Sloty Reviews 

197
•
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 5 van de 5 sterren

Never had a problem withdrawing any winnings,, sometimes takes a few days but have always been paid out

Beoordeeld met 1 van de 5 sterren

Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Supp... Toon meer

Beoordeeld met 1 van de 5 sterren

worst casino ever. uploaded my documents and im still waiting after 3 weeks for it to be verified, this casino is a SCAM do not USE they do not PAY you when you have WON, ive sent 4 emails and ive sti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Been trying to make a withdrawal since October 2021. It’s now July and they have finally managed to make the payment to me. Several poor chat experiences, blocked without reason once also (I self excl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Casino

Geschreven door het bedrijf

Sloty casino is an online casino dedicated to delivering an out of this world gaming experience where you will be kept on the edge of your seat, as you enjoy an exhilarating adventure above the clouds.


Contactgegevens

  • Water Street, XBX 1301, Ta' Xbiex, Malta

  • sloty.com

Houd rekening met het volgende

2,5

Slecht

TrustScore 2.5 uit 5

197 reviews

5 sterren
4 sterren
3 sterren
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2,5

Alle reviews

(197)

0 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

DONT TRUST ITS SCANNER Don’t play…

DONT TRUST ITS SCANNER Don’t play anymore with this rubbish casino to involve to many stupid things to don’t pay the withdrawal, Now they telling my can’t find my account 🤣🤣🤣🤣 When I use to make deposit they find my account, when they need to pay my winnings they can’t find my account. This it’s bull sheet

7 februari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Kasia Kasia,

We are sorry to hear that you are experiencing issues with our casino.

Unfortunately we could not locate your account with the details provided on Trustpilot. Kindly contact us directly in order to help resolve your case as swiftly as possible.

Regards,
Sloty Casino Team

Beoordeeld met 4 van de 5 sterren

Site is good and lots of choice on…

Site is good and lots of choice on games and betting

26 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Noel,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

I played the game for a few hours and…

I played the game for a few hours and spent a fair bit of money on this game. I won £50 and this was withdrawn fine and I received this, I then won £500 and tried to withdraw it and use are now telling me that I was using bonus money and betting over £5 so use have taken all of my winnings off of me, this is absolutely shocking and I want this dealt with or I will go and seek legal advise to get this money back, if use have withdrawn the £50, why is the issue about bonus for the £500, so please look into this, my name is Alan Watson, username is doddsy199800

26 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Lyle ry Dodds,

We are sorry to hear that you are experiencing issues with our casino.

Kindly be advised that it is clearly stated in our Terms and Conditions which you agreed upon when signing up your account that the maximum individual stake allowed when using a bonus (until wagering requirements are met) is:

Slots and Video Slots - Maximum of €5 per spin or €0.50 per bet line is allowed.

Any other game - €30 per bet.

The maximum stake allowed includes playing/purchasing any additional in game features including the gamble option.

Failure to follow this may result in forfeiting any winnings at our absolute discretion.

Kindly find our Bonus Terms and Conditions in full here: https://www.sloty.com/en-eu/termsandconditions/generalbonus

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

Update

Update: 01.12.21 ausgezahlt und immer noch kein Geld erhalten bis heute! lasst die finger von der seite! live chat sind bots schreiben immer das gleiche!

16 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Tb,

We are sorry to hear that you are experiencing issues with our Casino. Unfortunately we could not locate your account with the details provided. Kindly contact us directly in order for us to help you with your case.

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

2% rtp

doesn't work well on mobile devices, lot of reloading and not loading at all. the 96,8% rtp on 1 000 spins gave 4 winning spins with minimal win. free spins are next to non existent, features will never trigger i have tried playing for couple days it's a complete waste of time and money. avoid if you can

14 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Piki Nema,

Thank you for contacting us, and we are sorry to hear that you have not been lucky with our casino.

Understanding your frustration, please let us point out that we are a regulated casino, and we act accordingly to the regulator guidelines in the clearest way possible. Said that, please note that if you play with slots, you should know that every game round is unique and cannot be based on the previous one. This means that slots do not know if you won or lost in the previous game/spins. Every round is unique and is generated by the RNG (Random Number Generator).

We wish you the best of luck for your future with our casino, and should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

Ich habe am 19.09.2021 € 2.200,00…

Ich habe am 19.09.2021 € 2.200,00 gewonnen und den Betrag bisher nicht ausbezahlt bekommen. Meine Mails werden auch nicht mehr beantwortet und im Kundenservice stellt man sich dumm. Leute, das sind Betrüger. Finger weg von diesem Casino!

8 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Helene Swoboda,

Kindly note that we could not locate your account with the details provided. Kindly contact us directly in order to help resolve your case accordingly.

Regards,
Sloty Casino Team

Beoordeeld met 2 van de 5 sterren

Awful customer service. Waiting 14 days for withdrawal

I’m gutted to have to write this review but I have been messed about too much now. On first glance I like the site, great games and nice setup. But the customer service and withdrawals process is an absolute disgrace.

