First class service. Answered all my many questions with no problems and very quickly. Great knowledge of the product they were selling. Delivery was rapid and the price better than any other seller I... Toon meer
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Lees wat reviewers zeggen
Late writing this review, bought my daughter for her birthday High top jordans and i was worried that the size may not be right. Customer service was fab, they said they would exchange to bigger size... Toon meer
I ordered a hoodie that I was able to select my chosen size and pay for item aswell as pay for delivery within 3 days. 5 days later I still hadn’t received item and after contacting them was told that... Toon meer
Absolute brilliant service. I have brought multiple items from this company and there literally isn’t anything they can’t find or source. The delivery turn around is so quick and the knowledge... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
From the latest trainers and clothing such as Air Jordan 1's, Fear Of God Essentials, Nike Dunks, Nike Air Force 1's & Yeezy's to the most luxury designer brands. The UK's favourite personal shoppers have you covered. Shop with Sneaker Velocity!
Contactgegevens
Kemp House, 160 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- Sneakervelocity@gmail.com
- sneakervelocity.com
3,9
Goed
121 reviews
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Would recommend
The website was easy to navigate and had a wide choice of trainers to choose from. Delivery was quick (only 3 days after I ordered) and very pleased with the trainers, my fiancé loved them!
Will be using this company again in the future.
8 november 2021
Great shoe shop
Shoes arrived on time, costumer service skill were very quick and efficient. A nice thank you note for buying a product aswell
5 november 2021
Great service
Great service. They kept communication at all times throughout the process and once trainers were shipped they came the next day.
Had no issues and if I contacted them about the order I always got a quick and helpful response.
22 oktober 2021
Well done guys
I had been searching for a particular Jordan 1 mid for weeks and then came across this site.
I placed the order, and within 4 days received them.
I have to say I am very impressed. Really happy with the service and will definitely be purchasing again. Thanks guys, I have one happy daughter!
17 oktober 2021
Review zonder uitnodiging
Good customer service
14 oktober 2021
Great service
10 oktober 2021
Great service all round
8 oktober 2021
Ordered trainers and they came within…
Ordered trainers and they came within days.
Good communication.
6 oktober 2021
Unbelievable customer service
Unbelievable customer service, all my limited purchases will be going through these guys in the future
30 september 2021
Review zonder uitnodiging
Thank you
Had a slight issue at the start but was resolved quickly, good communication and the shoes were great. Thank you
23 september 2021
Review zonder uitnodiging
Antwoord van Sneakervelocity
Hi Jaleh,
Firstly we would like to apologise for your experience shopping with us so far, we completely understand how frustrating this is for you and our intentions are never to leave our customers feeling this way.
As we are growing day by day, we recognise we will make mistakes, but also understand we need to action quickly and rectify these mistakes so they don't happen in the future.
We can only apologise and hope that in the future we can show you the amazing service we provide to thousands of others.
We have responded to your E-Mail with some options and hope this works for you.
We hope you have a lovely day!
Regards,
Sneaker Velocity
Ace 👏
Ace 👏
Fast delivery and exchange
Brilliant customer service
My best designer site by far
Recommend . Top service
13 september 2021
Review zonder uitnodiging
Jordan 4 Oreo
Had ordered a pair of Jordan 4 Oreo’s and upon arrival I could see there was a slight manufacturing issue with the shoe. I emailed Sneaker Velocity and they were very helpful and explained what might have happened. Even though it was no fault of their own, they sent out a replacement pair rapidly as I was needing them for a certain day. The shoes have arrived 2 days earlier than needed and they fully refunded the delivery cost I paid to make sure they were here with plenty time. Great customer service and great shoes.
13 september 2021
Review zonder uitnodiging
Customer service is non-existent - UPDATED
Customer service is non-existent, I’ve emailed them 3 times in the last couple months and no response at all. I paid for a pair of shoes and have heard nothing back from then regarding, extremely disappointing as I would have given a 5*
UPDATE
Was contacted by Sneaker velocity, who very genuine and apologetic and explained what the cause was. Problem was resolved instantly and swiftly with feedback taken on board. Brilliant customer service shown throughout phone call, therefore a 5 star rating
8 september 2021
Review zonder uitnodiging
Very happy with my purchase
Very happy with my purchase, very proffesional and quick to reply to my enquiry, I will definitely order from you again
8 september 2021
Very fast delivery excellent customer…
Very fast delivery excellent customer services everything spot on
6 september 2021
5 star service not like all these other…
5 star service not like all these other personal shoppers GREDDY these guys are proper genuine 💯
6 september 2021
Exceptional customer service, great team
Unbelievable customer service, went out there way to contact me to let me know they didn’t have the shoes I wanted in stock. However they managed to get them in for me!
Will Definitely be shopping here again
Many thanks to the team :)
6 september 2021
Review zonder uitnodiging
Excellent item just as described.
Excellent item just as described.
Well packaged as well.
1 september 2021
Highly recommend
Highly recommend! Bought many trainers from here now & services is always great & speedy delivery! Also helps with the pay up method. Can’t recommend enough!
21 augustus 2021
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