Title: Absolute Garbage Service – Avoid This App at All Costs Review: DO NOT BUY from SNKRDUNK. This is one of the worst buying experiences I’ve ever had on a sneaker/card marketplace. I ma... Toon meer
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Lees wat reviewers zeggen
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Toon meer
Bedrijf heeft geantwoord
Purchased a Japanese exclusive Popmart skullpanda from this site. This site communicates with via email. Despite it taking 13 days to complete which is the average time of shipping from China to US th... Toon meer
Bedrijf heeft geantwoord
We really enjoy working with SNKRDUNK. The service and grading the cards is outstanding. We had two hiccups with the company where they forgot to put the sticker on the card to seal it and a foreign... Toon meer
Bedrijf heeft geantwoord
4,3
Uitstekend
223 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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I had good experience with my first…
I had good experience with my first purchase. The pricing on the app is a little confusing and not clear though. Overall good experience. Good shipping time. I got what I need.
7 oktober 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for shopping with us on SNKRDUNK 🙌
We are pleased to hear that you had a good first experience.
We hope to be able to serve you again in the near future!
We would like to assist you in making your experience easier next time, so we would appreciate it if you could contact us regarding any concerns you may have ☺️
Thank you so much!!!!
AMAZING EXPERIENCE
This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast delivery timing as soon as the item passed their auth. They are my new favorite platform to order now.
25 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for shopping on SNKRDUNK🤝
We are happy to hear that you had a good experience!
We hope you will continue to find wonderful items in the future.
If you have any requests for the service, feel free to email us at any time☺️
Thank you so much!!!!!
SNKRDUNK’s Authentication Credibility
SNKRDUNK’s authentication process is very reliable as it guarantees the customer that the product is genuine and instills purchase confidence. Item received was verified to be authentic and this is my 3rd purchase from SNKRDUNK. No more L’s, only W’s!
28 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for your great comment!!!!
We are very happy to hear your comments on the things we are working on with special effort.
As you may know, as well as the visual inspection process by specially trained authenticators, we also carry out a double check using the latest technology such as X-rays, and we promise to continue to provide perfect products by making use of our extensive experience and knowledge.
Thank you so much and we hope to be able to be of service again soon🤝
The sneaker app is quickly gaining many…
The sneaker app is quickly gaining many followers all over the world. Seller & Buyer friendly platform to sell/get your heat. Cheers!
26 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for your kind comment! ☺️
We are glad to hear your opinion about our app and we will strive to make it even easier to sell and buy items on it! 🙌
Thank you again and we hope to continue to be able to be of service in the future as well! 🎉
I have received many sneakers (25+)…
I have received many sneakers (25+) without any difficulties. I actually prefer to order from this app.
10 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for always using SNKRDUNK☺️
We are very happy to receive such great comments!
We will do our best to make it easier to use, so please continue to use our services in the future🙌
We thank you again for your review and we look forward to serving you again soon!
Albeit I was skeptic at first it turned…
Albeit I was skeptic at first it turned out to be a great experience. From the original purchase to the authentication and the delivery of my home
1 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you very much for your comment about your experience buying on SNKRDUNK! We are very grateful and happy to hear that you decided to trust us and that you had a positive experience in return! 🥹
We truly appreciate you taking time to write such a nice review 😊 If you have any questions or suggestions for us, feel free to contact us at any time, we will be happy to be of help!
Thank you and we hope to be able to be of service again soon 🙌
Hydrapple EX SAR NM
Ordered japanese Hydrapple EX SAR, came quickly from japan, passed through SNKRDUNK quality control and arrived in a penny sleeve in a toploader in a plastic sleeve with a tamper-proof sticker, in cardboard in a box with packing peanuts. I did pay 13$ for shipping but it was worth it.
6 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for your review about your experience on SNKRDUNK! 🤗 We appreciate you taking time to leave a comment!
We are always working on providing high-quality service, so if you have any suggestions or questions for us, feel free to contact us at any time!
We thank you again for your patronage and we hope to be able to be of service again soon! 😊 🤝
Very easy to shop and great prices
12 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for your comment about our service! 🥳
We are pleased to hear that you were satisfied with our service!
We will continue to strive in order to provide high quality support, so please feel free to contact us if you have anything you want to ask us. We will be happy to be of help! 🤝
Great service and they are very…
Great service and they are very responsive. Satisfied with the purchase I made recently.
10 september 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for your positive feedback about your purchase on SNKRDUNK! We appreciate you taking time to leave a review! 😄
Feel free to contact us anytime if you have any questions or requests! We will continue doing our best in providing the best service possible in the future as well 🤝
Asked for photo Id to be emailed 👎🏼 identity theft waiting to happen
Tried to make my first purchase. Thought I'd give them a chance. Completed login process, email and phone number identification and pressed purchase on a pair of of Air Max 1 Concepts "Heavy". Imagine my disappointment when it showed there was an error, so I contacted customer service and this was their response:
We have confirmed that your account has been flagged because our monitoring system has identified possible fraudulent activity. For your security, we have implemented measures to restrict your account.
In order for us to confirm the current status of your account, kindly provide us with the following:
- A valid identification document with a photo that shows your full name, address and expiration date.
Deleted the account straight away and not going back. Why would I risk sending my personal legal document on an email and risk having my identity stolen just to buy a pair of kicks 😄.
I am not gullible enough to think some of my info is not already online, but I know better not to send them my photo id just for a pair of shoes.