I have been waiting 12 days now for my £399 withdrawal. My account is fully verified and there is no reason for this delay.

Emails are rarely returned unless you email complaints or chat, both tell you - I’ve escalated your issue, it’s with the relevant department, thank you for your patience….. and on and on. But no actual answers.

I’ve never experienced such awful customer service before. I like the site but unless my complaint is resolved today I will never spend another penny with this group.

Update- day 14, still pending, still no answers or contact.

Update- day 16, still pending, still no answers or contact.

Update- after 17 days I’ve finally been informed my maximum withdrawal allowed is £100 because I used free spins. £100 was returned to my balance and I’ve had to request a new withdrawal

6 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi R Johnson,

Kindly note that your Withdrawal has been processed today the 12th of January 2022, Kindly wait 3-5 working days in order for balance to reflect into your account accordingly.

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

Shocking company!! Avoid please!!

Absolutely awful so far! Been told that I will have to wait 7-21 days for my withdrawal when my account is fully verified. Never known a company like it, no managers available nothing. I have asked for their complaints process and not received any reply.

Update! Absolute liars from the post below this as they’ve been discussing my account via email as I have given them that registered email address! And my full name which is on my account! I will carry on updating on here daily until I get my withdrawal amount and will be taking this further. They are complete liars, can’t find my account when I’ve given them the exactly same email address on my account and I’ve been emailing and receiving replies to it!

UPDATE! Asked to contact them directly as below in their reply and they don’t reply to you at all. PLEASE AVOID!!

4 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Carly,

Kindly note that unfortunately we could not locate your account with the details provided. Kindly contact us directly to try and resolve your case accordingly.

Regards,
Sloty Casino Team

Beoordeeld met 4 van de 5 sterren

This site is actually a really good…

This site is actually a really good site the games are good the customer service wasn’t too bad, I put up a bad review earlier and it’s because I was reading other people’s bad reviews. All in all it’s a good site I would of have 5 stars but the only thing lagging behind other sites is the withdrawal process it can take longer than expected but hey it is what it is thanks mr sloty for the win right after Christmas

3 januari 2022
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Anthony Eccleston,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

Again

Again, save your money! Casino is not paying out your winnings. 21 days for a cash out, rediculous!!!
Ist all fake, thank God I only spent 250€. I hope I reach lots of people with this message.

Hey, Update. Always the same message from Sloty!!! Can't find my account, what a shame. I already contact customer service 15 times, makes no sense at all!!! Always same answer, we need more time!

Der groesste Hurenladen ist Mr. Sloty!!!
Leute wir muessen die Message verbreiten so gut es geht, nie einzahlen bei dem Drecksladen!!! Es kommt nie was zurueck!!!
The biggest Sh... shop is Mr. Sloty !!!
Folks, we have to get the message across as best we can, never deposit at the bast... !!! It never comes back!

30 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Patrick Rudolph,

Kindly note that we could not find your account with the details provided. Kindly contact casino directly in order for us to help you with your case.

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

Habe Mal zum Spass 20 Euro eingezahlt…

Habe Mal zum Spass 20 Euro eingezahlt und den 400 Prozent Bonus genommen. Da die jetzt ein paar Playngo Slots haben dachte ich mir probiere ich es Mal? Lange Rede kurzer Sinn die Slots wie legacy und book laufen richtig schlecht , man merkt förmlich wie die Dinger manipuliert sind , walzen laufen komisch und Freispiele sind so gut wie garnicht möglich... wie im Netz schon geschrieben wurde , trifft alles zu!!! Wer die Slots von Playngo kennt weiß wie die laufen allein mit der Verbindung immer Abbrüche ist schon verdächtig als würde ein Vorfilter laufen um Freispiele unmöglich zumachen! Bin mit den 100 Euro auf 200 Euro gekommen , danach waren sie weg , keine Freispiele einfach ein gehake der Walzen! Mir war klar was mich da erwartet , wollte es Mal testen und es hat sich bestätigt! Es sind auch nur paar Playngo Slots vorhanden was schon komisch ist wer Playngo anbietet hat in der Regel alle Slots von denen!!! Egal , nur wer meint er kann da was reißen , macht lieber einen großen Bogen drum da gewinne wenn überhaupt eh nicht ausgezahlt werden .

21 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi soko line,

Thank you for taking the time to review us.

We are sorry to hear that you have not been lucky while playing at our casino. Understanding your feelings, we would like to point out that we are a regulated casino and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players.

Each Game has a different pay-out ratio, and every slot is different in the behavior of disbursements. The profit chance, including any bonus round triggered within a game, is only based on luck, and as a licensed operator we have no influence on this.

Please feel free to contact our support at any time should you wish to check for any available offers on your casino account, our support team is available 24/7 and we will be more than happy to assist you.

