Sock Vault provides a high-quality, broad selection of socks, all truly very unique and fun, nowhere to be found elsewhere. Honestly amazed by the vast volume and variety of designs. They even stock s... Toon meer
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Delivery arrived promptly and in perfect condition. The socks are beautiful to look at and beautiful to wear, very comfy and don’t make my feet sweat at all. You can tell they’re good quality just lo... Toon meer
Bedrijf heeft geantwoord
I only gave 1 * before as was waiting for another pair of socks to arrive. Turns out the socks come mismatched, eg one humpback whale and one Orca. As these are for a present, not sure how these wil... Toon meer
Bedrijf heeft geantwoord
Perfect gift to make my mum smile on Australian Mother’s Day, sock vault make it easy for me to send a lovely gift to my mum in the uk when I’m in Australia, easy to order easy to get delivered to a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's most epic selection of awesome socks for men, women and kids.
Contactgegevens
61 Bridge Street, HR5 3DJ, Kington, Verenigd Koninkrijk
- shout@sockvault.co.uk
- sockvault.co.uk
4,7
Uitstekend
230 reviews
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Lovely socks and brilliant service!
Lovely socks and brilliant customer service when there were delivery issues. Thank you!
12 december 2022
Antwoord van Sock Vault
Thanks Harriet :)
Antwoord van Sock Vault
Thanks Pip, we're all about the fun so that's great to hear! :)
I have still not received my goods…
I have still not received my goods despite paying for them!
11 december 2022
Antwoord van Sock Vault
Hi Heidi, I'm so sorry to hear that your socks have not arrived yet. Unfortunately due to the recent Royal Mail strikes we are seeing quite a few delays with our sock deliveries so I can only apologise for how long it’s taking - I will email you over your tracking number.
I still have no received my item and…
I still have no received my item and have had no updates.
10 december 2022
Antwoord van Sock Vault
Hi Judith, I'm so sorry to hear that your socks have not arrived yet. Unfortunately due to the recent Royal Mail strikes we are seeing quite a few delays with our sock deliveries so I can only apologise for how long it’s taking - I will email you over your tracking number.
Poor customer service
Order shipped 24th Nov on Royal Mail 48hr service arrived 7th Dec. Obviously using Royal Mail is a lottery but response from Sock Vault when I asked whether they had any idea of how long it might take was very dismissive. As far as they were concerned they'd shipped it and washed their hands of it. Felt that they were completely uninterested once they'd been paid and were trying to avoid having to deal with returns for items not arriving in time.
7 december 2022
Antwoord van Sock Vault
Hi Fluffy. We're really sorry to hear that you weren’t satisfied with the response you recieved to your email, it was certainly not the intention to sound dismissive in any way. Of course, we will be more than willing to refund your items if they arrive too late - I'll follow this up with an email. ^EM
Great site
Great site, lots of fun designs to choose from. Parcel arrived in good time, just over a week despite royal mail strikes. Really happy with my order.
The only thing that was a bit annoying is that I couldn't filter by size when picking out items. The recipient has big feet so not everything was available in his size. Still plenty to choose from, just would have been easier filtered to only what I could get for him.
25 november 2022
Antwoord van Sock Vault
Hi Christina, thanks for your review and understanding re Royal Mail strikes. And thank you for the feedback re sizing - I can definitely see the benefit in your suggestion so we'll look into adding a size filter :) ^EM
Very happy a little bit expensive but…
Very happy a little bit expensive but they are part of a Christmas gift 🤞
5 december 2022
Antwoord van Sock Vault
Thanks for taking the time to review us Kathryn :)
Royal mail issues led to product not…
Royal mail issues led to product not being delivered. Communications were speedy and extra postage paid for quick delivery refunded immediately. Product is of great quality
21 november 2022
Antwoord van Sock Vault
Hi Paula, thanks for your review and your understanding re the Royal Mail situation. Seasons greetings! ^EM
Socks were all good quality as many…
Socks were all good quality as many reviews had noted.
They're not cheap but if you're looking for something special they're worth it.
2 november 2022
Antwoord van Sock Vault
Thanks for taking the time to review us Steve :)
Great
Great, fun socks. Arrived promptly and arrived so nicely packed they could be gifted as was.
27 oktober 2022
Antwoord van Sock Vault
Glad to hear it Sarah, thanks! :)
Excellent service …awesome socks cool…
Excellent service …awesome socks cool designs super comfy good quality….defo buy more
11 oktober 2022
Antwoord van Sock Vault
Thanks Rachel! :)
Antwoord van Sock Vault
Glad to hear it, thanks Christine! ^EM
Antwoord van Sock Vault
Thanks Yvonne!
Great South Park socks for my son
Great South Park socks for my son, who has been a fan for years. These socks were very well priced, and Sock Vault delivered them exactly when they said they would. Very pleased with the product and the company
4 oktober 2022
Antwoord van Sock Vault
Thanks for taking the time to review us, we love the South Park socks too! :)
A very smooth process
A very smooth process, and the two pairs of socks we ordered look great. Thank you.
28 september 2022
Antwoord van Sock Vault
Thanks for your kind review Peter, much appreciated.
Quick and efficient service with good…
Quick and efficient service with good quality product.
23 september 2022
Antwoord van Sock Vault
Glad to hear it Paul, thank you :)
Antwoord van Sock Vault
Thanks Helen, hope the surprise was well received! ^EM
Brilliant website
Brilliant website, so glad I found the site, lots & lots of choice, excellent value & received really quickly 😍
20 augustus 2022
Antwoord van Sock Vault
Glad to hear it, thank you Dee! ^EM
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