App is a scam. More money taken out than advertised. Half the meditations dont load even though I paid premium. Ai voice content. Its a basic meditation app, nothing psychadelic as they claim.
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Slowdive is not to be trusted. Please do not subscribe they will take extra unauthorised payments. Its a pity, they have something of value however I cancelled immediately as they took extra unautho... Toon meer
Bedrijf heeft geantwoord
I came across an Ad. It was for slowdive. I was really excited and immediately signed up. I couldn't wait to get started and then want able to get the 'access code' to start. At this point, I have b... Toon meer
Slowdive bucht automatisch zweites Mal ab, obwohl ich die enttäuschende App schon nach zwei Wochen kündigen wollte, aber nicht konnte, weil sie in Apple Account (Abonnements verwalten) nicht angezeigt... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Slowdive aims to become a global leader in meditation, offering users an accessible, personalized, and unique experience that blends cutting-edge technology with the ancient traditions of Eastern practices. Our Mission Our mission is to provide people around the world with tools to enhance their spiritual, mental, and physical well-being. We develop products that combine time-tested techniques with innovative technology, empowering everyone to achieve harmony and improve their quality of life.
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198 reviews
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Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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I was not able to get a refund
I was not able to get a refund, I have used free insight timer and a discount month of waking up. this app doesn't change the days of my course, the guided meditations are weak and not many choices, I'm not happy with this app at all.
10 april 2025
Review zonder uitnodiging
Antwoord van Slowdive
We’re truly sorry the app didn’t meet your expectations. We aim to offer a unique experience with quality content, but we understand it’s not always the right fit. Please reach out via in-app or web chat—we’d be happy to assist further or talk about your refund request. Your peace of mind matters to us💙
This App is tasking my money away as…
This App is tasking my money away as they wish without authorization. Huge amount when I click for 12€ and it is over 4 charges up to 240€. What can I do to recover my money? They don’t answer.
4 april 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're truly sorry to hear about your experience—it’s very upsetting, and we completely understand how distressing this must be. Please know that we take situations like yours very seriously. 🙏
The additional charges you mentioned may be related to subscription upgrade and optional courses, such as the Lucid Dreaming or Holotropic Breathwork programs, which some users select during onboarding. These are clearly marked, but we know it can sometimes be confusing, and that’s something we’re always working to improve.
Please contact us immediately through the in-app or website chat so we can help resolve this as fast as possible. And if you've already done that, please wait for our reply, we need time to check the case. Transparency and fairness are extremely important to us, and we are committed to making this right for you.
Once this is sorted, we’d be truly grateful if you would consider updating your review—your satisfaction means everything to us, and we’re here to support you every step of the way💛
Hardly any music feels like scam
Feels like a scam sorry! I wish I'd read these reviews before purchasing. I was one of the lucky ones that didn't get over charged but at the time I downloaded the app so much was missing! Like they aunched an app that on the face of it looked good but nearly empty behind the scenes. I only found a few tracks. Immediately I felt 'this is a scam' vibes so came to look for reviews and then I saw the overcharging comments so that was it for me ...I was out of there and cancelled! I purchased through Google Play. Such a shame as this could be a great service..just goes to show if you get it wrong. Honest reviews are everything these days!
8 januari 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're really sorry to hear that your experience felt disappointing and gave you "scam vibes"—that’s absolutely not what we want for anyone using our app. The app includes a wide range of guided meditations, courses, sounds, and features designed to grow with your practice. If you do not have access to all content, please contact us.
There are no hidden charges—any additional fees are only ever for optional programs like the Lucid Dreaming or Holotropic Breathwork courses, which users choose manually. That said, we take your concerns seriously, and transparency is incredibly important to us. Please reach out via the in-app support or website chat and send us your subscription details so we can double-check everything.
