I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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Lees wat reviewers zeggen
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Toon meer
Bedrijf heeft geantwoord
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Toon meer
Bedrijf heeft geantwoord
Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Kris helpful guy at Cheltenham branch
The gentleman I dealt with was very helpful and knowledgable with everything I asked him.
6 april 2026
Antwoord van Sofology - Cheltenham
Thank you for awarding us 5 stars Teresa
Very pleasant lady helped us with our…
Very pleasant lady helped us with our choice.. No pressure selling..
4 april 2026
Antwoord van Sofology - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful staff .
Very helpful staff .. we were offered coffee whilst making the choice of sofa and then material…and not pressured into a sale.
20 maart 2026
Antwoord van Sofology - Cheltenham
Thank you for awarding us 5 stars :-)
Antwoord van Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Our first time to Sofology in…
Our first time to Sofology in Cheltenham and the service myself and my wife received was fantastic by Liam.
22 maart 2026
Antwoord van Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Scott made the purchase simple and…
Scott made the purchase simple and informative, with no pressure to buy
21 maart 2026
Antwoord van Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Great friendly service
Great friendly service and a great deal! Looking forward to getting delivery of my new sofa and chair which is a quality, comfortable item.
12 maart 2026
Antwoord van Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Toby was massively helpful.
15 maart 2026
Antwoord van Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Toby, we will make sure to pass this on! Have a nice day.
Came to get sofa but got the whole bundle !
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable and made us feel very welcome. Finally, he showed us last option for corner sofa bed which was a perfect match for our family of 4! We absolutely loved sofa and the finishing so much so we went with the whole bundle incl foot stool and recliner chair for a hubby 🙈 his manager Tim was also extremely helpful and made us a great deal on the bundle, which we appreciated 👌 thank you Sofology team - we can't wait to have all set to be delivered and so we can enjoy and chill with our little family ! Another happy customer here 👏👏👏
15 maart 2026
Antwoord van Sofology - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
James was very helpful with finding the…
James was very helpful with finding the perfect option for us, thank you!
14 maart 2026
Antwoord van Sofology - Cheltenham
Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.
Excellent service and professionalism…
Excellent service and professionalism from Dawn at the Cheltenham branch, swift , efficient and friendly.
12 maart 2026
Antwoord van Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
Comfortable sofas, good service
Good range of comfortable sofas and good customer service.
10 maart 2026
Antwoord van Sofology - Cheltenham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great service and very honest staff at…
Great service and very honest staff at the Cheltenham branch. Nice to have trust with real human being to deal with 👍👍
7 maart 2026
Antwoord van Sofology - Cheltenham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very good service from Deputy Manager
7 maart 2026
Antwoord van Sofology - Cheltenham
Thank you for awarding us 5 stars Ann
Assistant who served us was…brilliant
Assistant who served us was knowledgeable, helpful, patient and made us feel relaxed and not pressured.the sofa was exactly what we were looking for. Thank you
2 maart 2026
Antwoord van Sofology - Cheltenham
Thank you for this great review :-)
Great and helpful service
We were served by James. He asked us what our needs were without being too pushy. He pointed out a few sofas that might suit us.
Overall it was a very good buying experience
6 maart 2026
Antwoord van Sofology - Cheltenham
Thank you for sharing Chris :-)
The sales person who helped us today…
The sales person who helped us today was great. She was attentive but not over baring. She was very knowledgeable regarding the products and very friendly and approachable. I believe her name was Lola but if I am wrong I apologise. She made our experience in store stress free and we went away purchasing the sofa that will be perfect for me and my family.
5 maart 2026
Antwoord van Sofology - Cheltenham
Thank you for your wonderful feedback! 😊 We’re delighted to hear Lola (or the team member who helped you) made your visit stress-free, friendly, and informative. We hope your new sofa brings lots of comfort and enjoyment for you and your family! 🛋️✨
Antwoord van Sofology - Cheltenham
Hello, thank you for taking the time to leave a 4-star review, it's great to hear feedback like this!
Antwoord van Sofology - Cheltenham
Hi Valerie, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great choice of Sofas and excellent…
Great choice of Sofas and excellent service by our sales Person/ Asst manager.
28 februari 2026
Antwoord van Sofology - Cheltenham
Thank you for awarding us 5 stars Kevin!
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