Thank you for taking the time to share your feedback; it’s incredibly valuable to us 😊
I've taken a quick look at your account and noticed that everything seemed in order with your Letter of Authority on the 30th of October. However, something hasn't gone as it should have for you. I'm here to get to the bottom of this and sort it out as quickly as possible.
Could you please drop us an email at hello@slothmove.com - we're keen to turn your experience around and make sure everything is sorted for you.
Thanks again for reaching out, Maddie. Looking forward to resolving this for you
Best wishes,
Anna 💙🦥
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