snkrdunk.com Reviews 223

The store is absolutely fantastic for buying TCG stuff from Japan without having to worry about the legitimacy, under an affordable platform fee, they are very thorough when checking and authenicating your purchase, aside from the obvious real/fake question, they will notify you when the condition of the card does not match the condition the seller list (aka, having scratch equivalent to B when they listed as A), they will take a picture of the area of concern and inform you, and allow you to make a decision on whether you want to proceed the transaction.

They will even take time to check whether the card the seller sent to them are the same card they have shown on the listing page, I have one card where they informed me that they believe it to a different card than what the seller list based on centering of the card, and even showed pictures that compared the centering of the card they recieved vs the image of the card seller listed. So I feel like the extra platform are very warranted to get you out of buying stuff you don't want.

As for criticism, I only used the internation version of the App not the JP ver. App so I can only comment on the experience of that one. While overall it has been great to use the platform, there are still some changes I feel like they can improve on.
First of all, for international customet, we cannot sell any TCG products even if we are willing to pay shipping etc., so I do hope they can accomadate to international seller in the future.
Secondly, you cannot add TCG box items into carts to shop along with your single card items to save on shipping fee as well as the hassle for multiple package/payment.

Thirdly, the price change notification only alert you the lowest price of that card, which tends to be cards that are not graded and most likely in bad condition like a C or D, I hope that they can make it so that you can filter the condition or grade of the card you want a notification on. For example it will be actually useful to know a psa 10 of a card that I want have dropped price, instead of just a condition C of that particular card have been listed, which is useless for me to know and basically just a spam email.

Last but definitely not least, I truly wish that they have a seller page where we can find out who the seller is, so that we can buy from the same seller again if the we like that seller, or vice versa, avoid a seller that have been doing some dodgy stuff like listing bad condition cards as good or even sending in a different card than what they posted etc.

Great options for authentic sneakers at reasonable price. No frills purchase navigation making it a very good choice to buy sneakers online!

Packs were received with adequate packaging. Shipping was super quick after the authentication process. I’ll be ordering again for sure.

I've recently been introduced to SNKRDUNK, mid Jan 2025. For the most part I've been impressed by everything from the site. The prices are reasonable to downright great deals compared to other sites. Delivery to door once ordered is usually within 2 weeks. Which is very fast considering they include the authentication. Overall, when things go well this site is great

That said I have also run into a couple issues that the company wouldn't resolve due to their policies. Which I could not find in great detail anywhere.
One item arrived moderately damaged. Not to the extent the item was broken, but the item box had a large tear. If you look on the website's guidelines it looked as bad as the ones they won't accept. I contacted the company and went through their procedure. Described the problem, gave them pics, even an unboxing video. They said because there was no damage to the shipping box and it left their authentication with no damage nothing could be done. Not even a coupon.
Another instance was I couldn't cancel and get a refund after 3 weeks of an order being stuck in "review" limbo. As of writing I still haven't gotten any word on the item.

Again, when everything goes right this site is very good. And majority of the time, like 4 out of 5 times I've had no problems. But if something does go wrong it may be very difficult to get a proper resolution to issues.

***Update. Took considerably longer then I feel is appropriate, but eventually the company and I reached a point of agreement. They issued a reasonable compensation for the amount of problems that occurred. To get to that point I did have to stay on top of things and go through Paypal to press my issue. But the resolution is fine and in line with what I was asking for. Not a full refund/return but fair compensation.
And by coincidence the other problem I had with a product being stuck for several weeks was also resolved. Apparently there was damage to my item during transit. The company issued a refund after confirming. So it could take a long time, but the company does resolve things if you stay on top of issues***

Much better of also you offer atome pay later

Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compared to others. Support is amazing, even got a bug fixed for me! Updated today after being advised by support, amazing no issues with favourites now! The guys are great! Recommend to all who have access…not sure if it’s available worldwide. Thanks SNKRDUNK!

From the very 1st day of the purchase. I've been communicated with via text, App, and email. Very friendly service and speedy communication. Great selection and awesome prices from what I noticed. Thank you so much. I look forward to purchasing from SnkrDunk again in the near future.

Is really good website to purchase sneakers and Card. All is authentic. Very good customer service also fast response. Thank you SNKR

Got some genuine sneakers. Was kept updated all throughout. I highly recommend SNKRDUNK.

I prefer buying from SNKRDUNK over any of the other reselling apps/sites because of their efficient service, attention to detail while authenticating, great communication, and fair prices. I live in the US and I’ve found that I receive my orders from SNKRDUNK faster than I do when I order from StockX, GOAT, Grailed, and even eBay now that they’ve tacked on so much waiting time for their authentication process. All in all, SNKRDUNK is just better than the rest!

I have used SNKDNK on several occasions, to get awesome kicks that I can’t get in Australia. They provide regular updates and shoes always arrive in mint condition as promised. Highly recommend.

Package was way delayed and they said it was completed already but still haven’t receive it.

Ordered the new Wizard of OZ SB dunks. Item came quickly and in excellent condition. Very happy shopping at SNKR Dunk.

Satisfied customer. First time I bought to SNKRDUNK. Definitely going to buy again.

I ordered the wizard of oz dunks and they were great with updates and even asked me if I wanted to cancel the order because it had a tear in the bag in which the shoes were sold in. Of course o didn’t mind the tear but I Love the fact that they checked with me to be sure StockX never did that so I’m pleased and they’ve earned my business. Thanks SnkrDnks 😎

The whole process was relatively fast and I appreciated knowing that my boxes from Japan were authentic!

Shipped on-time, was kept up to date, package label was added, only minor issue is that it arrived in huge box without some sort of cushion or packing peanuts. Very minor and no damage to products

Awesome service, great customer service and a fantastic authentication process.
Shipping is pretty quick as well, and I live in Australia.
Would 100% recommend them, I jave bought a few sneakers from them and will continue to buy more!

Will not ship any other address other than the one you live in.