Made a purchase on April 17th, never received the item, never received responses to my enquiries, have had to open a dispute with my credit card company. Do not buy from here, scam alert!
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered a toothbrush 2 months ago for my son’s birthday and it never arrived. No responses to any correspondence. Reviews on here are going back so far I am baffled how they are still allowed to opera... Toon meer
Ordered on 19 October with 3-5 days delivery over a month now and nothing. No contact, no email stating delay etc. Have emailed the generic Gmail email address on there website and it bounces.... Toon meer
Shame you cant give it minus stars no reply to emails, package hasn’t even been show as in transit how long does it take to prepare a toothbrush for shipping, joke company i wouldn't and wont recomme... Toon meer
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered an electronic toothbrush a…
Ordered an electronic toothbrush a month ago and never received it. Have sent three emails to contact addresses as listed on website with no response! Feeling fleeced!
Ordered on 19 October with 3-5 days…
Ordered on 19 October with 3-5 days delivery over a month now and nothing.
No contact, no email stating delay etc.
Have emailed the generic Gmail email address on there website and it bounces. Emailed both individuals (Directors) and nothing.
Seems a con, however it would seem some people are receiving there products. Regardless don't risk your money, plenty of other options on the market.
AVOID ITEM NOT SENT
AVOID ITEM NOT SENT
Item ordered 2 weeks ago, delivery should have been within 3/5 days but item still not sent. No communication. I have lost £30. So annoyed I didn’t check reviews as this seems to happen regularly with this con company
Avoid at all costs
Avoid SmileyClinic as they do not send goods out.
Put in an order on 26/10/24 totalling £70+. No communication, despite 2 chasing emails. Eventually got a message saying there had been a fulfilment error their end, order would be sent "ASAP". Still no communication or update 1 week later. Have put in a dispute with my bank to recoup the money. Do yourself a favour and avoid this company.
Great quality
Ordered a couple of new toothbrush for my and the husband as our old ones had packed up .
Never tried smiley clinic before but was very pleasantly surprised.
Quick delivery too .
The quality is really good , I’ll be ordering some kids toothbrushes next time .
As previous posts sent by others still…
As previous posts sent by others still no order received. Several emails sent and no delivery or refund received. Avoid company and don’t waste your money.
Quality product
Very professional and efficient. I wanted to ask a question before I made a purchase which I had a very quick response to, the toothbrush exceeded my expectations. I highly recommend getting one! Thank you smiley clinic : )
Trying to return my order for 7 days…
Trying to return my order for 7 days now still no correspondence of absolutely shocking I've sent them 4 emails and nothing.order elsewhere and don't waste your money or time with these clowns.
Are rubbish
Are rubbish, i.order a product but i didn't recive it, i trying to contact them but no answer for 1 month and no money back.Don't buy.
Still waiting for my order (£48.50)…
Still waiting for my order (£48.50) that I ordered over a month ago. No reply to any of the emails I sent either. Will start the refund process with my bank tomorrow. Avoid this scam company like the plague!
Top stuff
Top stuff, great quality toothbrushes both for adults and children alike, fast delivery, kept in touch with me all throughout till my order arrived, highly recommend 👍👍👍👍
Same as other reviews
Same as other reviews. I bought and paid for a kids toothbrush over a month ago, got a shipping confirmation but nothing since, and no replies to emails.. unclear if a deliberate scam or a badly run business, but would advise anyone to avoid
Still not received my order !
I would love to do a review of this product, but since ordering on the 19th Sept I have still not received it as of the 5th October. I have emailed for an update with no reply ! Feeling disappointed to say the least.
Do not order from this dreadful company
I ordered a sonic travel toothbrush beginning of Sept I’m still waiting for my order. No one answers the phone or responds to my email.
ABVOID this company
rubbish products
don't reply to emails don't answer there phones obviously embarrassed about the rubbish products they sell be aware
STAY WELL CLEAR!!!
STAY WELL CLEAR!!!
I ordered and payed 19/7/2024 and it’s now September and I’m still waiting for my order. I have emailed 19 times!! It’s wasn’t a huge amount of money but if he’s doing this to lots of people it will soon add up to substantial amounts.
Total ripoff
Placed my order 6 weeks ago now and…
Placed my order 6 weeks ago now and still haven't received it. Can't get any response to emails about my order.Probably lost my money.
I have not received my Oder
I have not received my Oder. I Oder 3 toothbrush and only 1 arrived. The custom support is horrible don’t answer or talked to me like I was lying about missing Oder
I ordered toothbrushes for myself and…
I ordered toothbrushes for myself and my daughter both arrived on next day delivery. Really happy with my order especially the children's toothbrush its made it easier for her and she wants to clean her teeth now!
KEEP AWAY!!
KEEP AWAY!!! 40 days now since my order funds taken and product not delivered. They don't respond to their e mails ( No telephone number). Just spoke to my bank and got my "provisional” refund. What a waste of time!!!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








