Title: Absolute Garbage Service – Avoid This App at All Costs Review: DO NOT BUY from SNKRDUNK. This is one of the worst buying experiences I’ve ever had on a sneaker/card marketplace. I ma... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Toon meer
Bedrijf heeft geantwoord
Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US th... Toon meer
Bedrijf heeft geantwoord
We really enjoy working with SNKRDUNK. The service and grading the cards is outstanding. We had two hiccups with the company where they forgot to put the sticker on the card to seal it and a foreign... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
223 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
First purchase and the experience was very good especially that I can keep track the progress of my order. The packing was very nice and the cards were well protected.
31 oktober 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you very much for your wonderful feedback! 😊
We are very pleased to hear that you had a very good experience with your first purchase.
We are honored that you appreciated that you were able to check the progress of your transaction.
We will continue to strive to improve our services so that you can shop with peace of mind.
We sincerely look forward to serving you again!
Fantastic customer service
Fantastic customer service!
Very helpful and professional. Everything I needed was promptly dealt with efficiency.
18 oktober 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for taking time to write up a review! 🫶
We appreciate your kind words about our service, and we will continue to strive in order to deliver the same high-quality service in the future as well ☺️
If you have any other issues or questions, feel free to reach out at any time!
Thank you again and we look forward to being of service again soon 🥰
Great legitable site ever
Thank you guys the shoe had arrived on time and fast . I ♥️ the shoe that I got from you guys .The quality is so good and perfect fit for me to wear it .Thank I recommend to everyone should shop and order this site it is legit authentic period .Thank you guys I will shop again soon .
2 oktober 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for your wonderful feedback!
We’re really happy to hear that your shoes arrived quickly and that you love the quality and fit. Your support and recommendation mean a lot to us.
We look forward to serving you again soon! 💫👟
I used to be very confident of…
I used to be very confident of purchasing ungraded cards from SNKR as they were meticulous in their checkings and will spot damages which I find tough to detect. Over the years I made multiple purchases from SNKR confidently, however recently I purchased 2 Grade A condition cards and both came with damages, I raised my concerns to SNKR and their feedback was white chipping is considered condition A. I mean even I could see the obvious issues easily and yet they consider it condition A. Now I am very skeptical when purchasing upgraded cards and avoid if possible.
4 september 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for sharing your feedback and past experiences with SNKRDUNK.
We truly value the trust you have placed in us over the years. Please be assured that our experienced authentication team conducts thorough inspections for every single item and only approves those that meet our strict quality standards.
After you contacted us, our team carefully re-authenticated the cards you mentioned. They confirmed that the white chipping observed is a common occurrence from the manufacturing process and has been present since shipment from the manufacturer. This is considered an individual variation and falls within the acceptable range for items categorized as "Grade A" condition under our guidelines.
As a platform that facilitates transactions between individuals, we do not manufacture or hold inventory ourselves, but we remain committed to ensuring buyers receive items that meet our published quality standards. For more information, you can review our Used Trading Cards Quality Guidelines.
https://docs.channel.io/snkrdunk-faqs/en/articles/Used-Trading-Cards-Quality-Guidelines-6816ccf6
We hope this clarifies the situation and provides reassurance for your future purchases with us.
Great platform for trading cards
Great platform for trading cards
But slow progress on authentication
Also the sold records part can be improved. I think user should be able to access the sold item original listing like eBay
25 september 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for leaving us a review! 🤗
We are glad to know that you are enjoying SNKRDUNK for purchasing trading cards! 🥰
About the timing for authentication, kindly note that we are delays you may have experienced are temporary, as we also are informing on each listing page. However, we are doing our best to expedite our internal processes in order to get back to our normal schedule for authentication and shipping arrangements as soon as possible.
We also appreciate your opinion regarding our user interface!
Although you should be able to confirm the details of your purchase via the app (Account→ "Buying" or "Completed"→ Choose the transaction you want to check), you can also check an already sold listing by looking up the item you purchased and checking "Listed items", then find the item you purchased. We understand that this method may take time, so we will share your comment for consideration for future improvements.
If you are referring to something else, feel free to contact us at any time to tell us more about your suggestions.
We thank you again for your review, and we look forward to being of service again soon!
Antwoord van snkrdunk.com
Thank you so much for your kind words!
We’re glad to hear that you’re satisfied with our fast and reliable service.
We look forward to serving you again in the future.
