I ordered prescription sunglasses, and provided my latest prescription. They arrived very quick and the price was very good. In term of prescription, it’s perfect. However the fitting is slightly loos... Toon meer
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Lees wat reviewers zeggen
Very happy with my new reading glasses. They are just what I was expecting. The whole ordering process was easy and it was great being able to try them on virtually before I placed my order. Will defi... Toon meer
These are by far the most comfortable glasses I’ve ever owned Modern , super light and a great fit Great design but still wearable day in and day out The price was super affordable , from orde... Toon meer
We have used Smartbuy multiple times and recommended them to many. No disappointment in any transactions. The latest was Prada glasses for my husband. He is very happy with them and our neighbour pu... Toon meer
Bedrijfsgegevens
- Brillengroothandelaar
- ook in
- Contactlenzen leverancier
- Oogheelkundig centrum
- Opticien
- Winkel in modeaccessoires
- Zonnebrillenwinkel
Informatie afkomstig van verschillende externe bronnen
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses New Zealand Details
Geschreven door het bedrijf
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Contactgegevens
4,8
Uitstekend
6K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Price was very competitive and delivery…
Price was very competitive and delivery to NZ only took a week. Very happy with the choices and ease in ordering.
2 oktober 2026
I was sceptical as had never bought…
I was sceptical as had never bought before but the Tom Fords arrived within days, were excellent quality. Will use again,
2 oktober 2026
Great service and live the glasses
2 oktober 2026
Super stoked with my purchase
This company was super fast and efficient in sending me my glasses.
I would recommend them to anyone needing a replacement frame like I did.
1 oktober 2026
Always an excellent experience buying…
Always an excellent experience buying frames from SmartBuy. This is my third frame bought! Thank you SmartBuy!
30 september 2026
Easy
Great range and decent prices, with simple ordering and good communication. Easy.
29 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Empty false promises
Empty, false promises.
They take your money for product they don't have. Won't give refund. They force you to take a replacement product(secretly charging that one at full price). Their 'live' chat hallucinates and ignores your questions (ai or incompetent). Never shop here, there are better sites.
Update: I have given my email, but still no contact. A chargeback seems the only option.
27 september 2026
Review zonder uitnodiging
Antwoord van SmartBuyGlasses
Hello there!
This is Ellen, Service Manager from SmartBuyGlasses.
We regret the difficulties you encountered with your recent order. We understand your frustration how it went on and the subsequent lack of progress. Your feedback is invaluable in helping us improve our services.
I'm looking to get your order number or email to contact you directly on this matter.
Looking forward to your reply,
Ellen
**************
UPDATE:
Hello,
I saw your update, and I understand that not receiving timely updates or a response by email isn’t the experience you expected.
We don’t want your concerns to go unaddressed. However, the email address provided isn’t linked to any orders fulfilled this year.
Nevertheless, I’ll reach out to you directly by email so we can look into this and work toward a resolution.
Looking forward to hearing from you.
Awesome glasses
Very happy with my glasses this is the first time I had ever bought them online very impressed by the service and how quickly I received my glasses will definitely do it again.And the price was absolutely amazing.
27 september 2026
Easy cost effective option
Great style. Top quality, priced well. Will get another pair again in the future.
24 september 2026
I received exactly what I ordered.
My glasses are exactly what I ordered and they fit perfectly!
24 september 2026
Response to my queries was quick and…
Response to my queries was quick and the item was excellent. Thank you.
21 september 2026
Great price & awesome support
Great prices, good products, and delightful, accommodating customer support. And that level of service also extends to after sales, not only to the point you make a purchase. I'm already a returning customer.
22 september 2026
Great bargain and superb quality and fit
22 september 2026
We have used Smartbuy multiple times…
We have used Smartbuy multiple times and recommended them to many. No disappointment in any transactions.
The latest was Prada glasses for my husband. He is very happy with them and our neighbour purchased similar ones after a try on - a first time customer also very happy.
22 september 2026
Delivery was prompt and returns were…
Delivery was prompt and returns were simple and payment arrived in my bank account a few days later
22 september 2026
Legitimate brands, good value
Legitimate brands, good service, immaculately shaped lenses accurate to my script, reasonable shipping time. very satisfied with the product - I ordered raybans with extra tough lenses. Nicely packaged on arrival to New Zealand.
18 september 2026
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