Soccer.com Reviews 806

easy way to purchase without small details to pay attention

Both items I bought were in stock, so I paid for 2 day shipping to receive my son’s soccer bag before his tournament. I ordered on a Tuesday, and didn’t receive the bag until the next Monday. That is 6 days. They cannot refund the two day shipping, and a shirt I ordered is “still processing” so that will be another week or more.

Outstanding Customer Service!
Soccer.com truly sets the standard for customer care. We purchased a pair of Nike Tiempo Legend 10 Pro soccer cleats, which unfortunately began to tear under light to moderate use. After reaching out to Soccer.com Customer Service, we received a response within an hour — and the options they provided were beyond satisfactory. This was by far the best customer service experience we’ve ever had with a sports retailer. Highly recommend!

Best website for soccer / futbol gear. They have great gear, low prices. I always buy my kid's soccer cleats here. Return policy is awesome, and they have the best soccer sales and discounts.

Soccer.com always has the best deals, rewards and customer service. Great stock and quality all around as well. We've been ordering from them for years and they've been great every time.

Soccer.com has a nice selection of Newcastle United merchandise, but I am a little disappointed that Nick Woltemade's name and number isn't yet available for custom shirts.

Customer service is hard to find … but Soccer.com always delivers.

They always have the BEST prices and best variety of gear for my kids!! I am a returning customer I don’t shop anywhere else! Their website is super easy to maneuver and read and hyper links are actually effective and easy to use. Highly recommend.

THIS WEBSITE IS MY FAVORITE WHEN IT COMES TO ANYTHING RELATED TO SOCCER BEST DEALS AND THEY VALUE THEIR MEMBERS

Shipping is too slow and refund takes insanely long.

Very easy to shop on this site. My son loves the Jersey quality, prices are little high on some Jerseys but they are totally worth it. Shipping was fast, I order a few days before my son birthday and it arrived on time.

Soccer.com has a great selection of cleats, clothing, and fan gear. If you're not a Goal Club member, it's inexpensive, and taking the discounts you get and pairing those with points and promo codes, you can end up saving a lot of money. You can also count on friendly and poignant customer service. I didn't need it this time, but the times I've needed it before, they've been awesome.

Awesome prices and even better products. I got my son new cleats that’s ere affordable and nice. Thanks soccer.com

I have ordered several times from soccer.com. They have always been extremely slow processing orders and have twice cancelled my order after a long delay.

I ordered my daughter a pair of cleats the end of August. I was given a ship by date, once this date arrived there were no updates. I emailed customer service and was asked to wait four more days for a shipping confirmation email. I emailed customer service again asking for an update. I received an email asking me to rate the cleats. How can you rate something you never received? A day or two later I received an email stating that the cleats I ordered would not be shipping due to an inventory error in their system. A day later I received an email response back from customer service stating the same thing about the inventory error.

Excellent services

I like that soccer.com is always stocked up in cleats, gear and discounts! Being a Goal Club member for many many years and still have some Eurosport magazines. I dreamed of buying the expensive predators back in 2002/03 but I couldn’t afford them at the time but now I splurge myself on cleats and gear I like to wear in the pitch!

Very easy and accommodating.

I placed an order and paid for two day shipping. After 6 days, I called and was told they would ship my order and upgrade me to overnight shipping. On day 8 the order had still not been sent.

Ordered a pair of shorts. They took payment for the shorts by marking as shipped. However, they never delivered item to FedEx.
Called twice but no answer. Emailed twice and received automated response. Called a third time and got someone. They said package would be express delivered. Same shipping failure. Tracking number generated but FedEx never received the package. Called a fourth time. The”Call Center” employee said she would reach out to shipping. Somehow I feel scammed by Soccer.com! This was my first and last order with them.