Wouldn't even let me make a purchase
I tried to make a purchase, and they restricted it. I kept getting errors saying that the purchase had failed. I emailed customer support asking about why I couldn't make the purchase, and they said that I needed to give them evidence or a document to show that the address I put in is my actual address. So I sent them pictures of my ID and recent mail to show the address and that I'm legit. They then said that what I sent isn't qualified for verification and that I need to send them a Receipt of national or local taxes, or a student ID. Mind you, I've just moved into this new address, so I won't be able to obtain documents like that until December. They then basically said that I'm screwed to make any purchases at all for the next few months. They weren't helpful, or even tried to work with me on what other ways to show evidence that I reside at that residence. I would not recommend SNKRDUNK to anyone, as customer support has been very unhelpful with a situation that I didn't even prompt to happen.
12 september 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for taking the time to leave a review.
Kindly note that, in order to prevent fraudulent use, there may be situations where we need to confirm with certainty that the delivery address set on SNKRDUNK is linked to that specific user and similar scenarios.
As you mentioned, since you were not able to provide official documents that confirmed your residential address, we were not able to lift the restriction.
We appreciate your understanding regarding the fact that our policy is in place to ensure the safety and security of all our users.
However, we will be happy to provide assistance to the fullest extent possible, so please feel free to reach out again to our Customer Support team at any time for any other concern.
We thank you again for your understanding.
SNKRDUNK did it again
SNKRDUNK did it again, #1 they are legit! #2 found a high end shirt I was looking for, at retail. From now on I’m always coming to SNKR for my favorite sneakers and clothing brand!
22 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
We are so happy to hear that you had such a great experience with us! 🥳
We are glad you were able to find your item at retail price! We pride ourselves on being a legitimate and reliable platform for finding coveted items as smoothly as possible.
Thank you for the great feedback and for trusting us with your collection. We look forward to serving you again soon! 🤗
Customer service was prompt addressing my concern…
Customer service was prompt and addressed my concern as I’m located in U.S. look forward to make the purchase soon.
7 september 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for your kind feedback!
We’re glad to hear that our customer service was able to assist you promptly.
We look forward to serving you again and hope you enjoy your upcoming purchase!
I received the package without any…
I received the package without any damage. It was perfectly covered. They update you on every progress of the order. This is my 3rd order from them and I don't see ant problem. There was no tampered or resealed product.
23 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for your kind comment.
As we ship by air from Japan, we take extra care with packaging to ensure your items arrive safely. We are truly glad to hear that you appreciate the effort we put into this part of our service.
We look forward to serving you again, and we hope you will continue to enjoy shopping with SNKRDUNK.
Spent THOUSANDS and sellers don't ship…
Spent THOUSANDS and sellers don't ship items! From the 30+ orders that I made, only 9 sellers actually shipped the items. This was a mix of different items. This is absolutely unacceptable. SNKRDUNK claims to penalize the sellers yet us buyers who are spending thousands on the platform get no compensation and are now forced to pay higher prices. A FEE SHOULD BE CHARGED TO THE SELLERS AND SHOULD BE GOING TO BUYERS IN THE FORM OF CREDIT!!! That is the only way to help compensate for price hikes while the sellers refused to ship. At this point it's not even worth purchasing from this platform, clearly, they just allow anyone on there and don't care if they actually ship the items. AVOID unless you're willing to have your funds held while the sellers figure out if they want to ship it or not.
8 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
We sincerely appreciate you taking the time to share your feedback. As SNKRDUNK is a platform for transactions between individuals, we take strict measures such as suspending accounts and restricting usage when sellers fail to fulfill their obligations. In addition, our customer support team makes every possible effort, including sending daily reminders to sellers, to encourage them to ship items promptly.
Even so, we are truly sorry for disappointing you when you were looking forward to your purchases. We understand how frustrating this experience must have been, and we will continue to strengthen our efforts to improve the reliability of transactions on our platform.
If you notice anything further or have additional concerns, please don’t hesitate to contact us anytime at information@snkrdunk.com .
SNKRDUNK’s Japan Double Standards: Buyers Unprotected, Sellers Unaccountable
Hey all, I’m a Pokémon card collector, and my experience with SNKRDUNK has been infuriating due to their lack of buyer protection and zero seller accountability. I ordered 10 McDonald’s Pikachu promotion packs for ~17,000 yen. The next day, the price jumped to 25,500 yen, and the seller canceled, claiming they “forgot to remove the listing” and had no stock. Sounds like they just wanted to sell elsewhere for more profit. SNKRDUNK allowed this with no consequences for the seller, leaving me with an 8,500 yen loss if I reorder.
