Sofology - Cambridge Reviews 1.613

Ethan was so helpful. He broke everything down for us, took the time to explain and help us make our choice and didn’t rush us to make our decision even though it was almost closing time! He made our purchase an incredibly smooth and joyful one. Thank you!

Ethan Gilks was brilliant, knew everything we needed and made everything so easy and ultimately got us the sofa we dreamed of

Friendly helpful staff without being over keen for a sale

Rai made our visit a pleasure very knowledgable and professional

Excellent service from start to finish. Just ordered a 2.5 sofa and it’s been a great experience with all the staff. Highly recommended

We phoned up to place our order and the whole process was quick and simple with the great help for Raihan. He explained the whole process and he took the time and consideration with us so can’t fault his customer service! Can’t wait for our new sofa to arrive now. Thanks again, Raihan!

Outstanding customer service, Karim was extremely attentive & knowledgeable and helped us in making a decision about what is, a big spend in household furniture.
Would recommend Sofology to all friends & family. Cant wait for the sofa to arrive!

Very good customer service and very helpful with our choices.

I have been back and forwards to your store in Cambridge looking at the same sofa's, deciding whether to buy them or not, as well as looking in other stores and online.
The clincher for me was not only the Sofa's I decided to buy but the service I received.
The gentleman who looked after me when I came to Sofology was Raihan.
He was excellent. So patient, so helpful and always had a smile on his face. Raihan answered every question I had clearly and explained it all to me.

Ethan at Cambridge was a super star and guided us through several configurations over 3 days until we were happy. He went above and beyond to help us out. Ethan was very thorough and made the experiance a joy.

Easy clear set up and Ethan had great customer service skills

Friendly, good service.

Went in with the intention to buy. All staff were helpful and courteous and Ethan guided us through the process making it an enjoyable and stress free experience.

Ethan was great and not pushy, which helped the experience.

Excellent customer service from Ethan at the Cambridge store. Two visits to the store to make sure we were making the right purchase for us. Ethan was able to answer all the questions we had. Great experience.

Ethan was incredible from start to finish. Very professional, explained everything clearly and concisely, was a genuine friendly person and very knowledgeable about what Sofology had to offer - just what you want when buying a sofa!

Helpful staff !

I really cannot recommend Sofology, Cambridge enough especially Adnan. We had been to a few furniture stores before arriving at Cambridge and Adnan gave us time to look around before approaching us. By which time we knew what we wanted but Adnan was able to give us a clear explanation of what we were hoping to buy - no hard sell but he listened to what we wanted and supported us to come to a decision. We are now just awaiting the arrival of the sofa.