I would use this website if cheaper than Stock X (the shipping is a killer) but I wouldn't recommend it as I think it's absurd that they ask for legal documents to be sent online. 👎🏼
Replying to your reply: Thanks for taking the time to reply, I understand that's your policy and I don't agree with it hence why I deleted the account straight away. My bank or Paypal can look after my account security. My details shouldn't have been flagged in the first place as it was my first purchase and all my details were correct. If people want to send you all the information, that's up to them, I don't see a guarantee that my information (which I already supplied enough of while signing up) won't be shared with other parties, so I won't supply it (am I supposed just to take Snkrdunk's word for it) and if your support service person couldn't help me further, I am happy just to buy the sneakers from somewhere else. Cheers
26 augustus 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for your comment regarding this matter.
We apologize if our response did not make you feel comfortable regarding sharing your personal information.
Although we understand your concerns, rest assured that these are measures taken by our company in order to guarantee the safety and security of all our customers in order to avoid the possibility of unauthorized usage, and we implement strict security measures information received from our customers in order to avoid occurrences such as leaking personal information.
We thank you for your understanding regarding this matter.
I had a question about listing…
I had a question about listing something they got back to me very quickly and answered my questions and were very nice and professional about it.
18 augustus 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for choosing SNKRDUNK!
We appreciate you taking time to leave such a nice review about our service!!
If there is anything else we can help you with, please do not hesitate to contact us again anytime! 💪
We thank you again for your kind words and look forward to be of service again soon! ✨
Very good service
19 augustus 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
We are very pleased to hear that you are satisfied with our service! ☺️
Please do not hesitate to contact us at anytime should there be anything we can help you with!
Thank you for your comment and we look forward to be of service again soon!
SNKRDUNK is my go-to for sneakers
SNKRDUNK is my go-to for sneakers! The selection is always on point, especially with models that are hard to find in the local market but available in Japan. The secure authentication gives me total peace of mind, and their customer service is super responsive. Shipping is fast, with neat packaging. Highly recommend!
1 augustus 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thanks for the wonderful comments!
We will continue to do our best to serve and satisfy you at all times, and we hope you'll use our service again in the future :))
Feel free to contact us anytime if you have any requests in the future so that we can improve our service quality even further! 🤝
Thank you!
A1 since day one
Love your customer service it’s second to none. This is my 7th order and never had any issues orders always arrive in a timely manner.
11 augustus 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you so much for shopping on SNKRDUNK!
We are very happy to hear about your positive experience with us!
Feel free to contact us anytime if you have any requests in the future so that we can improve our service quality even further! 🤝
Absolutely rubbish service
Absolutely rubbish service. Extremely slow shipping - I have been waiting for almost 3 weeks and still no updates from them.
I made a big mistake to buy from them! Was stupid to believe all these fake 5 star reviews.
15 mei 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Hello, this is SNKRDUNK.
We are sorry to hear that your package hasn't delivered yet.
Please provide us your account information, we will investigate to solve your problem as soon as possible.
snkrdunk continues to be trustworthy reseller platform to buy from
snkrdunk continues to be trustworthy platform, and listed items are very competitively priced. I thoroughly enjoy everytime I buy from their platform.
One of these experiences I would like to highlight...I ordered online a pair of New Balance 993 sneakers, and the experience from order creation to delivery has been a very pleasant experience. snkrdunk's commitment to quality is top-notch, as they even messaged me, with photos, of an issue with the shoebox, which I found very minor, mind you, and giving me a choice of cancelling or continuing with the order. I chose to continue, but the point is that they were very strict with the quality of each aspect of each item you order, which I greatly appreciated and definitely builds trust. As I have ordered numerous items from them before (and each I had been happy), I will continue to shop from them.
6 juni 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for shopping on SNKRDUNK!
We are very happy to hear that your buying experience was satisfactory.
We will continue to do our best to provide services that are more personalized to our users, so please do feel free to let us know if you have any requests.
Thank you so much!!!!
Crappy wannabe website
Crappy wannabe website - my order never came. They shipped a damaged pair. Claimed to be from Japan but I git this shiet from China instead. I can't reach them at all. What a scam! Avoid at all cost.
6 juni 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Hello, this is SNKRDUNK.
There seems to be a misunderstanding of this information.
Our headquarters and main warehouse are located in Japan, and we only ship items that have passed the proper authentication process and quality checks.
Our business is expanding into overseas markets and due to the demand we have a warehouse in Singapore.
Therefore, while we ship from multiple locations, we do not ship from China at this time.
If you purchased items from our app and have problems, please provide us with your account information and order number.
We will then investigate so that we can resolve your issue.
Good experience so far
Their authentication process has been super helpful. They were able to find damages from cards I have purchase and immediately refund it to me. They are also very responsive when you message them via the chat in the 'Check the Progress' box. Can safely say I had a good experience with them so far.
10 juni 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for the post about your good experience🤝
We will continue to do our best to make our customer support team more speedy and easier to understand, so if you have any requests, please feel free to let us know anytime :))
Thank you so much!!!!
Great service except don’t expect a…
Great service except don’t expect a cancellation request to process under any circumstances. They will restrict your use of service if you chargeback if you get scam. Be very careful when purchasing. Their terms of use on cancellation is false. It doesn’t reflect what they want to convey
11 juni 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for reaching out and we apologize for the delay in our reply.
Kindly note that our cancellation policy (i.e. not being able to cancel a transaction for personal reasons after the start of a transaction) is made clear at the time of purchase confirmation and in our FAQs.
If an unjustified chargeback is made, our management may take countermeasures in order to avoid continued unjustified chargebacks that go against our policy and Terms of Use.
We thank you for your understanding at this time.
All good in the hood
Excellent service and communication. They inspect the product thoroughly before shipping. So far, all items i purchased were all authentic so no need to doubt.👌
4 juni 2024
Review zonder uitnodiging
Antwoord van snkrdunk.com
Thank you for the 5 star rating🌟
We hope you continue to enjoy your shopping experience with our high accuracy authentication.
Thank you so much!!!!
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