Second time ordering my packing supplies from Smiths, since the last week of October. They always have just what you need for all kinds of packages, in all kinds of sizes. Their customer ser... Toon meer
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Lees wat reviewers zeggen
Smithpackaging states in their website that they offer next day delivery, but the items purchased did not arrive until 2 days later. I tried to call them via their landline telephone, but the cal... Toon meer
Ordered two sets of flat packed boxes but unfortunately we only ever received one, the delivery was shocking, 4 days in a row we stayed in within there 3 hour window, and never received anything. Day... Toon meer
I own a very small, one person business and have been buying packaging every 2/3 mnths for several yrs. I dont buy in enough bulk to be able to make big savings, but I did a price comparison with thes... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2019, Smith Packaging is a rapidly-growing packaging supplier and one of the UK’s premier resources for high-quality ecommerce packaging, industrial packaging, and packaging boxes for moving house. What started out as a small family business is now a highly reputable corporation large enough to supply packaging solutions for any business, while maintaining an ethos reflective of family-run values.
Contactgegevens
Unit A2, Halesfield 5, TF7 4QJ, Telford, Verenigd Koninkrijk
- support@smithpackaging.co.uk
- smithpackaging.co.uk
4,5
Uitstekend
2K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Very good quality shipping boxes I love…
Very good quality shipping boxes I love them thank you so much.
8 januari 2025
we have always had good service from…
we have always had good service from Smithpackaging. This time there was a slight hiatus, but was dealt with professionally and quickly.
Very happy to recommend them to anyone looking at packaging materials
8 januari 2025
I received my order after the 30 days…
I received my order after the 30 days that take too long. It's supposed to be coming three or four days so that takes longer or longer and I'm not happy with that and my oorder have canceled. Because of no box to packing.
6 januari 2025
Delivery as quoted
Delivery as quoted, great quality materials, value for money. Couldn't really have been better.
6 januari 2025
Average service
I ordered boxes, which took a long time to come and communication was poor. The quality of the product is good.
6 januari 2025
Worst company ever. Don't use for house move
Worst company ever. Ordered 50 removal boxes for my house move via amazon. A mere £135. Didn't arrive, no one has any idea where they are. Smith do not answer the phone AT ALL and I've tried lots of times. Smith do not answer their Live Chat AT ALL and I've tried lots of times. You may get some vague reply by email but they'll tell you they won't help as the order was placed through amazon!! They use Evri which as we all know is the worst delivery company on the planet. Currently none of amazon or Evri or Smith has the remotest idea where my boxes are or when/if they'll be delivered although they're happy to keep my £135. Shocking.
9 januari 2025
Review zonder uitnodiging
Easy to use website and quick delivery.
18 december 2024
Not received order
I’ve placed an order and had no update on when the dispatch will be. I’ve emailed and called several times and no one has got back to me.
9 december 2024
Great packaging products and super…
Great packaging products and super quick at delivery.
14 december 2024
Good value, fast delivery.
12 december 2024
Very good boxes and a good price too
Very good boxes and a good price too. Came quickly.
9 december 2024
I have only received one lot o paid for…
I have only received one lot o paid for 4 different items so far I have only receive the one lot
20 december 2024
Next day delivery doesn’t exist within…
Next day delivery doesn’t exist within this company
16 december 2024
Product is fine,
Product is fine,
Everything else is a shambles. If you’re out of stock of a product. Take it off the website, don’t allow customers to make multiple orders to be told that you’re out of stock and miss the same day dispatch. Utter mess of a website which makes the experience hellish. It’s annoying as the products I have received are actually good.
18 december 2024
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