Soccalord Reviews 138

Order took 3 weeks to arrive. Contact by email not replied to. Several days later advised goods despatched to RM but no acknowledgement on RM tracking for a further 4 days. Goods arrived intact and of good quality, Greater Manchester area

Terrible service! I've ordered kit for a present 2 weeks ago, after I've questioned delivery I've received response 8 days ago:
Your order is in dispatch for you now apologies for the delay you will receive tracking information via email.
6 days ago I've asked that no tracking number and when can I expect delivery, no response.
Still no tracking number and on their website processing.
I've just asked for a refund, let's see

Fantastic shirts and kits, the quality is amazing and the prices are even better! I have got a few kits from Soccalord and plan to by more this year. Their Customer service is also top notch! Big thumbs up from me 👍

Product was great but just took to long to come seemed like forever.

Very good... But would like to be told when delivery is due next time? Instead of waiting along time for my shirt🤦🏻

Had a good experience with these guys can’t tell the difference in the shirt very reasonable priced too, took about 8 days to arrive

You shipped a wrong size for one of the two items i ordered, which you promised to send me the right size.Despite the proof of the wrong size I sent to you,i haven't receive the right size you promised till date.

5* great customer service

Great value kits for kids. Quality was good. Delivery was slow but it was over Christmas so that didn’t help - would leave plenty of time when ordering for delivery just in case. Will definitely buy from them again

Happy Scot
Soccerlord have been in contact & will refund my money . Send my order free of charge.Very honest company thank you

Superb service had the shirt within a week even though it was from Portugal. I had a few questions to ask about my order and they answered within 15 minutes excellent after service. All the people on here moaning about their orders are wrong or have no patience. Great site Great shirts. Thank You.

Purchased ages ago, new year, email for tracking arrived 2 weeks later. It's now been a week since tracking number and still shows as not shipped. Contact impossible, no reply to emails, scam company

Purchased item never showed. Contact virtually impossible avoid

Really BAD experience. Lies after lies about the product being dispatched. No transparency. Didn't want to refund the money even if the product wasn't delivered. Don't recommend!

I ordered a football strip more than 2 weeks ago. I read the many reviews about the length of time orders take. I appreciate why they take so long but what I do not appreciate is the lack of response to my email requesting an update!!!

Excellent service, quality goods.

Firstly You have to realise this is not an Amazon or E Bay delivery service. As with previous reviews the product can take time to arrive. My order took over two and a half weeks. However the customer service I was given was quite frankly excellent!! My e mails were responded to straight away, and they put my mind at ease with a full explanation of the process. The shirt I received was of good quality and I am very pleased with it. My only advice is if you are ordering for birthdays or presents. Order early and give yourself breathing space for it to arrive in time. I Would buy again due to the customer service and quality of product.

Placed an order on 6th November 2024. Did not receive any communication but payment taken out of bank.

Chased on 18th November and was told it had just left the warehouse and picture of item and tracking label attached to email. Since then the Royal mail tracking states awaiting item.

Chased again on 27th November to be told it is just busy due to Christmas but item should be scanned and with us that week. 8 days later still nothing and still says awaiting item on tracking app.

Will definitely avoid in the future. Buyers beware