We’d love the chance to make things right, and if we manage to resolve your issue, we’d be truly grateful if you’d consider updating your review. Thank you again for your honesty—it helps us improve 💛
Emptied my bank account without…
Emptied my bank account without permission! I authorised one transaction of a small amount and instantly it followed with 2 more notifications from my bank that I’d been charged for another two amounts that I had absolutely NOT approved! My bank can’t get my money back to me for months till they’ve completed their investigations so I’m completely out of pocket! The irony of a meditation app causing me more stress than I can imagine is not lost on me!!!
4 april 2025
Review zonder uitnodiging
Antwoord van Slowdive
We’re so deeply sorry for the stress and frustration this situation has caused you—especially from an app meant to relieve stress, not create it. We completely understand how upsetting it must be to feel like unauthorized charges were made, and we want to be fully transparent and helpful in resolving this as quickly as possible.
Please know that we never charge without user consent. Any additional charges beyond your initial transaction typically come from manual upgrades, such as adding programs: the Lucid Dreaming or Holotropic Breathwork courses, or choosing subscription upgrade. That said, it’s absolutely critical to us that you get clarity and support.
We urge you to contact us directly through the app or our website chat and send us your subscription details. That’s the fastest way for us to review your case, help explain the charges, and—if there’s been any mistake—start the process of correcting it. We are committed to fair and honest transactions, and our support team is here for you.
Once your issue is resolved, we would really appreciate it if you’d consider updating your review. Your experience matters, and your feedback helps us do better.
I have an account, unable to login
I have an account but are unable to log in with the code that is sent to me. The chatbot isn't helpful either. I stopped responding to my question.
29 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're really sorry for the frustration you're experiencing with logging in. Unfortunately, our chats are not live, our support operators need time to respond.
Your satisfaction is important to us, and we’d appreciate it if you could reconsider your rating once we resolve this for you. Thank you for your patience! 🙏
Une arnaque absolue
Une arnaque absolue. Vous démarrez l'essai gratuit. Puis l'application tombe bizarrement en panne et tourne indéfiniment pour ne plus s'ouvrir. Bien évidemment pendant ce temps vous êtes débités de 14.99€ par semaine et impossible d'annuler puisque l'application ne s'ouvre plus. A fuir !
29 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
Nous sommes vraiment désolés pour cette expérience frustrante. Ce n'est absolument pas notre intention, et nous voulons résoudre ce problème au plus vite. Pouvez-vous nous envoyer vos informations d'abonnement via le chat de l'application ou notre site web ? Nous prendrons en charge votre demande immédiatement. Nous sommes toujours transparents sur les paiements et ferons tout notre possible pour clarifier la situation 🙏
Scammer alert
Scammer alert. DO NOT buy as they start charging your card with all of these additional fees you didn't sign up for.
27 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're truly sorry to hear about your experience and want to resolve this as quickly as possible. Any charges made are only for subscription upgrades or additional courses, such as Lucid Dreaming or the Holotropic Program, which must be confirmed by the user. We value honesty and transparency in all transactions. Please contact us through the app or web chat with your subscription details so we can assist you. Your satisfaction is important to us, and we’d appreciate it if you could reconsider your rating once we resolve this for you.
Giant scam
Giant scam - just avoid!!
Deducting your credit card as they wish and do it several times, non-approved transactions. Do not respond to support messages at all. Yes they will probably write some b... answer here because its public. But trust me, they are scammers.
18 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
All inquiries in the chat are checked by support operators. We’re truly sorry to hear about your experience, and we take concerns like this very seriously. Our goal is to be transparent with all transactions, and any charges would be related to subscription upgrades or additional courses like Lucid Dreams or the Holotropic program, which are chosen by the user. Please contact us through in-app chat or our website with your subscription details—we genuinely want to resolve this for you as quickly as possible.