Regards,
Slots Casino Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

20 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Sarah Sedigh,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Sloty Team

Beoordeeld met 1 van de 5 sterren

Awful customer service

Awful customer service, awful withdrawals been waiting 8+ days and still awaiting, its only 200 quid but I won faur and square, keep getting stuck talking to bots as opposed to real people send keep getting fobbed off. Just give me my money.

14 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Rob Wilson,

Kindly note that we could not find your account with the details which you provided. Kindly contact the casino directly in order for us to help you accordingly

Regards,
Sloty Casino Team

Beoordeeld met 1 van de 5 sterren

Ich habe Anfang November bei sloty…

Ich habe Anfang November bei sloty gespielt und auch toll gewonnen 800 Euro, habe die Hälfte wieder verspielt und wollte mir 400 Euro ausbezahlen lassen, auf die ich immer noch warte, nach langem hin und her meinten sie schließlich ich hätte gegen irgendwas verstoßen und dürfte nur 10nal von der letzten Einzahlung (20) abgeben, aber noch nicht mal das wird über wiesen, bitte "AUFPASSEN", kein Geld dort investieren du wirst bitterlich abgezockt, bei anderen online casinos zb, ist das Geld meistens schon nach 3tagen auf dem konto

11 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Dodalti,

Kindly note that we could not find your account with the details provided. Kindly contact our customer support department in order to try and resolve your issue.

Regards,
Sloty Casino Team

Beoordeeld met 5 van de 5 sterren

Great fun and games pay rate was…

Great fun and games pay rate was amazing. Support was eager to fix an issue when i chatted with them. Recommend

3 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Sue skof,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Beoordeeld met 4 van de 5 sterren

Hyvä ja helppo tehdä talletus

Hyvä ja helppo tehdä talletus. Pelit ++
Olisi 5 tähteä jos olisi esim. 300% talletusbonus

3 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Sari Taskinen,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Sloty Team

Beoordeeld met 5 van de 5 sterren

Great bonuses and game selection

3 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Izzy,

Thank you for taking the time to review us.

We are happy to see that you have had a nice experience with us 😊!

Please do not hesitate to contact us should you require any assistance; we will be more than happy to help.

We wish you the best of luck with your future with our casino, and we hope to see you playing with us again.

Regards,
Sloty Team

Beoordeeld met 5 van de 5 sterren

sloty.com The casino with WINGS…

Sloty.com is a brilliant genesis global casino site....
Big wins and Generous Bonuses

Huge range of providers
SLOTY.COM IS A MAGICAL CASINO

TRY IT YOU WONT BE DISAPOINTED

3 december 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Anthony,

Thank you so much for taking the time to review us.

We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!

Regards,
Sloty Team

Beoordeeld met 1 van de 5 sterren

Visually the site is good but the…

Visually the site is amazing but the customer services lets it down massively. I’ve tried all avenues of contact, to get my withdrawal processed live chat it’s just a robot every time! There’s no phone connection and haven’t heard back from email for over a week. I would like a reply from someone! It’s getting silly now.

Update… I am now been asked to provide my bank statement showing the transaction. When all along they have known it was PayPal that I had used with my PayPal balance . They are just doing everthing to delay the withdrawl and I have reported to the relevent company now. As enough is enough. I have been more than patient and just getting knowhere. I’d honestly advise for anyone NOT to use this site unless your happy with not getting your winnings.

29 november 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Susan graham,

Kindly note that Your Withdrawal was processed manually yesterday the 9th of December 2021. Kindly wait 24 Hours in order for balance to reflect onto your account.

Should you have any other queries, do not hesitate to contact us.

Regards,
Sloty Team

Beoordeeld met 1 van de 5 sterren

I have waited over 2 weeks for withdrawal

Update nearly 4 weeks and still no sign of my money or any reason why I haven't received it just the same scripted response from live chat and sloty complaints have not replied to any of my emails. I will change the star review if I get my money as I do like the layout of the casino. And the game range is brilliant.

I have waited over 2 weeks for my withdrawal I have been verified then waited 72 hours for my withdrawal to be processed then unverified on the 72 hours of waiting sent in more unnecessary documents got verified again then unverified then had a phone call verification now I'm 72 hours in AGAIN waiting for my withdrawal I have messaged live chat every day for 2weeks and I just get given the same pre written speech that my withdrawal is in the final stages and I will receive a email from the relevant department once completed !!!! I didn't want to make a complaint but I have no idea how else to get my winnings I love this site and the games are so visually satisfying it's just a shame I can't get my winnings all I want is what's rightfully mine

19 november 2021
Review zonder uitnodiging
Logo Sloty

Antwoord van Sloty

Hi Roxy Rennie,

Kindly note that your Withdrawal has been processed on the 8th of December 2021, Kindly wait 3-5 working days in order for balance to reflect in your account.

Regards,
Sloty Team

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