Contrast that with my earlier order of a Pokémon Tohoku box. The price dropped the next day, and I tried to cancel to buy cheaper elsewhere, but SNKRDUNK refused, citing their no-cancellation policy for buyers. Yet sellers can cancel with flimsy excuses? This double standard is unfair—buyers are locked in, but sellers face no accountability. Unlike eBay, there’s no feedback system to flag shady sellers. Has anyone else dealt with this on SNKRDUNK? Suggestions for better platforms?
15 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for sharing your feedback.
First of all, we want to assure you we take your concerns about fairness and accountability very seriously.
Kindly allow us to clarify our process. When a seller lists an item, we expect them to have it in their possession; however, because we do not hold the inventory ourselves, we are unable to verify a seller has the item until they send it to us for authentication.
If a seller states that they cannot fulfill an order, it's typically because they no longer have the item in stock and as a consequence unable to ship the item. When this happens, we always make sure to sanction them in accordance with our policies.
Regarding our no-cancellation policy, it is in place to ensure a stable and trustworthy marketplace. For this reason, we are not able to accept cancellations for personal reasons, including market fluctuations. Our goal is to create a consistent and reliable experience for all users, which means the same rules apply to all buyers.
Rest assured that we are continuously working to improve our platform and our policies to create a better experience for our community. We appreciate your insights and we will make sure to share them within the company.
We thank you for your understanding.
Trustworthy, Fast TCG Delivery
recently ordered a bunch of White Flare JPN from a seller on snkrdunk, whats crazy is that on here its only ~$50 a box compared to facebooks $90 a box shipping was surprisingly fast got here in about a week and pulled the white reshiram BWR very happy would order again 10/10
6 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for sharing your experience!
It’s great to hear that the shipping was fast and you pulled the White Reshiram BWR — congrats! We’re glad you found a good deal on SNKRDUNK and appreciate your positive feedback.
Looking forward to your next order!
Definitely very trustworthy site for…
Definitely very trustworthy site for Japanese TCG purchases. Bought a number of products from SNKRDUNK for a while already and products are authenticated + shipping is quick.
4 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
At SNKRDUNK, we take pride in offering the highest level of quality in TCG purchases through not only professional authentication by certified experts but also meticulous inspections.
The TCG market is still going strong, so we hope you'll choose SNKRDUNK again when you're looking for your next item!
Updating status is very prompt … love it
22 juli 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
We're happy to hear that you’re satisfied with your experience!
We'll continue to provide attentive support whenever you shop with us again.
Thank you for choosing SNKRDUNK — we truly appreciate your continued support!
Easy transaction and offers…
Easy transaction and offers authentication services. Will purchase here again.
30 juli 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
We're so glad to hear that your purchase went smoothly!
We'll keep working hard to make your future shopping experiences even better.
If you ever have any feedback or suggestions, we’d love to hear from you.
Wishing you more great finds ahead!
Awesome website
The website is very clear and user friendly.
The product quality is great, condition is good, fast delivery
26 juli 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for your kind feedback!
We're thrilled to hear that you found our website easy to use and that you're happy with the product quality and delivery speed.
We look forward to serving you again!
Top TCG place but no longer ship to Brunei
SnkrDunk has always been my go to Japanese One Piece cards online shopping as they grade them to ensure customers are happy in what they get. I wish it was still available to ship to Brunei but now they have stopped it. Hopefully they allow it back in the future.
2 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for your kind words and continued support!
We're truly happy to hear that you've enjoyed shopping for One Piece cards with us. We understand how disappointing it must be that shipping to Brunei is currently unavailable, and we sincerely hope we can resume international shipping there in the future.
Your feedback means a lot to us!
Amazing purchase experience
Company was communicative, well within their prescribed timelines and item delivered was exactly as advertised. Considering how many spam vendors there are online nowadays, I was happy with my purchase and will most certainly purchase again from them.
1 augustus 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you very much for your positive feedback!
We're glad to hear that you were satisfied with both our communication and the item you received. It's our goal to provide a trustworthy and smooth shopping experience, and your kind words mean a lot to us.
We look forward to serving you again in the future!
Awesome site
Fast shipping. Beautiful packaging. Authentication process and shipment are easy to track. Love it. 10/10
31 juli 2025
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for your comment!
We’re very glad to hear that you had a smooth purchasing experience.
We look forward to serving you again and helping you discover more amazing finds!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.