Smithpackaging Reviews 1.591

Good quality great price and fast delivery

I ordered some moving boxes from Smith Packaging through Amazon.co,uk. The requested delivery date was delayed by three days so I knew I would not be able to use the boxes. I, therefore, cancelled the order and requested a refund through Amazon. The boxes were delivered anyway by Evri, whose driver dumped them on the doorstep and drove away before I could speak to him and return the boxes. The next morning I left the country and so was unable to organise to return the boxes. I have asked Smith Packaging for a refund, after all, this was the fault of their delivery systems and chosen delivery company, but they will not refund me my money unless I return the boxes, which I can't do because I have left the country - that's why I needed moving boxes! Smith Packaging have taken no responsibility for this situation and keep directing me back to Amazon, who in return direct me back to Smith Packaging. Dreadful customer service. I shall never use them again.

Really good

Excellent customer service, products and fast delivery!

Great service and product as always, thank you 😊

Fantastic company, great quality products at low prices. Customer services are excellent and very helpful. I am a returning customer. I Would definitely recommend this company for all your packaging needs.

Quick customer service response via email was brilliant. Action taken was quick and without wasting time.

Good prices, quick delivery easy website

Very good customer service. There was a slight issue with my order prior to dispatch but Jayne was very quick to contact me and offer me a replacement product or refund which prevented any hold up in the very quick delivery. The products are very good and are competitively priced. Thanks for another easy transaction.

Easy ordering process & quick delivery.

No wonder they always run out of tape fast, their prices are the most competitive on the internet. Many thanks.

Boxes and supplies came on time and were exactly what I ordered. Double walled boxes look to be of the high quality I was hoping for, well done.

Excellent, fast delivery great communication.

Above and beyond thank you

Perfect . Good strong boxes to post my calendars.

Smithpackaging states in their website that they offer next day delivery, but the items purchased did not arrive until 2 days later.

I tried to call them via their landline telephone, but the call was not answered. I then emailed the company explaining the non delivery of my purchase. I received a polite reply stating that they would look into the matter.

I then received my purchased goods 2 days later.

Smith packaging are now my go to for delivery boxes for my embroidery kits. Very quick delivery and great prices when buying in bulk.

Swift delivery of the products I ordered and the product as described. Surprising how hard some "packaging" companies find this, but these guys deliver good quality product quickly.

The ordering process was simple and delivery quick. Very pleased with the company