I just downloaded this app ,don’t do it…
I just downloaded this app ,don’t do it bate & switch I purchased the 6.99 pack they asked if id like to upgrade for 23$ & be refunded the 6.99 these scammers took 69$ & some change don’t do business with these people beware
22 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We’re really sorry for the confusion and frustration you’ve experienced. Our goal is to be fully transparent about subscriptions and charges. The additional amount likely comes from the subscription upgrade or additional courses (the Lucid Dreaming or Holotropic program) you could select. Please reach out to us via the in-app/web chat or at support@slowdive.app so we can review your subscription details and resolve this as quickly as possible. We truly appreciate your patience! 🙏
Avoid!!!
Avoid!!!! Not at all transparent - not upfront with the cost in USD and when you cancel because you do not want any more funds being taken you lose access to what you had already paid for in the first instance.
21 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're truly sorry for any frustration this has caused. We always aim to be transparent about pricing, and we want to resolve this for you as quickly as possible. Please reach out to us via in-app chat or web support with your subscription details so we can look into this and clarify any misunderstandings. Your experience matters to us, and we’d love the chance to make things right.
If we can resolve your issue, we’d appreciate it if you’d reconsider your rating.
Fraud
Fraud, don’t download the app. They steal moneys from your account. Not easy to figure out how to cancel this shit. you will be bankrupt, it is unclear condition. I called my bank and closed my account because of this shit
15 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We are truly sorry to hear about your experience, and completely understand how frustrating this must be for you. Our goal is always to be transparent with transactions, and any charges would only come from a subscription upgrade or additional courses like Lucid Dreaming or Holotropic program, which are chosen by the user. Please reach out to us via the app or web chat with your subscription details so we can investigate and resolve this as quickly as possible. We truly want to make things right, and if we can fix the issue for you, we’d appreciate it if you could reconsider your review.
Drar pengar de inte ska dra
Drar pengar de inte ska dra. Helt sjukt. Vad ni än gör signa inte upp er.
15 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
Jag förstår verkligen hur frustrerande det här måste vara för dig, och vi vill självklart lösa det så snabbt som möjligt. De extra kostnader du nämner kan bero på en uppgradering av abonnemanget eller tillval som Lucid Dreaming- eller Holotropic-programmet, som du själv valt. Vi är alltid öppna och tydliga med våra transaktioner, och vi vill hjälpa dig direkt! Snälla, kontakta oss via appen eller webchatt med dina prenumerationsuppgifter, så ser vi till att rätta till detta. Vi skulle också uppskatta om du kan uppdatera din recension när vi har löst ditt problem 🙏
SCAM
SCAM - avoid at all cost!
I signed up for a week trial, and immediately they scammed me out of 160£!! They took 4 different payments out in 1 go. Read other trustpilot reviews & reviews on Apple ! I wish I did. Do NOT click on this app.
I had to cancel my bank account because of them
8 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We’re truly sorry for your experience and want to resolve this as quickly as possible. Our app is transparent about subscriptions, and any additional charges come from optional subscription upgrades and courses like the Lucid Dreaming or Holotropic Program, which must be selected manually. Please contact us through the app or web chat with your subscription details—we’ll investigate and help. Once we resolve this, we’d greatly appreciate an updated review 💜
Doesn't play...stops mid meditation
This is a horrible product. Uninstalled and reinstalled but it still stops after about 5 min of play. Stresses out that I can't get a refund. Just DON'T BUY this app.
9 maart 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're truly sorry to hear about your experience. That’s absolutely not the experience we want for our users. If your sessions are stopping after five minutes, this may be due to a connection issue, or device setting. Please reach out to us via the in-app chat or web support—we're committed to resolving this for you. If you've been charged unexpectedly, we can help clarify any transactions. We’d really appreciate it if you reconsider updating your review once we’ve sorted this out! 🙏
FRAUDULENT COMPANY STRIKES AGAIN
App only allowed me to use the first session of seven. I tried many times to use the app to get the sessions I paid for. Thieving bastards. No way to complain to them directly. DO NOT SUBSCRIBE. FRAUDULENT COMPANY
And get this. Just today I get a message from them telling me they are going to deduct my "ongoing subscription"!!!!
