Snaptrip Reviews 3.168

Very quick and easy to book holiday. Initially I was apprehensive as I was booking with Cottages.com, however everything went smoothly.

I booked a holiday property on 5 January 2026 for a week commencing Friday 7 August 2026 staying in Scotland. The booking was completed on-line and I paid a deposit. On 6 January I received an email from the customer service team at Sykes asking me to change my check-in date to Saturday 8 August for one week. I replied, however, the automated response I received stated I could expect a reply within 7 days. Given I have booked a ferry I couldn't wait 7 days for a reply so I tried calling. I spoke to a team member who said they'd transfer me to an agent. I was holding for 10 minutes with no information on how long I might have to wait. I then tried the WhatsApp option and again I received an automated response. Given that Sykes contacted me, I would have expected a more immediate response.

We really enjoyed our stay at The Oast House during Christmas also the cosying of the place.It was so lovely, the beams and all furnishings made it so perfect as not so Morden. Loved the walks especially one on the last day. The Hosts were really warm, friendly and were at the end of the line whenever needed. They gave us the history of the place and my boys loved the conversation on Cattle imagine. We are planning to go back for summer.
I would recommend the place for anyone who’s dying for Peace and Quiet.👌

We find our next holiday so quickly with this website. Also liked the summary of reviews so we didn’t have to read through them all.

Good information about property.

Gorgeous property. Was easy to book

Melissa came back within ten minutes with answer to my questions.
Booking was easy and informative.
Thank you

We were able to book a place for next year that caught our eye earlier this year. The site was easy to navigate and the information provided was comprehensive.

Everything

Snap trip were very quick to respond to the issue I was having booking a holiday on line forwarded me on to the relevant company to contact

Very quick in dealing with my booking.

Found the perfect holiday home quickly.Good price wifh ease of booking

found us a property not seen before making new years eve trip a reality

Easy, straight forward, efficient

Not the greatest site. Put in dates +/- 7 days but it did not exclude properties that weren't available. Despite using the filter to list the properties from lowest price the order was not sequential. I almost lost the booking because the payment wasn't taken and Cottages.com cancelled the booking so I had to rebook.

Beware. The website will show you a prices for your desired dates and says the property is available for "your dates"
However if the property only does changeover days on Monday and Friday, the site is not set up for this, so can be very misleading.
It will let you book your desired dates !! And give you confirmation !!
However as they use Sykes holidays to book through, you may get a phone call the next day to say the property will not accept your booking.
You then have to change your dates, which if you are going with a number a friends, this is very frustrating.

Basically their website needs changing to reflect the dates that the property will accept that they are the agents for.

I had not realised that Sykes had subcontracted their bookings to Snaptrip. However the booking process with them was straightforward and it was completed easily.

Easy to use site with lots of choice.