Snowdonia Cheese Co. Reviews 

Delivery made today in 34 degrees, DHL did not knock or ring the doorbell, checked on delivery time at 6.00 found delivery on front step in direct sun.
Cheese was soft , wax melted the only ice block was a polythene bag which was completely melyed, the insulation was bubble wrap, so cheese completely ruined. With the current temperature certainly a complete lack of insulation and cooling blocks, might have not saved the situation, but certainly didn’t help. We do have a cupboard in the porch that it could have been left in. Maybe DHL not the best choice of carrier. Waiting on response
UPDATE. a new replacement sent, received safely in to me directly, driver did try to hand over a box of gravel in error, admitted he had delivered the previous one showed him the cupboard by the front door, said it was locked, demonstrated it wasn’t just a bolt and got him to read the information on the box. He did apologise. Maybe reconsider your carriers or maybe we were unlucky. Positive the cheese was lovely and thank you for the replacement.

Delicious cheese, easy ordering and rapid delivery

Always excellent - best cheese ever!

Fantastic service - arrived as scheduled.
Lovely cheese hamper

Sent as a gift to a friend. They were thrilled!

It would seem that many of the negative reviews are actually down to delivery and DHL. I ordered our normal cheese selection and this was promptly dispatched. DHL lost parcel. Snowdonia Cheese customer support was superb (Thanks Dan). New order dispatched overnight. Not only excellent cheese but backed up by excellent customer service

Ordered a wedding cheese cake for my son, prompt delivery. The cheeses were perfect and did their job...soak up alcohol !!! They tasted lovely particularly the truffle cheese. Thank you

my son brought me a hamper full of your cheese an chutneys enjoyed them all so much i ordered more an will be returning for more later

Great selection of cheese, chutney and crackers. Love the new Purple Vale. Good delivery. Love the loyalty scheme that allows you to quickly get free cheeses or other items.

Ordered one day and arrived the following day. By the way, BEST CHEESE EVER. Personal preference, RED DEVIL.
Would give 5 * plus, excellent service and gorgeous flavoured cheeses.

Cannot leave zero stars.

Having had Snowdonia Cheeses as our wedding cheese/cake after enjoying them for years I thought it would be a nice idea to order several assorted cheeses for my dad’s 70th birthday celebration, and selected named day delivery for the extra fee.

I returned home on my lunchbreak on the names day expecting to see, as promised in two of the FAQ’s on the website, a box of tasty cheeses, safely packaged away from the heat in cold packs. Instead, Royal Mail had thoughtfully left a card saying they’d try again tomorrow and had returned the package to their (not refrigerated) warehouse. On contacting Snowdonia they said they would redeliver new cheese to compensate for the loss. As we were going away for the weekend they also confirmed they would send the replacement package to the address of the celebrations. However, the cheese went on a big five day round trip to my house with the original address, sat in the warehouse over the weekend, was redirected when Royal Mail cottoned on to the fact that although the street address had been changed, the postcode had not. This was finally allegedly delivered, not to me, but by the Royal Mail photo, to some randoms in a van (not even in the property!) at the temporary address we had left two days prior. After which the customer service department have apparently processed a refund that has not showed up despite it now being well over the ten working days quoted. I hope that cheese didn’t get eaten after being in June heat integrated! Awful customer service and it’s put me off buying from them again.

I ordered a gift box for fathers day. Unfortunately DHL sent the package to the wrong address. As soon as I reported this to Snowdonia Cheese Company they arranged for a replacement to be sent out.

The original item was delivered badly damaged which they're now investigating. However I can not praise their customer service enough Dan went above and beyond and I really appreciate. I've now got the replacement in perfect condition. And they're communication throughout was fantastic.

Excellent service , ordered one day next day delivered . Lovely packaged , was for a couple special birthday . Was pleased with the cheeses and chutneys and the little extra s . Great idea for people that have everything .

The order came before due and was well packed. Delivery service is good.

The fact that the package I ordered as a birthday gift, over a week before the birthday, was not delivered (by DHL) and had to be delivered again, a week after the birthday, was very annoying. Also I found it impossible to speak to DHL about the issue. I have full confidence in the quality of the product, but not in the delivery service.

Beautiful basket of goodies, recipient was delighted. Unfortunately due to poor logistics, the gift was delivered a day late so missed birthday! Hence, one star taken off.

I always enjoy Snowdonia cheese and repeatedly re-order. Delicious cheese.

I ordered this cheese package for our anniversary as we love cheeses and chutneys, omg these flavours are amazing the chutneys are tasty and go well with the crackers too . Well pleased and will definitely buy more Thankyou x👍

Bought as a gift and recipient was very happy with their present