Sofirnlight Reviews 

I own about 25 Sofirn flashlights, and have never had an issue with any of them. When I've purchased them through their website, the shipments go out as scheduled and are delivered well before the projected delivery date. I had an issue with the website once, and I let them know about it -- and they had the site fixed the very next day. Nothing but great things to say about this company.

I have been carrying Sofirn lights for years . My first light was the IF25a and it had me hooked. I have had a few issues with lights over the years and customer service has taken care of me every time. I was even contacted one time after an order because I did not use click a coupon. And they refunded me the difference. This is a stand up company that makes great lights!

Don’t follow UK law despite selling here, will not allow a return unless you jump through their hoops of taking a video etc. Avoid.

Just bought a SC29 Flashlight from these folks. Flashlight arrived DOA. It does a series of bizarre things when attempting to charge it which I'll skip for now. I immediately sent msg to support and rec'd a reply within 24 hours which asked me to do a series of 10 things to try to get it to work including check the voltage of the battery (I don't have a voltmeter) and including stuff like "wipe the copper ring of the driver plate" and "clean the positive plate of the driver board and the tail thread". Ummmm... why should I even know what those items are? They also said "Many customers report that the reason that the flashlight does not work...". Apparently this ain't the first time. I replied that I'd spent enough time fooling with something that should have worked out of the box and would prefer to return. To which they responded that their company policy requires video evidence of malfunction. A video of a not working flashlight?? I read their return policy closely and the only requirements listed for return are "short description of issue" and Order Number both of which they have. A reputable outfit would have either sent return authorization or offered to send replacement. So far I have a paperweight instead of a flashlight.

I contacted support because of a broken lens (my fault).
Got a personal answer the same day offering a free repalcement.
I use several Sofirn lamps. They all work nicely.
For me the moonlight mode is very helpful.

Paid over $100 for a q8 pro flashlight was enjoying it untill one night during charge electrical smell stated coming from it and stopped working had it 1 year and 1 month. I didn't ask for replacement I asked them to fix it and they said warrenty expired. Thats it no help no nothing. If this is the way they are going to do business I will stop recommending them in my group.

I Ordered mine from their website and Received in 7-8 days to the Sweden.
Everything was okay included packing and delivery.

Only took a week to delivery to uk, no problems and torch is great.

I ordered the new if23 pro torch as a Christmas gift. The price on sofirns website was suspiciously cheap, far cheaper than Amazon and even AliExpress. I still ordered despite other reviews stating long shipping times... It arrived to my door in 8 days! The shipping was very fast! It arrived in the uk within 5 days and then Yodel took half as long just getting it the final mile.

The product is genuine of course, (I ordered direct). Fully tested and everything works as expected.

I would definitely give them a try regardless of the low ratings, I'm happy I did.

Temu-level junk. Low-end electronic components, poor craftsmanship, in lights made to look like reputable brands, just without the same quality or performance. . And, to make things worse, once you give them your email addresss, they will not stop spamming you and will violate every law regarding unsolicited commercial emails,

ordered two q8 lights from amazon charged the batteries will not charge ordered 6 more from sofirn will not charge maybe the lights are good but your batteries are junk

I ordered 2x HS23 (headlamps), both came with wrong plastic mount, shorter, fit for other models they sell.
They never responded.

My experience: Have ~ 10 each Sofirn and Wurkkos flashlights. 100% of the Willis work perfectly. Only 50% of the Sofirn’s work as specified. The worst part is the Sofirn technical support team is very ineffective, rarely responds to email and when they do they expect you to troubleshoot and repair their product. The Sofirn’s that work well work OK but getting them to work has been painful.

I paid for two head-flashlights. Only one of them works. But its not the worst. They have stolen my credit card details and attempted to steal my money. Fortunately my bank caught this and locked the card because they tried to pay in US while I live in Poland.
Better buy in a local shop than at sofirnlight.com unless you dont mind your money to be stolen.

It took 24 days but it's ok as there were Christmas & New year's holidays. I am very satisfied with the headlamp quality.

Ho ordinato diverse torce direttamente dal loro sito Web. Mai avuto un problema. Ottime le batterie, misurate con SkyRC MC3000 e sono sempre risultate ottime ed in linea con i parametri indicati. Le torce della Sofirn sono realizzate con cura nei dettagli e nella scelta dei materiali. Ottimo rapporto qualità / prezzo. Ne acquisterò altre sicuramente.

Fake batteries, they are selling them as 3000mA but they are only 750mA.
The service was good but quality of the product is disgusting.

As a flashlight "newbie", these folks were terrific in handling my order and questions.
They were quick in their responses and handled my situation very satisfactorily and with great customer service relations.
I look forward to purchasing another (few) light(s) in the future and definitely recommend them as a company.
By the way, the light I bought was the SC33 and I'm a big fan of that as well...great illumination, very powerful.
I would not (and will not) hesitate to use this company again for my illumination hobby (addiction).

I got a couple lights here & had a problem with 1 & after sending a quick video of my light not working they sent out another right away
BETTER SERVICE THAN AMAZON

I paid for two lamps at Sofirn, but due to a slight inaccuracy in the address and poor communication on the part of the final carrier, the shipment did not arrive and was sent back to customs, where it was destroyed as undeliverable. I informed the Sofirn service about this regrettable situation and they were very generous in correcting the address and reshipping at their own expense. I am very pleasantly surprised by this approach and thank the Sofirn service for its friendliness and willingness. By the way, Sofirn lamps are great. Thank you.