slumbar.co.uk Reviews 

434
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a knee pillow which did not arrive after a few weeks. I emailed the company 2 weeks ago and have not had a reply. Note the company sends emails out under the business name Coles Brothers wh... Toon meer

Beoordeeld met 5 van de 5 sterren

Good buying experience, easy to place my order and kept upto date with shipping and delivery. Product (memory foam pillow) has been a game changer, finally waking up on a morning without the stiff nec... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or... Toon meer

Beoordeeld met 5 van de 5 sterren

Speedy delivery after order. The knee pillow is amazing; it fits perfectly and stays in place well. After a few nights I have noticed less hip discomfort upon waking, and a quicker transition from fra... Toon meer

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. Bedwinkel
  4. Fitness- en voedingsservice

Geschreven door het bedrijf

It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

434 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(434)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best buy ever

Got this pillow at the end of September last year....I can honestly say it is my best purchase ever. It did not take long to get used to it and my hip pain has gone...its amazing!!!

29 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worked well

Worked well. Took bit of getting used to but would seem it has helped my back still a way to go though so will keep using it. More comfortable mo

29 december 2024
Beoordeeld met 5 van de 5 sterren

Purchased as a gift

Purchased as a gift, so can't comment on the item as such, but the buying experience has been 5 star. Great communication, helpful information and a much appreciated personal touch with the contact.

18 december 2024
Beoordeeld met 5 van de 5 sterren

Knee pillow

Happy with my new knee pillow. It does seem to be helping with my sleep, keeping my arthritic hip & knee under control during the night.
Happy with the price & quality of the product. Quick delivery.

29 november 2024
Beoordeeld met 5 van de 5 sterren

Prompt delivery

This knee support has been bought as a gift so can't comment on its use, but it was delivered promptly and looks to be a good quality item. Pleased that there is an option to buy a spare cover.

7 december 2024
Beoordeeld met 1 van de 5 sterren

Watch this company,they don't knock or ring doorbells with delivery.

I was at home,the lights were on,nobody knocked at the door.It was dark and raining outside,the parcel was left on the doorstep to be rained on.The parcel is a pillow and could have been damaged quite easily or worse still STOLEN!! No stars for this company.

5 december 2024
Logo slumbar.co.uk

Antwoord van slumbar.co.uk

Hi Shelia,

Thank you for your review and im very sorry you had a poor experience with the courier. Like most businesses we have to out source our deliveries to third party couriers, Normally they are very good, but we will pass this feedback onto them.

All the best

Beoordeeld met 5 van de 5 sterren

Overall great experience

Overall great experience. On this occasion the delivery had not arrived, but the team got straight on it and sent a replacement out within a matter of days after my email. The product is as described and great value for money.

28 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor

Placed an order and received no order confirmation email. Had to chase to confirm order had been received/processed - still wasn't provided with an official order confirmation when they advised order had been received.
Then had issues with the courier attempting delivery to my place of work 3 times whilst it was closed. Courier confirmed delivery had been successful (whilst my work was closed and inaccessible). Contacted Slumbar about this and just had to repeat myself regarding work opening hours, ease of access to the building, etc. So lost a couple of days repeating myself about that.
Order should have been received on 8th November, it's now 19th and Slumbar said they had sent a replacement out on 13th November. Still no sight of this, supposedly will be delivered today; 19th November but I'm not holding my breath.
Was bought as a birthday present and I'm getting too close to the birthday now that I'm having to arrange other gifts - whilst still being out of pocket for this order.
Definitely won't order from here again, experience hasn't been great which is a shame. Courier definitely hasn't helped but the seller didn't even bother to share tracking details of the replacement that has supposedly being sent out - which I did ask for because I was worried it wasn't going to show up. Poor from seller and courier.

11 november 2024
Review zonder uitnodiging
Logo slumbar.co.uk

Antwoord van slumbar.co.uk

Thank you for your review, unfortunately im not sure what else we could have done under the circumstances. The courier attempted to deliver to the address provided on three different occasions, once you contacted us to say the parcel had not arrived we sent out a replacement that day with no additional costs. I will now also refund you for the full amount of the order

Beoordeeld met 1 van de 5 sterren

No Response …

*update, they’ve seen my review & cancelled my order, OBVS no customer service skills to make it right!” SHOCKING!

Ordered Thursday last week & emailed asking for an update , NO RESPONSE, but able to sent marketing emails daily!!!!!

I hope for a reply ASAP, or will TRY & cancel order!!!!!!!

Awful , wish I listened to the bad reviews

14 november 2024
Logo slumbar.co.uk

Antwoord van slumbar.co.uk

Thank you for your review, I can see that you emailed us on a sunday and we replied the next working day. Unfortunately there has been a delay with the courier, but i have gone ahead and cancelled your order (which is 1 day overdue) and refunded your account.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer