Just a check up. It felt thorough and the dentist was engaged with his questions and looking back on my past history. I was called in bang on my appointment time even though the surgery was pretty b... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... Toon meer
Bedrijf heeft geantwoord
I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... Toon meer
Bedrijf heeft geantwoord
I had an appointment with Croxteth Dental Centre. I saw Dr Chris and Hannah, they put me at ease straight away, because I was so nervous. My appointment was on time and the receptionist was very help... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Everyone Deserves to Smile
Geschreven door het bedrijf
- We’re Here to Make It Happen
- At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.
Looking for Affordable, Accessible Dental Care
Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable.
We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices.
Book your appointment online 24/7 – early mornings, late evenings or weekend appointments.
No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.
Contactgegevens
40 Croxteth Hall Lane, Croxteth, L11 3SH, Liverpool, Verenigd Koninkrijk
- 0151 5460977
£25 Check Up
4,2
Goed
72 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
i went for first dentures(full) last…
i went for first dentures(full) last impression was told would feeel suctipon new detures fitted no suction and fall out of mouth told to put denture fix to keep them in
Not at all HAPPY WITH THE DENTIST WHO WAS DEALING WITH ME NOW FORCED TO SEE DENTAL HOSPITAL i am very nervous patient anyway no put to ease walked out no better off and so upset with experience
i am not happy with this dentist she not listening and feel spoken down to by her and uncomfortable
23 september 2026
Review zonder uitnodiging
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Worst experience
Honestly, one of the worst experiences I’ve had with a clinic.
The front desk is absolute joke when it comes to answering the phone. You can call them 100 times and still struggle to get through to anyone. There is basically no communication.
Appointments are constantly being cancelled or moved, especially if they’re later in the day. I have had my appointments cancelled multiple times. Apparently, they’re “open until 7 pm,” but anything booked after 5:30 pm seems to be at risk of being cancelled or moved.
I was even called to confirm whether I was attending my appointment, only to then be told that the dentist had apparently left because of a “family emergency.” And this isn’t the first time I’ve heard the same excuse. After 5:30- family emergency is the only excuse.
If you’re advertising that you’re open until 7 pm, then patients should be able to actually have appointments until 7 pm. If late appointments can’t be honoured, just be honest about your actual opening hours instead of wasting people’s time.
Very poor organisation, terrible communication and extremely frustrating customer service. I definitely wouldn’t recommend this clinic.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Just a check up
Just a check up. It felt thorough and the dentist was engaged with his questions and looking back on my past history. I was called in bang on my appointment time even though the surgery was pretty busy.
Back in 6 months 👍
17 september 2026
Review zonder uitnodiging
Antwoord van Smart Dental Care - Croxteth Dental Centre
Dear Terry,
Thank you for your lovely feedback. We’re pleased to hear that you had a thorough check-up and that your dentist took the time to review your history. It’s also great to know you were seen on time, even during a busy session. We look forward to seeing you again in six months! 👍
Best Wishes,
Smart Dental Care Team
Great experience as always
Great experience as always, always get seen on ur appointment time, dentist always makes u feel comfortable
11 september 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your lovely feedback, Michelle. It’s great to hear you had another positive experience with us and that you’re always seen on time. We’re also pleased to know your dentist helps you feel comfortable and at ease during your visits.
Best Wishes,
Smart Dental Care Team
Excellent really happy in the way the…
Excellent really happy in the way the dentist took her time explaining what she was doing could not fault this dentist my anxiety is usually on another scale visiting Croxteth I felt at ease knowing I was in safe hands from the receptionist to the dental treatment 10/10
9 juli 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your wonderful feedback. We’re delighted to hear that your dentist took the time to explain everything clearly and helped you feel completely at ease during your visit. We understand that dental anxiety can be challenging, so it’s especially rewarding to know you felt safe and well cared for from the moment you arrived. Your kind words about our reception team and your 10/10 recommendation mean a great deal to us.
Best Wishes
Smart Dental Care Team
Great reception staff
Great reception staff . Dentist was professional and polite fab service
26 juni 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback. We’re delighted to hear that you received fabulous service and found our reception team welcoming. It’s also wonderful to know that your dentist was professional and polite. We truly appreciate your support and look forward to welcoming you again.