I only signed up for a week, to trial the app. Am going to the bank to cancel my card. CAVEAT EMPTOR.
THIS COMPANY IS OUT TO STEAL MONEY FROM YOU
6 februari 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're truly sorry for the frustrating experience you've had. It’s absolutely not what we want for our users. It sounds like there may be a technical issue preventing access to your full sessions, which we would like to fix right away.
Please reach out to us via the in-app/web chat or at support@slowdive.app, and share your subscription details. We’ll investigate and make sure you get the access you paid for. Resolving this quickly is our top priority, and we appreciate your feedback. 🌿
This company is an absolute scam…
This company is an absolute scam artist, I logged in and had multiple pop ups I canceled out. I still got billed on my card multiple times for a multiple subscription changes and additonal charges switching from weekly to yearly. I wrote them an email immediately with no response. I got routed to a chat bot. Then Interestingly, the chat bot immediately asks me if im talking about the charges and I say yes and it sends me an option to cancel subscription. But why am I paying for an entire year? I then say this doesn’t resolve my issur and the chat bot responds that it will contact support vis email. Then I get a response to go back to the website. Its been extremely frustrating that this company is allowed on the app store and scamming people out of their hard earned money in the name of mental health.
First charge- 49.99 every two weeks
Then I was switched to yearly subscription without even committing to it to 84.99
Then I get another charge of 39.98 for some courses I never signed up for.
26 december 2024
Review zonder uitnodiging
Antwoord van Slowdive
We're deeply sorry for the frustration and stress you've experienced. We understand how upsetting it must be to feel billed for services you didn’t intend to purchase. The charges you mention, including upgrades or additional programs like Lucid Dreams and Holotropic program, are options selected during account setup. However, we are committed to making sure any confusion is resolved fairly and promptly.
Please provide your subscription details through our in-app or web chat so we can investigate the situation and process any necessary refund if it complies with our refund policy. Our goal is to address this swiftly and regain your trust.
Your feedback matters to us and helps us improve.
Please do not buy this app unless you…
Please do not buy this app unless you want to pay an insane amount of cash that you did not sign in for, use a lot of time on trying their different platforms to get the money back and then finally close down your bank account in despair. I actually got all of my money back but only after spending an insane amount of time and only one amount at a time. The last payment they would not pay back before I wrote a bad review here onTrustpilot. Suddenly they had an email that I could write to. Writing in a nice way didn’t work. I had to use very harsh language and then they finally submitted. Now I discovered that I still have a “renewal subscription” and we’re back to work again with: We paid back all your payments and no answer on my question. So in the future they will withdraw another 125 dollars from my account. I see no other way than closing down my account. I signed in for a trial for 12 weeks and an amount of 25 dollars. I ended up paying 49,99$ and 99,99$ and 19,99$ - 170$😂 They always write back that we chose all these extra expenses ourselves- on the reviews here I can see that we have to be be many really dumb buyers that just signs in for anything
I am not allowed to give links but They have a chat bot they refer to on their receipt. They also have their customer page where you can view your payments and subscriptions
Then they have an app also called slow dive help center
And finally you can write but they will not answer unless you tried the other options
They have written the email in my earlier complaint: AVoid at all costs😊
2 februari 2025
Review zonder uitnodiging
Antwoord van Slowdive
We're genuinely sorry for the frustration and stress this situation has caused you. It’s completely understandable how upsetting it must be to feel trapped in an unwanted subscription and face difficulties getting clear support. We're relieved to hear you eventually received refunds but are very sorry it took such extensive effort.
The additional charges you mentioned likely relate to subscription upgrades or optional courses like Lucid Dreams and Holotropic Training, which users select during sign-up. We are fully committed to being transparent about these transactions and ensuring that errors are corrected.