Best Wishes
Smart Dental Care Team
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback. We’re delighted to hear that you found our team friendly, helpful, and caring. Your support is greatly appreciated, and we look forward to welcoming you again soon.
Best Wishes
Smart Dental Care Team
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your feedback. We’re delighted to hear that you appreciated the professionalism of our team. We strive to provide the highest standard of care at every visit.
Best Wishes
Smart Dental Care Team
this dental practice is excellent
this dental practice is excellent in patient care.
Dentists and nurses are very pleasent.
Receptionst always try to help.
my appoinments always been ontime.
5 juni 2026
Review zonder uitnodiging
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your wonderful feedback. We’re delighted to hear that you have consistently experienced excellent patient care from our team. It’s great to know that our dentists, nurses, and reception staff have been pleasant and helpful, and that your appointments have always run on time. Your kind words are truly appreciated.
Best Wishes
Smart Dental Care Team
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback. We’re delighted to hear that you found our team professional and courteous at all times. Your support is greatly appreciated, and we look forward to welcoming you again soon.
Best Wishes
Smart Dental Care Team
Not a nice experience
Was registered at practice then advised no longer patient got a 111 emergency appt an not a nice experience!
21 mei 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
It was a good experience
It was a good experience, a very good dentist, pleasant efficient staff, can't fault it. Tom Robinson.
15 mei 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you, Tom, for your lovely feedback. We’re delighted to hear you had a good experience and found both the dentist and our team pleasant and efficient. Your kind words are greatly appreciated.
Best Wishes
Smart Dental Care Team
Experance at the dentist
All staff were polite and helpful, I was explained what was going to happen through my procedure which helped me as I'm very nervous when going to the dentist, the staff made me feel relaxed and comfortable.
14 mei 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your wonderful feedback. We’re delighted to hear that our team helped you feel relaxed and comfortable during your visit. We understand that dental appointments can feel nerve-racking, so it’s great to know that explaining the procedure and providing reassurance made a positive difference to your experience. Your kind comments about our polite and helpful staff are truly appreciated, and we look forward to seeing you again soon.
Best Wishes
Smart Dental Care Team
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your fantastic feedback! We’re delighted to hear such great comments about Dr M Badra. Your support is truly appreciated.
Best Wishes
Smart Dental Care Team
I've been a patient here for a while…
I've been a patient here for a while and the only good thing is the reception team in particular Melissa
The level of care I've received recently since Dr Chris has left is appalling
Ive been forced to see a "Therapist" Im disappointed at the drop in level of care and feel like all this company wants is more money for basic care
Ive highlighted this on my last appointment to Melissa who I feel is left to carry the burden of this companies unrealistic level of service
I wont be back
29 april 2026
Review zonder uitnodiging
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Great service ,always greeted by…
Great service ,always greeted by friendly and helpful reception staff ,as always dentist carried out my dental work with care very happy with the high level of service I received .
24 april 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your wonderful feedback.
We’re delighted to hear that you’re always greeted warmly by our reception team and that your dentist continues to provide care with such attention and professionalism. It’s great to know you’re happy with the high level of service.
We truly appreciate your continued support.
Best Wishes
Smart Dental Care Team
Very good costumer service
Very good costumer service, everyone at the practice is polite and friendly. Dentist and dental assistant made me feel relaxed and comfortable.
23 april 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback. We’re delighted to hear you experienced such good customer service and that our team made you feel relaxed and comfortable throughout your visit.
Best Wishes
Smart Dental Care Team
A disappointing visit this time
My wife and I have belonged to this practice as NHS patients since 2014 and have seen many changes.
Our most recent visit for basic checkups (April 2026) was rather disappointing.
Despite the dentist recommending that I should have a Scale & Polish on my teeth - something that is included in the NHS Band 1 agreement that I had paid for - I was told by both dentist and reception staff that it was done on a private basis (£60) only.
It would seem that anything beyond the 10 minute checkup is chargeable, even though a scale & polish should be included when required.
21 april 2026
Review zonder uitnodiging
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate. Smart Dental Care.
Antwoord van Smart Dental Care - Croxteth Dental Centre
“Thank you for your feedback — we’re glad you found the staff pleasant and efficient.” Smart Dental Care
I’d have appreciated being given more…
I’d have appreciated being given more information about payment plans.
I was just told how much it would cost and not given any options.
23 april 2026
Antwoord van Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate. Smart Dental Care.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.