Please reach out to us directly via in-app or web chat and share your subscription details so we can immediately verify the cancellation and resolve any lingering issues. Ensuring your trust and peace of mind is our top priority. We would truly appreciate it if you could update your review once the matter is resolved🌿
NEVER USE THIS APPLICATION IT'S A SCAM
NEVER USE THIS APPLICATION IT'S A SCAM
they steal money from your account without your consent!!
No ethics or decency whatsoever, just thieves!!!
Complete lack of contact with the support department, no refund possible.
On their website, the "return policy" tab and other regulations have not been linked, so they are completely empty, just so that the customer can see that there is something. I could go on...
12 januari 2025
Review zonder uitnodiging
Antwoord van Slowdive
We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it is to feel like you've been charged without consent, and we’re here to help resolve this.
The charges may be related to optional programs like Lucid Dreams, Holotropic program or a subscription renewal. These are choices users typically select during the sign-up process. If there’s been any error, we’ll ensure it’s corrected.
Please contact us via the in-app/web chat or at support@slowdive.app and share your subscription details so we can investigate and process any eligible refund. Transparency and fairness are priorities for us, and resolving your issue is very important. We hope, once resolved, you'll consider updating your review.
FRAUDULENT APP
FRAUDULENT APP: This is just pure fraud... I was charged an extra £40 after signing up for a trial only. Luckily I spotted it on my bank statement and disputed it. I did get a refund after a week, but now 3 months later they have charged me another £50 for another 3 months subscription, after I noted that I did NOT sign up for recurring subscription to start with. I have raised another complaint and asked for another refund. I managed to log in through some link in an email and have now cancelled my subscription. I will keep an eye out for sure..
This is just so unethical I cannot even believe it. My lesson learned: ALWAYS check TrustPilot first, and NEVER sign up through Instagram links, only through Apple Store as you can then cancel your subscription easier. Otherwise you details are stored on convoluted logins etc.
Just ridiculous that people have so low ethics and such high level of greed!
26 januari 2025
Review zonder uitnodiging
Antwoord van Slowdive
We’re incredibly sorry to hear about your experience, and we understand how upsetting and frustrating it must have been to deal with these unexpected charges. This is absolutely not the kind of experience we want for our users, and we deeply regret the stress it has caused you.
It sounds like the charges may have been related to recurring subscriptions. We apologize if this wasn’t clear, and we take full responsibility for ensuring better transparency. Subscriptions should always be optional, and we’re sorry if you felt misled at any stage.
We’re glad to hear you were able to secure a refund initially, and we’ll ensure your latest complaint is addressed promptly. Please reach out via our in-app/web chat or at support@slowdive.app with your subscription details so we can investigate further and process any outstanding refunds. We want to ensure your subscription is fully canceled, and you’ll no longer face unexpected charges.
Your feedback is crucial, and we’ll use it to improve our processes and communication. Once your issue is resolved, we’d appreciate it if you could consider updating your review to reflect the outcome. Thank you for giving us the opportunity to make this right, and we’re here to assist you every step of the way.
Huge amounts have been taken off my…
Huge amounts have been taken off my account and I have never given any approval for subscription to this app. I have been going around in loops trying to cancel the app subscription and get my money reimbursed. DO NOT DOWLOAD SLOWDIVE!
25 januari 2025
Review zonder uitnodiging
Antwoord van Slowdive
We’re truly sorry to hear about your experience, and we completely understand your frustration and disappointment.
The charges you’ve mentioned may be linked to optional courses like Lucid Dreams, Holotropic program or an automatic subscription renewal, but these should only occur if selected during sign-up. We sincerely apologize if there was any confusion or if charges were made without your clear approval.
Please contact us directly via the in-app/web chat or at support@slowdive.app and share your subscription details so we can investigate this thoroughly. If there were any errors or unauthorized charges, we’ll work on issuing a refund promptly. Resolving this is very important to us, and we take transparency in our billing seriously.
Once your issue has been resolved, we’d be grateful if you could consider updating your review to reflect the outcome. Thank you for bringing this to our attention, and we’re here to help you get this sorted as quickly as possible.
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